I have Elements 10. I can start the application and I can activate the Editor. When I try to activate the Organizer I keep getting the messsage: "Elements10 Organizer has stopped working. A problem caused the program to stop. Please close the program".
It worked this morning. The only change done during the day is adding 250 photos to the Organizer
Hi,
If it was working but now fails, it could be a problem with your catalog.
I would suggest you try repairing and optimizing it
Load the organizer
From the File menu, select Catalog - that should open the Catalog Manager.
Select you current catalog and click on the Repair button
When that has finished, click on the Optimize button
When that is done, click on the Cancel button to close the Catalog Manager.
If it crashes before you can get into the Catalog Manager, start the organizer while holding down the shift key - that should go straight into the Catalog Manger - resume at step 3 above.
If after repairing, you still get it crashing, then try the next test.
Start the organizer while holding down the shift key so that you enter the Catalog Manager.
Click on the New button (top right) and enter a new name (TestCat or something) and click on OK button.
That should create a new empty catalog. You can see if that says up for more than a minute. You could try importing a few images but I suggest that you don't do anything with them.
If that stays running then we know it is the catalog - otherwise it is the application.
Good luck
Brian
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