I have error facing an error continuously on photoshop - Adobe Photoshop cc 2014 has stopped working.how can i resolve it?

how can i resolve it?

Maybe you could tell us what you already have tried and when this error shows up.
Besides that message, do you get any other information about the crash in your screen?
I guess you're on Windows, don't believe that Apple computers show this type of error message.
Running as administrator, or other compatibility settings could solve your problem.

Similar Messages

  • Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

    Hi All,
    I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
    To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
    I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
    I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
    What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
    Hopefully someone out there has the answer?
    Thanks!
    Luke

    First, see Replace Your Preferences and do it for the original account.
    If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

  • I have a user getting an error Adobe Acrobat has stopped working  how do I resolve this?

    Adobe Acrobat XI Pro
    This happens at a variety of times.  Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
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    Thanks for the reply.  Sorry I wasn't clear the version is XI standard.  And I did check for updates.  The program is current.  Still a few times a day the program will crash and my user will have to start over again on the document she is working on.  Very frustrating for her and me.
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      Problem Event Name:          APPCRASH
      Application Name:          AppleMobileDeviceHelper.exe
      Application Version:          17.921.1.37
      Application Timestamp:          52a2a11f
      Fault Module Name:          KERNELBASE.dll
      Fault Module Version:          6.1.7601.18229
      Fault Module Timestamp:          51fb10c6
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      Exception Offset:          0000812f
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          1037
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    well thanks alot apple....

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  • Why do I get this error message when I open Organizer in Photoshop Elements 11 "Elements Organizer has stopped working"? My only option is to Close Program so I am effectively locked out of my photo catalogue.  I have reinstalled the program to no avail.

    Why do I get this error message when I open Organizer in Photoshop Elements 11 "Elements Organizer has stopped working"? My only option is to Close Program so I am effectively locked out of my photo catalogue. I have tried reinstalling the program but it made no difference to the error message.
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    Hi,
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  • Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

    In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
    My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
    I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
    Any suggestions?

    As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

  • I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    Hi Noel,
    I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
    You ask: "So why didn't you provide the same?"
    It just didn't occur to me to do so.
    My intent was to report that there was at least one other user encountering a similar problem.  It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of  their best known products to fail to run quite so completely after a clean install 
    I also see that I misreported the OS I'm running - its Windows 8.
    If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
    Perhaps the following from the event log:
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000809283
    Faulting process id: 0x1f48
    Faulting application start time: 0x01cfca332430f3a7
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
    Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
    Faulting package full name:
    Faulting package-relative application ID:
    The X230 has Intel HD 4000 graphics support built in to the processor.  Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
    In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
    - download the zip version of the generic driver from Intel
    - use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

  • Adobe AIR Debug Launcher has stopped working Error on Flash Builder 4.6

    Hi,
    Maybe you could help me out here as I’ve search the web and Adobe forum but could not find any answer.
    I just installed Flash Builder 4.6 (after uninstalling 4.5.1), now when I run my app, the adl.exe crashes (error details below). I thought because I have an app that was created with 4.5, but then I created a new app with this version and it still crash. I have Windows 7 64-bit PC.
    Thanks so much. Any help is greatly appreciated.
    Error details:
    Problem signature:
    Problem Event Name:     APPCRASH
    Application Name:     adl.exe
    Application Version:     3.1.0.4880
    Application Timestamp:     4eb7612e
    Fault Module Name:     Adobe AIR.dll
    Fault Module Version:     3.1.0.4880
    Fault Module Timestamp:     4eb75fb9
    Exception Code:     c0000005
    Exception Offset:     000a8a5b
    OS Version:     6.1.7600.2.0.0.256.48
    Locale ID:     1033
    Additional Information 1:     0a9e
    Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:     0a9e
    Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    And this is the crash log:
    Version=1
    EventType=APPCRASH
    EventTime=129672424273270780
    ReportType=2
    Consent=1
    ReportIdentifier=3f7d7727-1c55-11e1-a8fc-705ab656b183
    IntegratorReportIdentifier=3f7d7726-1c55-11e1-a8fc-705ab656b183
    WOW64=1
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=adl.exe
    Sig[1].Name=Application Version
    Sig[1].Value=3.1.0.4880
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4eb7612e
    Sig[3].Name=Fault Module Name
    Sig[3].Value=Adobe AIR.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=3.1.0.4880
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=4eb75fb9
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=000a8a5b
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
    UI[3]=Adobe AIR Debug Launcher has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
    LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\syswow64\USER32.dll
    LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[6]=C:\Windows\syswow64\LPK.dll
    LoadedModule[7]=C:\Windows\syswow64\USP10.dll
    LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
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    LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[14]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[15]=C:\Windows\syswow64\SHELL32.dll
    LoadedModule[16]=C:\Windows\system32\msi.dll
    LoadedModule[17]=C:\Windows\syswow64\ole32.dll
    LoadedModule[18]=C:\Windows\system32\IMM32.DLL
    LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[21]=C:\Windows\syswow64\NSI.dll
    LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\runtimes\air\win\Adobe AIR\Versions\1.0\Adobe AIR.dll
    LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[24]=C:\Windows\system32\VERSION.dll
    LoadedModule[25]=C:\Windows\system32\WINMM.dll
    LoadedModule[26]=C:\Windows\system32\OLEACC.dll
    LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[30]=C:\Windows\syswow64\COMDLG32.dll
    LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
    LoadedModule[32]=C:\Windows\syswow64\WININET.dll
    LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[34]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[35]=C:\Windows\system32\mscms.dll
    LoadedModule[36]=C:\Windows\system32\USERENV.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\Secur32.dll
    LoadedModule[39]=C:\Windows\system32\DSOUND.dll
    LoadedModule[40]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[41]=C:\Windows\syswow64\SETUPAPI.dll
    LoadedModule[42]=C:\Windows\syswow64\CFGMGR32.dll
    LoadedModule[43]=C:\Windows\syswow64\DEVOBJ.dll
    LoadedModule[44]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[45]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[46]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[47]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[48]=C:\Windows\system32\dbghelp.dll
    LoadedModule[49]=C:\Windows\system32\uxtheme.dll
    LoadedModule[50]=C:\Program Files (x86)\MMTaskbar\shellhook.dll
    LoadedModule[51]=C:\Windows\syswow64\CLBCatQ.DLL
    LoadedModule[52]=C:\Windows\system32\mlang.dll
    LoadedModule[53]=C:\Windows\system32\dwmapi.dll
    LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
    LoadedModule[55]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[56]=C:\Windows\system32\apphelp.dll
    LoadedModule[57]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\DropboxExt.14. dll
    LoadedModule[58]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCP71.dll
    LoadedModule[59]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCR71.dll
    LoadedModule[60]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[61]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[62]=C:\Windows\system32\ntshrui.dll
    LoadedModule[63]=C:\Windows\system32\srvcli.dll
    LoadedModule[64]=C:\Windows\system32\cscapi.dll
    LoadedModule[65]=C:\Windows\system32\slc.dll
    LoadedModule[66]=C:\Windows\system32\credssp.dll
    LoadedModule[67]=C:\Windows\SysWOW64\schannel.dll
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Adobe AIR Debug Launcher
    AppPath=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe

    Dear, I had the same problema.
    Was the sandbox from firewall.
    I disabled and worked.

  • "Adobe Media Core CS6 has stopped working" error.

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  • Hello. I am having trouble using Mobileme with microsoft oulook 2010. .The error Mobileme has stopped working . Can anybody help. ??Thanks

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  • Adobe Premier Elements 10 has stopped working error message/Audio issues

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    -http://forums.adobe.com/thread/416679
    -http://forums.adobe.com/thread/419406

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