I have just added Facebook app. When trying to register it in Settings it won't accept password - says cannot connect to server. Working fine otherwise
Having just joined Facebook, I have added the App to my iPhone and iPad mini but the iPad mini is coming up with an error message when trying to log it in Settings. Seems to be stuck in loop "cannot connect to server"
You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that will not work, you can try connecting to iTunes on your computer and see if the activation will complete. Sometimes when thes activation issues arise, you end up having to restore the device again, but first things first. Reboot and see what happens.
Similar Messages
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Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?
Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha -
I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures
Hello there, SamanthaYikwai.
The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help
Have you tried deleting the account and re-adding it on the phone?
What version of Exchange server are you running? -
I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".
Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
When trying to get email, says "cannot connect to server"
set up email at store, everything was fine. then clicked mail and says "cannot connect to server", yet I can use safari, etc. deleted and re-added the email account
that mean your email server is having problems or unavailable at the moment. Contact them.
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Hi im wondering if anyone can help me! When I try to receive my mail from my account a message pops up and says "cannot connect to server" I have tried things like deleting my account and adding it again, rebooting my Ipad, restoring my Ipad. it has all the latest update and still wont work Is there any one who can help me please?
I would try the router reset. That's sadly all I got.
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I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
IPhone 5 won't let me set up yahoo mail it just says cannot connect to server
I've just set up my mother in laws new iPhone 5 and everything was fine until I tried to set up yahoo mail, i just got a message saying cannot connect to server, any ideas how to fix?
Also has signal issues compared to 4s.
Thanks
Zoomer.When you set it up, under settings, Add Account but don't select "yahoo!" select "Other" instead and then set it up...
Incoming Server - imap.mail.yahoo.com
Outgoing Server - smtp.mail.yahoo.com
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
Username: full email address (example: [email protected])
Password: the password you login to Yahoo with. -
When I hit the e-mail icon on iPad air I always get "cannot connect to server".
However, in a couple of seconds the e-mails load up just fine. It seems as though the iPad is not waiting long enough for the server before giving the "cannot connect" message. Is there a fix for this?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems -
when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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Having just downloaded IOS7 on my iPad, I cannot now open I-cloud!!!! It keeps asking me to agree the new terms and conditions, when you go into Agee, it says..."cannot connect to server" I have tried to do this on two different wifi site and will not accept??? Can anyone help!
Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.
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