I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

Similar Messages

TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
Thanks

You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

I keep getting "hash mismatch" when trying to download Mountain Lion from the App store

I've been trying to download the new Mountain Lion from the App Store & keep getting "hash mismatch" message. I was able to download on my 1 computer, but no luck on the 2nd computer, which is up-to-date on all updates & software. Support even put a fresh copy of the App in my account & I still get that same message. Someone suggested AppCleaner, but how do you delete the OS to re-install the new. Didn't think that was possible. Any suggestions - I've tried quitting & logging out of the App Store & even re-starting (several times)

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

How do you erase and reinstall a hard drive without a disc? I bought this mac book pro under a year ago and am pretty sure i downloaded mountain lion from the app store. Basically Im having startup issues and this is the final step Ive reached

when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

I'm having trouble downloading Mountain Lion from the app store with a long "waiting" time

I tried to download mountain lion from the app store, but it has been in the "waiting" mode on my desktop for some time... What should I do?

http://www.apple.com/support/mac/app-store/contact.html?form=account

HT4623 I have followed the directions and my iphone is not installing the iOS 7.0.2. My iphone is plugged into my lap top that has the most recent version of itunes. It is a dsl connection. Is that my problem?

I have followed the directions and my iphone is not installing the iOS 7.0.2. I have the most recent version of itunes on my laptop commuter. my iphone is attached to my laptop via usb port. The laptop uses dsl not wifi. Is that my problem?

Exactly what version of iTunes are you running? And DON'T say 'the latest version'... CHECK the version number. You need to be running 11.1 or higher.

Why do I have to reboot my computer in order to install the most recent version of adobe reader??

Why do I have to reboot my computer in order to install the most recent version of adobe reader??
After installing the most recent version of adobe reader, a prompt popped up, asking me to reboot my computer to complete installation. Why is it asking me to do this? Is it safe? And (if so,) how should I go about doing this??

I don't know why - I never had to restart my computer after installing any Adobe updates.
[topic moved to Adobe Reader forum]

Since downloading the most recent version of iTunes, I have to accept the software terms and conditions every time I open iTunes

Since installing the most recent version of iTunes, I have to accept the software terms and conditions every time I go in to iTunes. I sign in to my account, but when I re-open iTunes, as well as having to accept the terms and conditions before continuing, I find that iTunes has logged me out of my account. None of this has happened before. I am using a PC with Windows 8.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I have the most recent version, but people tell me...

I am using Windows 7 with the most recent version of skype. 7.4.0.102. Some people cannot add me to group chats, and in any group chat I am added in I cannot talk or see messages. The only chats I can talk in I have to make. 1 on 1 chat works fine. It says "Instant messaging isn't currently available. This may be resolved shortly once the chat has updated, or the other person may be using an older version of Skype which does not support calling and IM at the same time." Everyone in the chat says they have the most current version. I have tried everything, from reinstalling skype, making an entireley new skype, force updating, changing my internet explorer to several different versions, changing privacy settings, etc.
I also cannot download pictures with the newer update. A warning sign comes up and says "This photo is unavailable."

I'm having the exact same problem and can't figure out how to solve it.

Flash Player won't install (trying to install the most recent version)

I tried to install flash the most recent version but it just disappears from the area where i downloaded it and have to end the process. Or I will get incorrect certificate error and nothing happens won't install. I had to revert to prevous version I had on my computer until this is fix. Is anyone else having trouble installing the recent version on windows 7 64-bit using Firefox 5.0 or IE 9?

Can you try downloading the installer files directly?
Internet Explorer
Other browsers
Chris

Opening since update to Firefox 6, always get the message that I don't have the most recent version - have removed and reinstalled, but still persists.

I recently updated my Firefox to version 6.0. When it re-opened after installation there was a message that I didn't have the most recent version. I ran the update set-up again but got the same message. I uninstalled Firefox and reinstalled it from a fresh download but it's still happening.
I've restarted the computer several times. It doesn't seem to have helped. Any ideas?

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

My Mac OS, 10.5.8, won't support the most recent Firefox and I need the most recent version it WILL support and how to get it, as it's not on this site.

I need a way to get a more recent but not current version of Firefox that my computer, a PowerPC processor Mac, will support. I am running OS X version 10.5.8. This processor/computer will not run Lion and the most recent version of Firefox will not run on it either.
On my second computer, same type, a newer version of Firefox crashes constantly while in Yahoo!

Firefox 3.6.x is the last available from Mozilla for PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

Post the first 50 lines only of the crash report
Regards
TD

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox opened

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

I have downloaded the most recent version of pages and now my computer is refusing to open my documents saying I have to download the latest version of pages

I have downloaded the most recent version of pages and now my computer refuses to open my documents saying Ihave to download the most recent version of pages. What can I do?

Post the first 50 lines only of the crash report
Regards
TD

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Similar Messages

Maybe you are looking for