I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?
I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?
Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!
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You might have gotten a newer machine, which is surely faster performing on the hardware side if you run GeekBench, XBench and other tests for CPU, Graphics and UI responses.
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http://eshop.macsales.com/installvideos/
FYI I have a pokey 5,400 RPM drive, butI used the optimization techniques above and it's dam well snappy. I also run 10.6.8 on a Early 2011, which is the last machines that can run 10.6., so because the OS is less bloated I get more UI response.
Other factos I have, I have a 25 Mb/p download Internet speed and a 5Ghz WPA2(AES) ruoter with no leachers or other users. I use Firefox with the broadband tweaks which is even faster than Safari which is the fasest browser on Macs. My web pages lad in about 1-2 seconds onaverage.
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