I have downloaded the Photoshop trial in CC when it gets to the updating stage it fails with error code 49

It told me to retry or contact support - I have retried several times & it keeps coming back to error code (49)

Generally, this error is caused by something running on the computer which may be locking files that are trying to be updated. First, try simply restarting the computer to close running applications and unlock all files. If that does not allow the update to complete, try disabling all applications which run in the background. Disable startup items, services | Windows or Start in Safe Boot mode | Mac OS X

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