I have Elements 12. I can't get it to work. I bought it in April nand havent used it yet.

The person on Chat told me to come here for a solution. Apparently I need some sort of an upgrade because it is a "technical issue." What do I do?

calamity janie wrote:
The person on Chat told me to come here for a solution. Apparently I need some sort of an upgrade because it is a "technical issue." What do I do?
You need to tell us more. When you say "I can't get it to work" what exactly do you mean. Can you launch it and get to the welcome screen? Alternatively, tell us how far can you go when you launch the product.

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I have Elements 12. I can't get it to work. I bought it in April nand havent used it yet.

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