I have installed iOS7 on my iPhone4. I am able to add/edit contacts by clicking the "contact" icon. But when I am trying to do the same after clicking the "phone" icon, it is not displaying the keypad. I believe it is a bug in iOS7. Please confirm. iPhone

I have installed iOS7 on my iPhone4. I am able to add/edit contacts by clicking the "contact" icon. But when I am trying to do the same after clicking the "phone" icon, it is not displaying the keypad. I believe it is a bug in iOS7.
Please confirm.
iPhone 4, iOS 7

Hello jayanand,
You may need to force close all open apps, then restart the phone. If necessary, you may need to reset the phone after that.
iOS: Force an app to close
http://support.apple.com/kb/HT5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen

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is my iMac now useless as i have installed lion and i am no longer able to run cs2 photoshop and illustrator as this is all i use my mac for they should make this clear before buying it i can't afford the latest version of cs2 and cant believe what a waste of money it is.

The newest version of CS2 is CS5. And it was made very clear that these applications would not run in Lion. Not only by Apple, but on all sorts of communities and websites. It has been a long time coming - PowerPC apps were outdated six years ago. Lion does not support Rosetta, and therefore not PPC apps.
you have to options. Go back to Snow Leopard or upgrade your software. (MS Office 2004 and older will not run either).
Cheers

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
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I'm a new Mac user. I imported photos from my PC they ended up in iphoto library on the hard drive, but when I open iphoto from my dock its empty. How do I import those photos to the dock file?

I'm a new Mac user. I imported photos from my PC through a jump drive and they ended up in my iphoto library on the hard drive but when I open iphoto from the dock its empty. How do I import those photos to the dock file from the iphoto library?

Paragon Software has the most reliable NTFS driver for Mac
tips on importing and organizing, transferring from Windows etc
http://www.apple.com/support/itunes
http://www.ilounge.com

HT1657 rented Zero Dark Thirty. Didn't start watching it, but it says we only have 23 hours left. We clicked on it intially but when it asked if we wanted to watch we clicked cancel.

Rented movie through Itunes. Didnt start watching it but did click on it because we had download problems. When it asked f we wanted to watch we said no. Yet it still says we have 23 hours left to watch.

Hey kalani06,
Since it seems like we're past the 23 hours, if you were unable to watch your purcahse you can report an issue directly through your email invoice:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Have a good one,
David

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

I have just updated to ISO 8 and my app icons are not displaying the correct icon but just a generic icon. Anyone had a similar problem?

I have just updated to ISO 8 and my app icons are not displaying the correct icon but just a generic icon. Anyone had a similar problem?

That happened to me for a short period of time after I updated. It didn't do it with all apps, but it did it with a few here and there. Try a few basic standard troubleshooting steps. Close all apps and reset the iPad.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
You can also try resetting all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
Hopefully it will be something simple, but don't rule out restoring the iOS software, if nothing else works, but start with this easy stuff first.

My ipod displays an icon of a cable and the itunes logo but when plugged in, my mac says that it can not verify my device

My ipod displays an icon of a cable and the itunes logo but when plugged in, my mac says that it can not verify my device. I have a backup saved on my mac but it won't let me open it up or sync my ipod with my mac.

Hi crcascio17,
Thanks for visiting Apple Support Communities.
You may want to try some of the suggestions in this article:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Best Regards,
Jeremy

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A problem has just started with my IPAD Air after 3 months of use.
If I try to open Safari by tapping on the icon the screen briefly flashes white but does not display the page.
Similarly if I try to open Settings page, Mail page, Calendar or Clock the screen just briefly flashes but the Apps do not run.
Some of the Apps do work on tapping the icon e.g. Maps, iBooks, Appstore, iTunes, Newstand etc.
I do have some website links which display when the icon is tapped e.g. John Lewis but some links do not work.
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I saume you used a second display at one time, otherwise the Display settings wouldn't be treating your primary display as a secondary.
IF you open your System Preferences>Displays (-System Preferences) and click "Gather Windows" it should pull everything to the display on which you clicked it.

Firefox does not display the basic menu line File Edit View etc. How do I get this menu to show. I have tried uninstalling and reinstalling, but that does not help

When I ask for help finding bookmarks, the answer tells me to click on bookmarks as shown in the illustration, but there is no such line displayed on my computer.

'''''"Firefox does not display the basic menu line File Edit View etc."''''': That is the Menu Bar; see below.
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'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
 
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe PDF Plug-In For Firefox and Netscape
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**More info about version 10 (aka Reader X)
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#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
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#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
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#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
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TS1398 Why does my iPad2 not display the WiFi icon?

Why does my iPad2 not display the WiFi icon? I have implemented ALL of the troubleshooting tips, but my WiFi icon is still missing, and it will NOT recognize the internet connection that I know to work on my computer and iPhone.

Try the following:
1. Reset the AirPlay devices
2. Reboot the router
3. Reboot the iPad
Note: The AirPlay icon is now in the Control Center

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

HT3529 My iphone4s is not displaying the contact name of other iphone users in the SMS folder, anyone know how to sove this problem?

My iphone4s is not displaying the contact name of other iphone users in the SMS folder, anyone know how to sove this problem?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have installed iOS7 on my iPhone4. I am able to add/edit contacts by clicking the "contact" icon. But when I am trying to do the same after clicking the "phone" icon, it is not displaying the keypad. I believe it is a bug in iOS7. Please confirm. iPhone

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