I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

Hi, iTunes Store Help 12. 
Thank you for visiting Apple Support Communities. 
Here is an article I would recommend going through when experiencing issues with the iTunes Store. 
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. 

Similar Messages

  • When I click on a picture to enlarge - on many websites - I just get a blank screen. Please help. AJB

    When i left click on a picture to enlarge on many websites - I just get a blank screen. when I centre click on that same picture it gives me an (untitled) - in the tab and the following (as an example) in the top bar
    javascript:openScreenWin('smallscreen',%20'/DesktopModules/SimpleGallery/SlideShowPopup.aspx?PortalID=55&ItemID=6695&Border=White&sb=Name&sd=ASC',%20645,%20560);
    Is it a Firefox problem or a Java problem and does anyone know how to correct it please ? AJB

    To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs and when I eject the phone they are not on the phone.

    I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs, delete or anything and when I eject the phone they are not on the phone.  I tried to re-add the songs and it says it can't add songs because they've already been added.  So HOW can I get the songs to actually ADD to my phone to where I can listen to them?  It's like they're stuck in Sync limbo or something!  Any help would be greatly appreciated.

    I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

  • I cannot access my folders and when I click on Finder, it says "the application Finder cannot be opened" then a number 10810. HELP!

    After shutting down and rebooting, I find I have no folders on display on the desktop and when I click on the Finder icon, a message comes up that says "the application Finder cannot be opened" followed by the number 10810. HELP!

    You could do it by cloning.  I have read OSX installations of a single version can be machine specific too, so even if this were a Tiger compatible drive a clone might not work.  I haven't seen anybody actually state a specific case where they had problems on a machine compatible with the OS version because of this though.  The last  case I can recall of system specific installations was back in OS7 days with system enablers.   I have moved Tiger between machines by moving the drive with no problems, but the machines were pretty similar models (both Quicksilver, just a year difference production model).

  • I have started using Roboform Lite 2.0.0, after Roboform it takes to much time to open Firefox and when i open a new tab, until the tab is fully loaded, Firefox is not responding. Please help.

    After installing Roboform 2.0.0;
    Starting Firefox started to take too much time.
    When i open a new tab, until the tab is fully loaded and Roboform realizes which website it is, Firefox does not respond.
    When i tell Roboform to fill the username and password fields in a tab, until Roboform submits Firefox does not respond.
    I mean, as if Roboform is not working background and Firefox cannot work multithread because of it. When i navigate from one tab to another, Roboform is also checking the tab and meanwhile Firefox is waiting for Roboform to finish its work.
    Please help me about this problem.
    Regards
    İlhan Tanrıverdi ([email protected])

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • I have Firefox 18.0.1 and when I click "Check to see if plugins are up to date", I get an uresponsive script warning.

    When I click the link "Check to see if plugins are up to date" at the top of the Add-ons Manager page, it opens a new page like normal. The new page displays everything but the plugins and their status. The page just sits waiting for the status results to populate. If I try to click anything at this point, the page freezes and I see a message at the top of the window that Firefox has become unresponsive. If don't click and wait about 60 seconds, I get a "Warning - Unresponsive Script" message. I also see the following information with this warning:
    Script: https//www.mozilla.org/js/plugincheck.js:14
    This first happened yesterday, after accidentally removing Java from my PC - I think it was Java 6. When I tried to access Java downloads to re-install, I got the same unresponsive script message. So, I had to access Java downloads with IE instead of Firefox, and I re-installed Java (version 11, update 11). Has Java caused my problem? Should I attempt to find Java 6 and install it?

    hello eric, does it help when you reset firefox (this will keep your saved bookmarks & passwords)?
    [[Reset Firefox – easily fix most problems]]

  • IOS 7 downloaded fine but I can't back up restored. Tried 3 times. Tried turning off iCloud. Now I can only receive texts and phone messages. I cannot make calls, retrieve phone messages or send any texts. When I try I just get a blank screen. HELP

    I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!

    I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
    Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
    ~Lyssa

  • All of a sudden, pdf pages are nor coming up- I uninstalled and reinstalled Adobe Reader 10.1, but when I click on a pdf file (e.g. a restaurnat menu), I get a blank screen What to do?Adober

    covered it above I think-just can't access the pdf item

    Your "More system details" list shows two plugins that can handle PDF filesS
    # Foxit Reader Plug-In For Firefox and Netscape
    # Adobe PDF Plug-In For Firefox and Netscape 10.1.0
    You need to check which works and to remove one of them to avoid conflicts.

  • HT1386 I have iTunes (up to date) and an iPhone 4s. When I connect it using the USB cable it does not appear in the top right corner. Other devices do and also the cable is fine as it charges and the PC sees it as a device. I've looked online and have no

    I'm new to this and I think I typed a long heading!
    Anyway the issue is I have iTunes and just updated it to the latest. I also have various Apple devices however my iPhone won't sync with iTunes. When I connect it using the USB cable it does not appear in the top right corner as does other devices. The cable is fine as it charges and also my PC sees the device. However it does not appear in iTunes so I can't sync music to it.
    I've searched the web but all asume iTunes can see the device.
    Help!?

    Hi David,
    If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • I just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i instal it or reinstall itunes i will lose all the music i've bought from itunes, what do i do?

    HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?

    Welcome to the Apple Support Communities
    The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want

  • Itunes does not open. When I click on itunes it jumps ones and does not open in macbookpro

    itunes does not open. When I click on itunes it jumps ones and does not open in macbookpro.NEED AN ANSWER NOW!!!

    Hey sebasac,
    Thanks for the question. I understand you are experiencing issues with iTunes on a Mac. Let’s see if we can isolate this issue by starting iTunes in safe mode:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
    - Loss of iTunes functionality, such as the Visualizer.
    - Distortion or irregularity in the iTunes interface.
    - Slow performance.
    - iTunes won't open or quits unexpectedly.
    - You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
    If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
    "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    If the above does not resolve your issue, I’d like to isolate further by testing in another user account:
    Isolating an issue by using another user account
    http://support.apple.com/kb/TS4053
    Symptoms
    When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
    Resolution
    The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
    Thanks,
    Matt M.

  • I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes  - does it only work one way from computer to phone?

    I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes  - does it only work one way from computer to phone?

    Is it because the new itunes looks different.
    View > Show Sidebar
    Then it should work just the same as on your old computer.

  • HT1430 I downloaded the app from iTunes costing 99 cents and when I click on the icon on my ipad or iPhone it quickly opens and crashes..closes???? iPad, Phonebook cleanmaster crashes

    I downloaded the app from iTunes costing 99 cents and when I click on the icon on my ipad or iPhone it quickly opens and crashes..closes????
    iPad, Phonebook cleanmaster crashes

    This Apple doc should help ya out -> iOS: Troubleshooting applications purchased from the App Store

  • When i go to exit Firefox it wont let me use the button in the top right corner with the 'X' i have to go to the menu bar with all of the windows i have open and right click and click exit. Please help!!

    I cant exit Firefox using the 'X' in the top right corner I have to right click on the thing at the bottom of the screen that shows that Firefox is open and click exit on the little thing that shows up. Please help, this gets super annoying!

    system details are incorrect.... i am using FF4.0.1 as on the about firefox tab
    Application Basics
    Name
    Firefox
    Version
    4.0.1
    User Agent
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 (.NET CLR 3.5.30729)
    Profile Directory
    Open Containing Folder
    Enabled Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Microsoft .NET Framework Assistant
    1.2.1
    false
    {20a82645-c095-46ed-80e3-08825760534b}
    Java Console
    6.0.20
    true
    {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
    Java Quick Starter
    1.0
    true
    [email protected]
    BullGuard Safe Browsing Toolbar
    1.0
    true
    antiphishing@bullguard
    PC Sync 2 Synchronisation Extension
    1.0.0.713
    false
    [email protected]
    Modified Preferences
    Name
    Value
    accessibility.typeaheadfind.flashBar
    0
    browser.history_expire_days.mirror
    180
    browser.history_expire_days_min
    5
    browser.places.importBookmarksHTML
    false
    browser.places.importDefaults
    false
    browser.places.leftPaneFolderId
    -1
    browser.places.migratePostDataAnnotations
    false
    browser.places.smartBookmarksVersion
    2
    browser.places.updateRecentTagsUri
    false

  • Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it opens but my phone is not seen there as a device.

    Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it will open but my phone is not seen there as a device.
    How do i get itunes to see my phone?
    Thanks C

    I also had issues with my 4S. I just got the 5S and can't get it to read my phone. It did it once and I was able to download my music, but can't get my ringtones and i have 25 ringtones that I can no longer get to after paying for them!!! Please HELP. It no longer sees my phone. I have uninstalled and reinstalled I Tunes mltiple times.
    Thanks,
    Shan

Maybe you are looking for

  • Need help in developing a query

    Hi All, i have two requirement. 1. in the selection screen, user enters a key date. the user would enter a from date and a to date. if the to date is left blank it should pick the system date when the report is run as to date. 2. in my cube i have da

  • I'm new to photoshop-should I get elements or cs6?

    I'm new to photoshop, and I can't tell which version of photoshop to get? Do I get elements 11, or cs6? I don't have a massive budget, as I am new, but I want to be able to start editing pictures.  Please can someone advise which I should get?I'm ver

  • Safari does not load my homepage.

    I have Yahoo saved as my homepage on Safari.  Unfortuantely Safari wil not default to Yahoo when I reopen it.  Safari will only load the last page I visited?  It was fine before I upgraded to Lion.  Any ideas?

  • Hyperlink creation

    I would like to create hyperlinks in a PDF file to link to Word, Excel, and PPT documents.  Is this possible? Thanks Cheri k

  • XML onLoad problem

    I'm calling an external xml file and loading it into Flash. I can only pull the varables out in the onLoad function. Here it is. var courseXML:XML = new XML(); courseXML.ignoreWhite = true; courseXML.load("presentSlidesOne.xml"); courseXML.onLoad = f