I have followed the suggested methods of restoring my iphone by placing it into recovory mode, however itunes keeps asking for a response from my iphone except it is disabled

i have followed the suggested methods of restoring my iphone by placing it into recovory mode, however itunes keeps asking for a response from my iphone except it is disabled and thus the restoration willnot continue

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

Similar Messages

  • HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

    My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.  I have the latest version of iTunes.  Windows has all the most recent updates too.  I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

    Already tried another USB port, still nothing.
    I don't have another PC to check, I only have one which is the one not working with my iPod.
    It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
    Please help

  • I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I do not have one.  I have a password.

    I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I only have a password! And ID

    Are you using a credit card?
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    Security codes
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  • HT1918 when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Ev

    when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!

    Hello CarenzaRielle,
    I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
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  • What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

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    Try and force iPad into Recovery Mode:
    1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    2. Connect USB cable to computer, leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • What is the factory set restriction passcode? I need to erase all content and settings on my handset as I have just upgraded to 4S and need to wipe my old handset off all content.  It keeps asking for a passcode even though I never set one. Thanks

    Restrictions passcode for iPhone 4. I need to erase all content and settings for handset

    There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPhone User Manual for iOS 5

  • I need to restore from last backup because my iPhone is having issues. I'd like to keep certain pictures and videos from my iPhone app: Video Safe. If I do restore from last backup, will the pics that I put on the app after my last backup still be on it?

    My iPhone keeps switching between turning wheel and iPhone logo so I need to restore from last backup. I just really want to keep certain videos and pictures from the Video Safe app which were added to it after the last backup.

    Try this First... You will Not Lose Any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.

    Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
    I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
    A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
    I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
    A couple of notes about the phone:
    It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • TS1389 itunes keeps asking for re-authorisation to play purchased songs.  Apple suggestions do not help.

    I have iTunes 11.1.5.  I think this problem started after I updated iTunes.  I cannot play anymore the music I had purchased from iTunes.  The suggestions on the Apple web site do not work.
    They were
    * Make sure you authorise the computer using the correct name that you purchased the song
    * Update your software
    I have tried them.  I am using the correct ID and my software is up-to-date.  Besides, I could play them before.
    What goes?  Is this a problem only for me or is it more common?
    Why isn't there any credible competition to iTunes and Apple TV?  They do not deserve the market dominance they have.

    If you've done all the steps in this article,
    http://docs.info.apple.com/article.html?artnum=306424
    contact iTunes store support at the bottom of this page
    http://www.apple.com/support/itunes/store/authorization/

  • I run Win 7 (64-bit) on a Core i7 PC. iTunes always worked fine on Win XP, but now it will usually not recognise or display a CD for me to import. I have followed the suggestions on the iTunes site and my CD/DVD reader/writers are fine.

    iTunes always worked well for me in Windows XP, but now I'm using Windows 7 (64-bit) and iTunes usually won't display the CD's contents, won't access Gracenote and won't import. Occasionally, for no apparent reason, it all works as it should.
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    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I have tried to put my ipod 5th gen into recovery mode but it is asking for a dik that I havnt got because I never had one in the first place. what do i do ?

    please please please help me !!!!!!! I need my ipod back as soon as i can !!!! xx

    Just what does the message say?
    It sounds like the computer does not recognize the iPod. If that is the case
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • I am trying to restore my backup on my iphone but itunes  keeps asking for a password

    How can I restore my phone?

    It "sounds" like you have encrypted backup selected in iTunes.  Without the password, you will not be able to restore an encrypted backup. 
    Sorry.

  • HT1212 I have followed the steps but when it gets to restore settings it says 'could not connect to iPod saupport server'. what do we have to do?

    My daughter forgot her password but her iPod was never synchronize with my iTunes library.  We have followed the suggested steps but when it comes to restoring the settings it says 'cannot connect to iTunes support server'. We can't get any further than this. Any suggestions?

    Was it really update server?
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

    Whenever I try to log into my Google+ account, I am getting an error that says "Browser cookies functionality is turned off, please turn on".
    I have followed the suggested steps,and my cookies are set up the same way they always have been, I have even reset Firefox to its default settings twice, but nothing helps, Google Keeps saying my cookies functionality is not turned on??

    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions  but still my iPad is

    I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
    "The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
    I have followed all suggestions  but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
    to update it now. Any help would be appreciated. rg

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

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