I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?
I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?
Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.
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That one can be produced if you have an older version of Apple Application Support on the PC than is required by iTunes version 11.1.4.62. (The required version of Apple Application Support is included in the standard iTunes installers, but for some reason it hasn't been updating properly for some folks.)
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Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, can you launch iTunes without the error now?
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If you are getting an 'account not in this store' error message then try going to the bottom of the Featured tab in the App Store app on your phone and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Canada.
Or by having '2 cents' you mean 2 pence i.e. UK money ? If you do then you can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have an Ipad first generation with IOS 5.1.1. and I have just got a new ipad mini. Should I use the back up copy of the old Ipad from Itunes to configure the new one, or it is better to configure the new one from scratch?
Contrary to the opinion above, I see no reason whatsoever why you can't set up the new iPad from the backup of the old one. Obviously you will have app updates to make and complete and that sort of thing, but if you want to retain all of your app data and device settings (some of which will change because of the updated iOS), I would certainly restore from the backup first.
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My iPod Touch is te 4th generation with iOS 4 only... The desktop that it used to connect with was broken and I couldn't update my iPod touch as all content is linked to the iTunes on that broken PC. What should I do?I don't want to erase all my music recording. (couldn't back up easily...) my dairy, my financial record made on apps...
If I got a new Mac book pro soon, would it helps backuping everything?awesome121, he does not an an iCloud account. You need iOS 5 or later for iCloud and the poster said he has iOS 4.
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IPad 4th generation with Accidental Damage Protection
I have purchased an iPad 4th generation with Accidental Damage Protection on January 27, 2013 but it's still in perfect condition and I'm using an OtterBox Defender Case. The iPad has never been dropped even in the OtterBox Defender Case. There will be a new iPad Air 2 coming by the end of the year. If I want to trade in the old iPad for a new iPad Air 2 that ships with iOS 8. What happens if I have remaining time left on the protection plan if I want to trade in for a newer iPad model? The protection plan is unused?
Hi Keith,
Like Mbrguy mentioned, you would be able to cancel your service plan for a pro-rated refund if you ultimately decide to trade in your current iPad through our Trade In program. If you still have the original box, documentation, and Apple accessories, then make sure to bring these in as well to ensure you receive the highest trade in value possible. Just remember to remove any accessories that weren't originally included with the device though as these parts typically do not have a trade in value.
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HT4157 I have iPad 4th generation but no option for cellular what can I do
Hi everyone , I have iPad 4th generation. Today I had no wifi and wanted to connect with the cellular but could in,t find that option in my settings , what should I do
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If you have the cellular model you should have a option: Settings > Cellular Data
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I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?
I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
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I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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I updated my iPad mini to ios 7.0.2 couple days ago. Everything was fine until yesterday. I noticed that it seemed to have a mind of its own. It kept opening and closing app. I'm not sure what to don to fix this problem. I've tried restoring my iPad mini but that didn't help. Can someone please help me?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPad has been stolen. Someone broke into my house on Tuesday. I have already tried locking it through icloud. I have reported this to the authorities but they cannot do much unless I give them the serial number to the iPad. With the serial number they can put it into a database and send that inormation to pawn shops, so i the theie tries to pawn it, the pawn shop employeee can convscate the iPad and hand it over to the authorites. I need the serial number to report it to the authorities. I dont have the box it came in or the receipt and its not on my itunes on the computer because I didnt use it or music, just pictures. Can someone please help??? btw, some words are misspelled becasue the letter that comes ater the letter E, doesnt work on my keybord.
ThanksSerial Number
http://support.apple.com/kb/HT4061
Sign in to My Support Profile
https://supportprofile.apple.com/
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