I have Itunes 10- i am usinf windows 7- i am trying to upgrade my itouch 64gb 4.2.1 to ios5 - but keep getting an error meassage at he end saying check network connection- timing out- yet network is on??? Help!
i have itouch 64gb, i have itunes 10 loaded -trying to upgrade to Ios5 - at the end of the long dowload is says- chack network connection-= network times out- yet network is on as is Ipod- whats up?
I'm not certain thats the problem. I stopped antivirus, I set screensaver to NOT trigger and yet it took me FOUR DAYS to completely sync my ipod touch. Stupid me decided to try it with the iPad and guess what...it's been three days and STILL timing out.
I don't think Steve Jobs died; I think they upgraded him to iOS5, he crashed and they could not restore him.
THIS UPGRADE *****. They rushed it out the door to get the fancy-dancy voice command thing on the iphones and yet that feature does not help ipod or ipad users.
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HT201413 i have tried resetting my iphone 4 but keep getting an error code at the end (34)
I HAVE AN IPHONE 4, I HAVE TRIED RESETTING THE PHONE BUT KEEP GETTING AN ERROR CODE AT THE END OF THE RESET ie;34, ANY IDEAS PLEASE
I'm not certain thats the problem. I stopped antivirus, I set screensaver to NOT trigger and yet it took me FOUR DAYS to completely sync my ipod touch. Stupid me decided to try it with the iPad and guess what...it's been three days and STILL timing out.
I don't think Steve Jobs died; I think they upgraded him to iOS5, he crashed and they could not restore him.
THIS UPGRADE *****. They rushed it out the door to get the fancy-dancy voice command thing on the iphones and yet that feature does not help ipod or ipad users. -
ITMS network connection timed out error
ok so every time i try to log on to the music store i get the error that says im unable to connect to the music store cause the "network connection timed out" Under network connections on my comp. all i have is the disabled LAN network thats already there. Every other program automatically goes to AOL, but itunes doesnt want to. is there any way to chance this. I have seen sooo many people with this same problem, and ive tried all the suggestions that people have given them. im DESPERATE and im hoping this wll help. give me any suggestions youve got. my ipods will be useless without itunes. i already have all my cds and playlists ready. i just want all that other music!!!!! i have itunes 6, and i use AOL i just dont know what to do!!!HELP!!!
You will need to restart from the beginning. Try temporarily turning off all your firewall and antivirus software until the download has completed and see if that stops the network timeout.
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Unable to check for available downloads. The network connection timed out.
I downloaded iTunes 10.1.2 last week, and attempted to upgrade some music to iTunes Plus. I'm showing 35 items in my download queue, but when I attempt to download I get a message "Unable to check for available downloads. Network connection timed out."
I e-mailed Apple Tech Support multiple times, and received their standard list of links for things to try. So far I have reinstalled iTunes, turned off my Norton Firewall, checked the program rules settings, flushed the dns cache, and unchecked the "allow simultaneous downloads" box. Still no luck.
Apple's last e-mail requested I send them my account info so they could reset my password, and check my system. I'm still waiting for that to happen.
I'd appreciate any user suggestions for this problem.Fundamentally it is an apple itunes server issue - if you have a lot of downloads the "check for downloads" request can take longer than the default windows internet connection timeout setting - which is 30 seconds on more recent versions of windows.
You can work around it though - without requiring apple to "segment" your download list, by adding a windows registry setting.
Apple re-enabled my downloads after I was burgled and then I was stuck - my "check for downloads" was always timing out - and the support guy had no clue - so I went digging, and found a a microsoft article here http://support.microsoft.com/kb/181050 which tells you how to change change that default timout value by adding a registry setting. Besides adding the ReceiveTimeout setting detailed on that page - I also changed the KeepAliveTimeout - just in case.
HKEYCURRENTUSER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ReceiveTimeout
which I set to 180000 milliseconds (3 mins)
HKEYCURRENTUSER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\KeepAliveTimeout
which I set to 181000 milliseconds (3 mins and 1 second)
Use regedit to make the change - both settings are DWORDS with decimal values. You'll need to restart your PC to apply the change.
After the change and restart and one initial failed attempt the request for downloads worked - when the apple itunes server responded after 2 minutes !! -
Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!
I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome -
I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799 -
my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?
I have manage to update. You need to disable windows firewall and
You have any other anti virus (I have kaspersky) you need to disable that as well -
Updating version to 5 in pc window 7 - the network connection timed out?
i tried updating my iphone versin to 5 by itunes. i have pc with windows 7, after few minutes it stoped and igot the note "network connection timed out"
please help.That usually means that security software, running on your computer, is interfering with the update/restore process. So, disable or uninstall ALL anti-virus software & firewalls. Try again.
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When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.
Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman -
Couldn't connect to store. Network connection timed out.
I can't connect to the iTunes store. I never have been able to. The error message reads, "iTunes could not connect to the iTunes store. The network connection timed out." I have adjusted and disabled Windows and Norton firewalls, I have reconfigured LAN, I have phoned and emailed both Apple and my ISP but still can't connect. This is especially perplexing considering there is an identical computer in the room attached to the same modem that CAN connect to iTunes.
In the past 24 hours I have attempted to download 3 songs from iTunes, but get this message: ""The file seems to be corrupted. To redownload the file, choose ""Check for Purchases'' from the store menu.'' When I do that, the same message comes back again and again. iTunes has already sent me a receipt and charged me for the downloands, yet I haven't actually received them. Any suggestions/explanations?
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Can't download software updates in iTunes - error message "network connection timed out"
I'm unable to download software updates for my iTouch 4.1 in iTunes. I have iTunes version 10.5, Windows 7. i've tried numerous times in the past and always get the same error message. I'm now experiencing problems with some of my apps. and I've attempted 4 times in the past 2 days to upload version 5.0. It goes thru the whole download (761.61 MB), says "processing file", then closes out and I get the following message:
"There was a problem downloading the software for the iPod "xxxxx's iPod". The network connection timed out. Make sure your network settings are current and your network connection is active or try again later. Err = .3529."
I ran diagnostics and it said everything was fine.
Also not all the apps. on my iTouch are in my iTunes library even though I've synced my iTouch numerous times since I've purchased the apps. with my iTouch. All the apps on my 2nd screen are on iTunes, but none of the apps. on my 3rd screen of my iTouch are in iTunes.Did you check your security software settings? Troubleshooting security software issues
iTunes has to be able to contact Apple during the download of the software and the update process. -
Upgrading to 4.2 iphone and ipad error "network connection timed out"
When trying to upgrade both ipad and iphone to 4.2 the download runs then stops with error message "network connection timed out" and says try again later. I have downloaded movies that take over an hour so I know it is not just time. I have trying turning off firewall and virus as well as empting cache and still no results. really believe it has something to do with windows 7 settings. any ideas?
I was having the same problem and after several weeks of technical support they basically gave-up and suggested I try installing Kaspersky KIS 2012 (not yet released, but available on their ftp download site as a "current version").
Anyway, I installed it and now I can update my iOS on my iPhone and iPad. Voilla! However, Kaspersky claim that this is not a common problem. Yeah, right!
If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
1) Download v12 (2012) from the ftp site here:
ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
2) Disconnect from Internet (doh!)
3) Stop Kaspersky (right click on the "K" in the tool tray and select "Exit")
4) Uninstall Kaspersky from the Control Panel (Programs / Add-Delete Programs)
5) Reboot after uninstalling old version
6) After rebooting, install KIS/KAV v12 (2012)
7) When it prompts for install key, re-connect to the Internet and enter the key code (usually on the back of the envelope the original installation disk is in). The key code for earlier versions should work (at least it did for code with KIS 2010, two versions earlier).
8) Reboot when done
Finally, if this works for you (or anyone else), please post here, since Kaspersky seems to think it is very rare case that it worked for me... ha! -
Cannot connect to Store - Network connection timed out - Help!!!
Please can someone give me a little help, I've recently updated my Itunes and now cannot connect to the store. I have checked Network connections etc.. and all is fine, my internet works as normal.
I've uninstalled all Anti-virus/spyware software and double checked the Windows Firewall.
When I run a diagnostic from the itunes help menu, I get the following:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-FE21S
iTunes 7.4.1.2
Current user is an administrator.
Network Adapter Information
Adapter Name: {1CB9EE56-7F9B-4B15-ACB3-28BE159EB621}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 08 16:02:19 2007
Lease Expires: Sun Sep 09 16:02:19 2007
DNS Servers: 192.168.1.1
Adapter Name: {FD313ACD-BDEE-489A-AB3E-DD931458D876}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 61.8.9.254
Lease Obtained: Sat Jul 22 23:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Adapter Name: {302D7F6B-B995-4E44-99B1-1A5158EF7090}
Description: Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sun Jul 23 02:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Any advice would be very much appreciated.
Thanks very much.I have been experiencing this as well for about a month and just about five minutes ago I resolved it! I have done everything! You need to unistall iTunes and Quicktime. Don't think you will loose your music as it is on you PC. Trust me. _Follow the links_ on unistalling everything, download it again with the following link and all you music automatically uploads again. It was amazing!
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes.
If you have difficulty removing iTunes, you may find this helpful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
After successfully uninstalling iTunes and QuickTime, install the latest version of iTunes for Windows, which comes with QuickTime:
http://www.apple.com/itunes/download
If you continue to experience difficulty with this issue, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html -
The network connection timed out
i am trying to download an ipod software update on a 56k modem, the update gets about one third done and then a message pops up stating that the network connection has timed out and i need to check my network settings. Also when i run network diagnostics on itunes MOST of the time they will come back with "itunes connection status failed" but sometimes (vary rarely) everything will be fine and the store will connect successfully. i tried all the other suggestions from other posts but nothing is working, please help ive been at this for about 2 weeks and im beggining to loose sleep over it!!
here are the diagnostics from when the service cannot connect -
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway MX6448
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {C6FAAAE7-D8D3-40A6-A47F-7AD24EF3EF3E}
Description: Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sat Mar 03 00:25:52 2007
Lease Expires: Sat Mar 03 01:25:52 2007
DNS Servers: 68.87.66.135
68.87.64.140
Adapter Name: {5AE4F0CA-E541-49F9-9F33-DD5E6E65DC2D}
Description: Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Tue Sep 26 07:46:35 2006
Lease Expires: Tue Sep 26 08:46:35 2006
DNS Servers:
Adapter Name: {FB2751E7-C5EB-49DB-8EB7-D6042DAB1327}
Description: WAN (PPP/SLIP) Interface
IP Address: 64.24.41.90
Subnet Mask: 255.255.255.255
Default Gateway: 64.24.41.90
DHCP Enabled: No
DNS Servers: 64.136.28.122
64.136.20.122
Network Connection Information
Active Connection: NetZero
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:7900
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
The date and time on this computer is not set correctly. Secure connections to the iTunes Store may fail.
this is from when the service connects but only for a short period of time -
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway MX6448
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {C6FAAAE7-D8D3-40A6-A47F-7AD24EF3EF3E}
Description: Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sat Mar 03 00:25:52 2007
Lease Expires: Sat Mar 03 01:25:52 2007
DNS Servers: 68.87.66.135
68.87.64.140
Adapter Name: {5AE4F0CA-E541-49F9-9F33-DD5E6E65DC2D}
Description: Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Tue Sep 26 07:46:35 2006
Lease Expires: Tue Sep 26 08:46:35 2006
DNS Servers:
Adapter Name: {FB2751E7-C5EB-49DB-8EB7-D6042DAB1327}
Description: WAN (PPP/SLIP) Interface
IP Address: 64.24.41.90
Subnet Mask: 255.255.255.255
Default Gateway: 64.24.41.90
DHCP Enabled: No
DNS Servers: 64.136.28.122
64.136.20.122
Network Connection Information
Active Connection: NetZero
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:7900
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
The date and time on this computer is not set correctly. Secure connections to the iTunes Store may fail.
Gateway MX6448 Windows XP Laptop , dial up modemI'm chasing down a similar problem and noticed your diag said your computer time wasn't right. The link below says you need to match the time. Don't know if it will help you or not, but there's always hope... Good luck.
http://docs.info.apple.com/article.html?artnum=93440 -
Connection attempt to firmware update server was unsuccessful. The network connection timed out
Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
Below my diagnostics results:
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Latitude E6520
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0034AABC03B14CA8
Current user is an administrator.
The current local date and time is 2011-11-05 23:04:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
Description: Cell C
IP Address: 197.105.149.240
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers: 41.50.20.29
41.50.20.61
Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
Description: DW1530 Wireless-N WLAN Half-Mini Card
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Cell C
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-05 22:37:41.Finally found a solution:
For PC users, before reinstalling, try this:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.
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