I have had problems syncing on my Windows XP computer and yesterday I got my laptop back with a virus removed and was able to sync. Then I updated the operating system to 5.0 and now the restore won't work. Please help! I got error code 50.

I have had problems syncing my iPhone 4 and my iPad on my Windows XP laptop. My computer had a virus and spyware, but is now fixed. I was then able to sync both phone and ipad, but when I tried to update to ios-5.0, the update worked, but the restore would not. Now I don't know what to do with my phone. Is there a way to get the restore to work, or should I set it up as a new phone. I have lots of apps, etc. that I do not want to lose.

Hello,
Welcome to the HP Forums!
I understand the IDT Audio driver is missing. I can help you get it back, but first I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Mario
I worked on behalf of HP.

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White Screen on iPod, Restore won't work, Please Help

My iPod has a blank white screen, and no matter what I do, it remains that way. I recently noticed that if I hold the Menu and Select buttons, the iPod turns off and I can hear the clicking noises when I push a button. It does reset, but only to the same white screen. If I put the iPod in forced disk mode, it is registered perfectly by iTunes and Windows, but it remains non-functional otherwise. If I try and connect the iPod to the computer without being in disk mode, it is registered by Windows but does not show up in iTunes or Windows Explorer.
I have restored the iPod MULTIPLE times, however, no matter what I do, it always returns to the blank white screen.
I would appreciate any help that anyone could give me.
Edit:I just tried to put it in diagnostic mode and I heard the "beep", but it still kept the white screen.
Message was edited by: Admiral
Message was edited by: Admiral

It seems the LCD screen and the battery need to be replaced for your iPod. After doing few restores, which does not leave you with any other option but
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php

I have recently updated the operating system on my iPad. Now my alarm is silent and my FaceTime doesn't ring aloud when a call comes in. How do I fix this please?

I have recently updated the operating system on my iPad. Now my alarm is silent and my FaceTime doesn't ring aloud when a call comes in. How do I fix this please?

Do you see a half moon icon in the upper right corner of the screen? If so, you have Do Not Disturb enabled. Settings>Do Not Disturb. Turn it off.
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I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!

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Basic troubleshooting steps are: Restart, Reset, Restore,

I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can't be completed because one or more required items can't be found. (Error code -43). What do I do?

I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can’t be completed because one or more required items can’t be found. (Error code -43). What do I do?

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I updated the operating system in my iPad, but now I can't open any apps.....they just wiggle when I try to open

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How can i re-install the operating system without deleting my files on the computer

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Yours sincerely! I just bought a Sony DCR-SD1000 camera only when installing the cd drivers not supported by the operating system Machintosh. I've contacted the seller said the store did not provide for the apple os. How can I move all the files on the ca

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The operation can't be completed because one or more required items can't be found. (Error code -43)

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I get an error -36.
I did the dot_clean in the terminal.
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TS1702 After installing the latest itunes, I can no longer sync Apps to my ipod touch. I have restored it to original settings and now old apps won't install please help.

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What model iPod do you have? If yo have a 2G iPod. many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.

I went to the apple store because i had a bug on the operating system on my iphone 5, they updated the operating system but they told me not to restore my phone, can I restore my pictures and contacts or will it bring the bug back again?

i was having problems with my phone so i went into the apple store and it turns out there was a problem with my operating systerm so i got an update in the store. I want to get my contacts and my pictures back from my old iphone but when I was in the apple shop the man told me to start the phone as a new phone instead of restoring it from an earlier back up as i could get the bug back once restored, is there any way for me to get my pictures and contacts back without restoring it and getting the bug? Thanks

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Follow the instructions in this article if you haven't already done so.
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Solved!
Go to Solution.

Try booting the device in safe mode.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

I have had problems syncing on my Windows XP computer and yesterday I got my laptop back with a virus removed and was able to sync. Then I updated the operating system to 5.0 and now the restore won't work. Please help! I got error code 50.

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