I have downloaded two books from itunes and both have errors so I cannot read the books
Ihave downloaded two books I bought from itunes and both are ful of errors.
Books are allowed to be redownloaded. Try deleting the books in question and downloading them again.
Similar Messages
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I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Hi
I have downloaded 6 songs from Soundcloud.
iCloud doesn't recognise them and i have the 'Waiting' iCloud symbol.
How can i change those icons as i can't put any of the songs into a playlist?Sounds like you are trying to manually delete content from your device via iTunes. If so, you'll want to make sure your iPod is set up for manual management by enabling the Manually manage music option from under the iPod's Summary tab in iTunes.
B-rock -
I am currently deployed over seas.. I recently purchased a book that im pretty stoked about. but when i open it in ibooks i get ( incorrectly formatted or not formatted for ibooks to recognize) the file is an .epub so i dont see how it could be a format issue.. I tried emailing apple but because of the situation they want me to call. I have very limited telecomminications at my location .. somebody please help
The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
Before asking for a refund, also try deleting the book and redownloading it.
If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
To let Apple know your views on their apps or services, use
http://www.apple.com/feedback -
Help!!!!!!!!!!!!!
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
This has never happened before when I have rented.
Delete and redownload it if doing so is free in your country.
(103492) -
Trying to download a iTunes movie on MacBook pro and it's stupid slow. I found a work through on the net before and it worked but can't find it now. Can someone help?
and now its down from 2 hours left to 46 min left, for some reason after 11pm the speeds change on itunes store and Apple tv for the past 3 days
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i recently downloaded two tracks from itunes and they will not play in my windows media center. i have never had this problem but the two tracks play on my PC just not in the windows media center and usually all my itunes music plays in there no problem??? any idea what to do? thanks
I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help. -
I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them down?
If you downloaded them on your computer's iTunes then they should have gone into the Movies part of your iTunes library, if on a device (iPad, iPhone or iPod Touch) then into the Videos app - they haven't appeared there ?
If you downloaded on your PC and they don't show in the Movies section then you could try searching for them by name (or part of their name) via windows explorer and see if that finds them. Or if you downloaded them on a device and they aren't in the Videos app then have you got a film age rating set in Settings > General > Restrictions that is hiding them, and if not can you find them via the device's spotlight search screen (swipe your first homescreen to the right) ? -
i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?
You cannot redownload audiobooks at all.
They will only be where you put them. -
I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!
As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html -
I have purchased a track from itunes and it hasn't fully downloaded properly
I have purchased a track from itunes and it will not fully download
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting and redownloading
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I downloaded two videos from itunes into Media Go and I can't play or transfer them to my Walkman. Please help. I'm new at this and haven't a clue as to what I should do. Is Media Go the wrong place to put the videos? Thanks. Earl G.
I was able to transfer songs, but not the videos. You, too? Earl. G.
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