I have installed Adobe Photoshop Elements 8 onto my computer. I am able to open the Organizer in the Welcome Window but not the editor. why?

The serial number will be on the disc case, not the outer box. Find your serial number quickly

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Can't install Adobe Photoshop Elements 9 onto my iMac from CD

I can't install Adobe Photoshop Elements 9 onto my iMac I just purchased. The software is brand new, the CD appears to read fine. The instillation "on-screen" instructions are not popping up. I have had the software a minute, purchased it new but was waiting till I could afford an iMac. Any suggestions?

How are you using a CD with a new imac? They haven't had disc drives in years.
Try downloading from here and use the serial number from your boxed version:
Download Photoshop Elements products | 9, 8, 7
However, there are a couple of other things to try. First of all, PSE 9 has both mac and windows discs. If the disc doesn't mount on the desktop, then you've got the wrong one. Go get the other one and when it appears on the desktop, double click it. Then double click Adobe Photoshop Elements 9, double click Install/Setup (can't remember which it was for PSE 9, sorry). There is no automatic install for PSE for mac, since macs have no autoplay function for security reasons, and there isn't any window with instructions, either. You just keep double clicking till it installs.

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
Thank you,
Mohd. Naseem

Installing Adobe Photoshop Elements Causes My Computer to Cut Out on Booting UP!

I have installed Adobe Photoshop Elements 10 on my new computer running windows 7 64 bit. I did not appreciate the problems. The first time that I installed it the computer shut down as soon as it was loaded and from then onwards it shut down within seconds of the computer booting up into windows. I used system restore to take the computer back to before Elements 10 was installed. The computer kept on switching off after windows had booted up. Took it into the technician who thought the PSU was at fault and he put in a new unit. The computer then worked fine until I installed Elements 10 and again the computer switches off as soon as windows as booted up. I have again used system restore to take the computer back to before Elements 10 was installed, still it switches off shortly after booting into windows. What can I do to get things to work properly? I have a brand new computer that I am unable to use as a result of installing Elements 10. I am typing this on my old computer running Vista 34 bit with Elements 10 installed and all working well. Any help or advice would be appreciated.

I have had a similar experience - Elements organizer crashed and even when not running, my computer froze after a few minutes. My PC had never crashed before this installation.
I found a solution though...
After a little sleuthing using task manager, I found that all the memory in my system (4GB) gets suddenly hogged (within seconds) by the "Elements Organizer" process (3GB) ... I found the service correspponding to this process, "Adobe Active File Monitor v10", stopped it and set autostart to manual. My PC no longer crashes.
I think Adobe needs to look into this one - it has all the hallmarks of a nasty memory leak.
A couple of possible clues as to why certain systems don't take well to this service:
- I have a few very large video clips (2hours+) on my PC
- I installed trial products like light room, CS5 before settling on Photoshop+Premiere Elements - could leftovers after uninstalling cause conflicts?
- I have other video editors on my system that I don't use, like Corel VideoStudio and Sony Vegas.
Thoughts?

Install Adobe Photoshop Elements 11 to a new computer error

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code but when I entered it, the software said it was redeemed by another ID before. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

The serial number that you received the first time you used the redemption code is what you need to complete this. If you did not keep a record of it then you might be able to find it in your Adobe account online if you registered the software. If not, I don't know what can be done since you probably didn't purchase it thru Adobe and they will not have any form of proof of purchase.
In case you need to contact Adobe support by chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I'm re-installing adobe photoshop elements 8.0 onto a new laptop, help?

I'm re-installing adobe photoshop elements 8.0 onto a new laptop, but it wont let me pass the select region/country step, how do I fix this? !

download the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC and have already registered the product; how can I now download it? I have tried loping on the web and no luck! Please help me!

I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC desktop and have already registered the product; how can I now download it? I have tried looking on the web and no luck. Please help me!

You don't need a CD to download anything; just download & install the trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, then activate it with your serial number.

I have bought Adobe Photoshop Elements 10 last August 2013 and having problems with installing it on Windows 8.1?

I have bought Adobe Photoshop Elements 10 last August 2013 and having problems with installing it on Windows 8.1. Why am I having this problem?

You can check you Adobe account online to see if the serial number is registered under your account. If not then your only option will likely be to contact Adobe Support directly thru chat to see if they can provide you with a/the serial number. For them to do so will require you being able to prove ownership.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Unable to install Adobe Photoshop Elements 13, from disc. The disc is rejected in DVD RW drive, no dialogue box comes up. The DVD driver is up to date and have updated flash player.

Unable to install Adobe Photoshop Elements 13, from disc. The disc is rejected in DVD RW drive, no dialogue box comes up. The DVD driver is up to date and have updated flash player.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Installing Adobe Photoshop Elements 11 on MacBook Air

I'm trying to install Adobe Photoshop Elements 11 on my new MacBook Air, but have no cd drive. Is there a way to download this without a cd drive?

Trials of almost all software are available for download from the manufacturer's website. That's one of the reasons that the MacBook Air has no DVD drive.
Invariably the website trials are more up to date than the physical disk so you often don't have to install updates after the initial install.
Visit the website and follow the links. Or just use Google to find it.

Installing Adobe Photoshop Elements 1.0.1 on Windows 8

I can't install Adobe Photoshop Elements 1.0.1 with Windows 8. The setup program shows the message "You need install Internet Explorer 4.0 or higher". What can I do?

Hi, I have the same problems, I can not reinstall my Photoshop elements1.0.1. on Windows 7. Same error : You need install Internet Explorer 4.0 or higher.
How should I use compatibity mode ? What should I do when I insert my CD on ?
Thank you

Trying to install Adobe Photoshop elements 8 on MAC 10.6.8

Trying to install Adobe Photoshop elements 8 (that I bought a while ago and never installed) on my MacBook Pro, Intel Core 2 Duo, OS 10.6.8.
When I insert the PS Elements Disk, a PSE page came up with Read me etc which I read. I clicked on the blue PSE folder and a window with Bootstrapper.dmg came up. I clicked on that and a window opened asking me to type in my administrator passsword to allow Setp to make changes, which I did, twice... and then nothing happened...
Is there something else I am suppose to do? OH, another mounted drive appeared in Finder with a long name... "EFBB...........". When I opened it, it had an assets folder and two .js files (whatever they are)...
What more do I have to do?

I think I figued it out... But why installations instructions didn't come up when I inserted the disk was very annoying. And because they didn't, Adobe should post th installations instructions somewhere on their support site. Not here now, which is also annoying.

Installing Adobe Photoshop Elements 10 on two computers running different Operating Systems

Dear Customer Support Team!
I have the following questions and hope to get your soonest response:
Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
Thank you very much indeed.
Best regards,
Steven Setiawan.

Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
Yes, PSE is cross-platform, anyway.
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
You just buy a normal license as a download, if you so desire. This gives you a serial and a download option, the latter of which you then of course will not need and can simply input the serial in your disc install.
Mylenium

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to ex

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.

Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian

How do I install Adobe Photoshop Elements 12 on Mac using OS 10.7.5?

I have downloaded Adobe Photoshop Elements 12 and when I go to install I get this error message
Installation Failed
Inconsistency in the installer database.
I have restarted the computer and tried install again with the same result.
The error summary says
Exit Code 15
Error ASU has quit unexpectedly
Error DB error : 18
Help please!

Hi Kjalpacasnz,
Please refer to the below link to troubleshoot your issue.
http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html
Thank you for posting on Adobe Forums.

I have installed Adobe Photoshop Elements 8 onto my computer. I am able to open the Organizer in the Welcome Window but not the editor. why?

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