I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • My ipad is locked and i forgot the password. It says that I need to connect to Itunes but when I didi it it said you need to put the password on the ipad. what do I do?

    Please Help!

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it.
    This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • Got my password wrong twice and my mini is disable. I connected to iTunes, but can't get it to work. Can some one guide my through?

    got my password wrong twice and my mini is disable. I connected to iTunes, but can't get it to work. Can some one guide my through?

    If it's showing the red disabled screen due to incorrect passcodes then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad via your computer's iTunes and restore/resync your content to it

  • HT4539 i have same apple id for ipod touch 4g and iphone 3gs so,actually i have lost the iphone 3gs so can i track the iphone location, or with the imei number something possible could happen plzzzz do reply

    i have same apple id for ipod touch 4g and iphone 3gs so,actually i have lost the iphone 3gs so can i track the iphone location, or with the imei number something possible could happen plzzzz do reply

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up. You can't use the FIndMyiPhone app  on the iPod since the app requires iOS 7
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I have a new iPod touch that will not turn on, nor will it connect to iTunes.  Any suggestions?

    I have a new iPod touch that will not turn on, nor will it connect to iTunes.  Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1459 I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

    I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

    No one here said anything about an update or your device needing it.
    FYI, you are not addressing Apple here, we are all users like yourself.
    If the device is in recovery mode, the only option is to restore it.  All data on the device is gone.  This should not be an issue if the device has been used as designed and regularly synced/backed up.

  • HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

    I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

    I hope that you can see this response. The forum software is acting quite bizarre today.
    You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
    If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
    If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
    I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

  • HT1212 i recently upgraded my OS, all my data is backed up on my laptop, to restore the data i need  to enter the password to my phone data backup, which i forgot, is there anyway i could get back?

    i recently upgraded my OS, all my data is backed up on my laptop, to restore the data i need  to enter the password to my phone data backup, which i forgot, is there anyway i could get back?

    No. If there was a way of getting hold of the password, it wouldn't be much of a security system, would it?  The backup is lost if you can't remember.

  • If I requested to erase a stolen device on find my iphone but did not receive a confirmation, do I need to remove the device before restoring the replacement (new) iphone? Can my stolen iphone still be erased if I restore my new iphone?

    if I requested to erase a stolen device on find my iphone but did not  receive a confirmation, do I need to remove the device before restoring  the replacement (new) iphone? Can my stolen iphone still be erased if I  restore my new iphone? I am just concerned with someone accessing all my  content.

    1. No.
    2. Yes if it's still on online

  • My ipod touch is in DFU mode 5g I need help, do not want to lose my data, please help in Spanish

    I need help, do not want to lose my data, PLEASE HELP IN SPANISH

    Una vez que el dispositivo está pidiendo ser restaurado con iTunes ... ya es demasiado tarde para salvar nada ... y usted debe continuar con la recuperación de ...
    Vea aquí> http://support.apple.com/kb/HT1808
    Es posible que tenga que probar más de una vez ... Asegúrese de seguir todos los pasos ...
    Tómese su tiempo ... Preste especial atención a los pasos 3 y 4.
    Para minimizar la pérdida ...
    Después de haber recuperado su dispositivo ...
    Re-sincronizar su contenido o restauración de la última copia de seguridad ...
    Restaurar desde copia de seguridad> http://support.apple.com/kb/ht1766
    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    To minimise loss...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT1212 My iPad is disabled because of too many password incorrect answers. I tryed connecting to iTunes but it still said Enter Password On iPad, and it said only Try Again, Cancel and Find an answer to this problem, or something simular to that. What do

    My ipad is disabled because of too many itemps and I tryed connecting to iTunes but it said nothing on the Apple Support page said it would. What do I do???

    The answer is in the article. Finish reading the second part:
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • My daughter has entered the wrong passcode too many times, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help

    My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help Please

    Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

    When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

    This may help.
    Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
    The try the standar fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTues
    - Restore the iPod factoery defaults/new iPod.

  • HT1212 i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled

    i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled

    Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
    Where did you get the iPhone?

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