I have gifted an airport extreme to a neighbor and I assumed she would be able to connect and "create a new network" with a new password on her iPhone. That didn't happen. It keeps asking for my password. What next? Thanks!

I have gifted an airport extreme to a neighbor and I assumed she would be able to connect and "create a new network" with a new password on her iPhone. That didn't happen. It keeps asking for my password. What next? Thanks!

Have them perform a complete power recycle of their networking hardware. Please check out the following AirPort User Tip for details. Also, make sure that they perform a "factory default" reset on the AirPort (as described in the tip) to be sure to return the AirPort back to its "out-of-th-box" configuration.

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