I have instauled elements 12 from a disc when starting the program I got error 16 help please
I have just instauled elements 12 from a disc, when I opened the programe it told me there was an error 16 and I should uninstal then re-instal and try agan. I have followed these instruction and I am still getting error 16 after the second time of instalation. Could please advise as what I need to do to get the programe to work
if you mean exit code 16, you'll need to check your install log files, http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
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This question is already being responded to in the following duplicate thread
Premier elements 11 keeps stopping
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Even though I have this version of Manager Programm installed Vers 8.
I can not acces Premiere Elemnts 13 until this popup Window disappears it seams like.
My PC Version works fine.
What can I do to get it back working, because it was running after installation for a while - what happend I have no idea.
Thanks in advance for your help
OskarI am so glad to receive your email.
I already decided for myself this is the E N D for me with Adobe Products I
am getting asked to enter the Chat room for which I have no experience no
desire what so ever.
I would have send a email to you all and let you know I am not a happy
camper with Adobe leaving me out there with a problem I cannot handle
myself.
Again, what I had tried to bring across is following:
I have purchased like every Year the new Version of Adobe Photoshop
Elements 13 together with Adobe Premiere Elements 13:
Which I installed on my PC and worked with and I have no Problems their,
However I installed it on my Notebook as well to be more flexible.
On the Notebook when I first installed it worked fine however I tried now
bring this Project from the PC ad a Project file to the Notebook and here I
discovered when I started the Program
I received the Window I need to download the Application Manager, which I
tried, but coming up to the URL site indicated on the Window I saw the
message this Program is no longer valid and available.
Than I received another URL to go to and get another Program from Adobe to
fix this problem perhaps.
But the URL brought me also to a dead end street.
I meanwhile deinstalled the Program on Notebook and reinstalled it twice
again in the hoped a missing part will be reinstalled - wrong it turned out
to the same situation.
I get the same message you need to install the Application manager or
because the manager might be defect.
This is for me a start for run in a circle again.
I have tomorrow night a meeting with my video club friends and I was so
proud to show them my new product film with the new Software Adobe Premiere
Elements 13 on my Notebook - because of this issue it will not happen.
I am flexible for a lot, but not for chat room service.
Again I appreciate your email.
Thanks I don't know ´what to do anymore.
Oskar -
I bought elements 11 at COSTCO and downloaded on a laptop and PC! PC died and I now have a MAC and wonder how I can transfer the program to my MAC? I have the serial number from the purchase.
Try downloading the PSE11 installer from Download Photoshop Elements products | 12, 11, 10
Install then enter your serial number.
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