I have just changed my computer as my old one died... but now cannot access my old itunes account so i have set up a new one with another email address. how can I sync my ipod to my new computer without wiping all my music ?

Question

I have just tried to sync my ipod to a new computer as my old one died but as I cannot remember my previous log in I created a new itunes account. I now want to sync but it says it will wipe my music off my ipod. Does anyone know how I can do this now ?

Answer 1

If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
https://iforgot.apple.com/
If that doesn' work or help, you'll need to contact iTunes support and have them walk you through the process of resetting the older account information.  Once you know the email and password again, you can authorize your new computer and transfer any purchases from this account back to iTunes.
For all non-iTunes purchased content, you'll need to the assistance of some sort of third party software that is not supported by Apple. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
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