I have iphone 5c. Having email problem. Does not delete emails showing in inbox from date 8/27 thru 9/23. When deleted, these same emails repopulate in inbox. What is going wrong? How do I fix the problem?
Ihave iphone5c. Does not permanently delete emails showing in inbox. When they are move to Trash then inbox at first shows empty. However if you leave Mailbox and return then all the emails that were previously deleted and now repopulated in Inbox. I have tried various things like marking them "read" before deleting, then moving them to Trash, and they still return. What is going wrong and how do I fix the problem?
What your describing sounds lot like Nortons anti virus, but other do it to.
Multiple copies of the same email over and over are almost always anti virus incoming mail scanning. Turn off scanning and the problem goes away turn it back on and it resumes.
My guess is that your filter issues, and search problems are also related to this uniquitous and most ignored security tool that messes up far more than it should..
Deleting the index
I assume you mean the global-messages-db.sqlite. if you don't close Thunderbird and delete it now. Searches will be incomplete until it rebuilds and the time to do that will have a lot to do with how much mail there is and how busy the computer is.
Now create an exclusion in your anti virus program for the Thunderbird profile folders. My guess is it is trying to scan the files in your profile every time Thunderbird tries to open them and generally turning things into a tug of war, which Thunderbird looses as it just does not wait around if files are locked. It expects exclusive access to it's files immediately, not in 10 minutes when the anti virus has done it's thing. So things get added to the index but not removed. Mails don't move as the destination or source file is "in use" etc.
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The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
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http://support.apple.com/kb/TS1277
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