I have just brought my new mac book air home from the store and cannot get onto the internet even although correct password entered for wifi and signal strong and it says it is connected to network , all other devices are working in the house
Hi
I have just brought my mac book air home from apple store and it won't connect to internet although correct wifi password entered and all other devices are connecting ok and signal strengh strong and it says it is connected !
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
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Similar Messages
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i have just purchased a new macbook air and installed mavericks but havent recived iwork for free and i need it to do uni work on
in the store they said nce mavericks was installed this should come free with it how do i go about getting it as in app store it is still charging meApple - Up-to-Date Program for Pages, Numbers, and Keynote
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Suddenly my ipad is unable to connect to our wifi. It buffers all the time?
All other devices are working normally. Is this a fault wityh my ipad or have I inadvertantly altered some setting?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html -
Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
BrianWelcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
Have just purchased a new mac book pro, am now having issues syncing my apps to my new mac?
Have just purchased a new mac book pro, am now having issues syncing my apps to my new mac?
Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
I have just bought a new mac book, and I want to start from scratch by syncing the content of my iPhone, but each time I try it wants to delete everything on the iPhone and replace by what's on the new iTunes library, i.e. nothing! can I do the reverse, i.e. importing all my iphone's stuff on the new computer?
You need to copy some files and your iTunes folder to the new computer. Do you have a backup of your old computer (or still have the old computer?) Was the old computer a Mac or PC?
MacWorld - Move an iTunes library from a Windows PC to a Mac
Back up your iTunes library by copying to an external hard drive
iTunes- How to move your music to a new computer -
Just brought a new Mac Book Pro and wondered how to move my apps from the iPad to this?
Just brought a new Mac Book Pro and wondered how to move my apps from the iPad to this?
iPad apps will not run on a Mac.
iPads use the iOS operating system. Macs use the OS X operating system. Apps for one won't run on the other.
The most that you can do is store the content on your iPad in the content libraries of iTunes for Mac. You can play the music, movies, TV shows, and podcasts from the iPad using iTunes on the Mac. As well as, read iBooks from the iPad in iBooks for Mac.
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf -
Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?
Sorry, no.
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I have a mac book pro with an ! in the wifi bars, all other devices are connected to the net work, cannot connected to a hot spot, can this issue be fixed
You could try this:
Apple menu / System Preferences / Network.
Here select Wi-Fi on the left, and click the Assist me... button on the bottom, then click Assistant.
Follow the directions on the screen. -
lost ratings from itunes libarary following transfer to new mac book pro
[user]/Music/iTunes
You'll find the library files there.
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Music Library.xml
THOSE files contain your Library information, and the need to be moved to the same folder on the new Mac. -
I brought a Mac book Air this September. However I did not buy the apps pages, numbers and keynote. I was
Delighted to hear these apps are free - however when I tried to download them from the
App Store - I still find the buy button with the price.
So will these apps be freeHello there, Anilkr.
The following Marketing Page reviews the requirements for upgrading those Applications for free:
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
http://www.apple.com/creativity-apps/mac/up-to-date/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
My mac wont connect to the wifi network but all other devices are working fine! Please can you help
My Mac wont connect to my WiFi. It can see the network but has an "!" over the WiFi signal. My iPhone and Surface connect fine. My Mac was working fine yesterday. I've restarted the rooter, the Mac and still not luck. I've changed the WiFi channel, removed and re-added the WiFi network, but I still can't connect. Please can someone help.... thank you !
Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US -
I can't seam to get the migration to work between my g4 running 10.4 with all the upgrades including migration assistant 1.0.6 to talk to my new Pro.
The pro tells me to upgrade the g4's migration assistant and that has been done as much as I can find.Hi 'baltwo'
Thank you for your link, I already had been on this particular website this afternoon. they only discuss problems in the application and nothing about how the MS Office application installation does disturb Mac OS.
Or have I missed a special comment there?
In any case many thanks, trioloGo -
Worked fine last night, trying to update to IOS6 and Wi-Fi decides not to work anymore, I mean, there are no list of networks to even try to connect to a Wi-Fi. Tried the reset network, power on power off, the whole nine. Any other ideas???
Give this a whirl and see if this helps.
Forget the network on the device and turn wifi off.
Turn bluetooth off. (Not sure why, but seemed to help with others)
Turn on airplane mode and then off again.
Reconnect to you network and open up a browser to confirm connection.
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