I have just installed Family Tree Maker 2012. It recommends use of Firefox 3.6, but that doesn't seem to be available from the download page. Is there any way to get this version?

I currently use Chrome as my web browser and am not able to access the Ancestry.com website using it. Every attempt to sync my records fails and the manual suggests use of Internet Explorer or Firefox 3.6 However, the current download available is not 3.6 but appears to be Version 8...? (based on the first question on the Contact Us screen, which relates to having upgraded from 3.6)

You are welcome :)

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HT1386 After syncing my iphone I found that all of my notes were erased from the phone. Is there any way to retrieve the notes now that they have been erased?

After syncing my iphone I found that all of my notes were erased from the phone. Is there any way to retrieve the notes now that they have been erased? I had some very important notes that I have to be able to find. Anyone know how?

I think those contacts still in iphone database. So you can back up you iphone with itunes to get iphone database off your iphone. Then access the SQLite batabse.
http://support.apple.com/kb/HT1766
All data included with the backup is stored in a SQLite database format with the data within various folders not easily accessible.There are some 3rd party utilities that provide for extracting select data from an iPhone's backup and iphone database such as this one.
http://www.datarecoveryforiphone.com/

ITunes keeps removing music from my library! Is there any way to get this to stop?

For the last three years or so iTunes intermittently removes parts of my library. I'm so sick of dealing with this! I'm beginning to intensely dislike Apple. There doesn't seem to be any pattern to what it's removing and I don't think it's the same songs every time. Is there any way to remedy this from happening so often?

Have you not got a backup of your content on, for example, external drives ? If not then you could have a look to see if any of the utilities mentioned in this old post still exist and work : https://discussions.apple.com/message/11014893?messageID=11014893#11014893

I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

iOS: Unable to update or restore
Are you sure your friend didn't jailbreak it?
If so, save yourself a lot of time and trouble - throw it in the trash.

So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card.

HT4757 Will this software make my Canon Powershot A700 work with os x 10.8.2 and iPhoto 11 v. 9.4.1? Is there any way to get my camera compatible with this computer?

Will this software make my Canon Powershot A700 work with os x 10.8.2 and iPhoto 11 v. 9.4.1? Is there any way to get my camera compatible with this computer?

First Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If that doesn't help apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Is there any way to get this palette into photoshop CS6?

I'm curious as to why Photoshop CS6 can't have a simple effective palette choice like this one from Fireworks?
I'm an artist and this palette makes sense to me. The standard issue pallette in Photoshop is a mess compared to this.
Is there any way to get this palette into photoshop CS6?
Thanks!

If your talking about the Color Cubes from fireworks as shown in your screenshot, then yes.
Save the swatches out of fireworks as an Adobe Swatch Exchange File (ASE) and then you can load them into photoshop
in it's swatches panel like below.

HT1386 i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

No there's not. Otherwise that wouldn't be very secure, would it?

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

I used to be able to select an arbitrary "column" in MS Word, but since upgrading to OS 10.9.4 and MS Word for Mac 2001 v. 14.4.3, it doesn't work anymore. Is there any way to get this handy functionality back?

I used to be able to select an arbitrary "column" in MS Word, but since upgrading to OS 10.9.4 and MS Word for Mac 2001 v. 14.4.3, it doesn't work anymore. Is there any way to get this handy functionality back?

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

I have an iPod whose contents I want to transfer to a newer Ipod. At some stage I lost the music files from my library. Is there any way to get them back from the older iPod and put them onto the newer one again? I stupidly synced the wrong one.

I have an iPod whose contents I want to transfer to a newer Ipod. At some stage when I thought I was syncing correctly I wasn't so I lost the music files from my library. Is there any way to get them back from the older iPod and put them onto the newer one again?

Have you not got a backup of your content on, for example, external drives ? If not then you could have a look to see if any of the utilities mentioned in this old post still exist and work : https://discussions.apple.com/message/11014893?messageID=11014893#11014893

I took video in a format (AVCHD) 60i/60p and it does not download into iphoto. Any way to get this video into MP4 format?

I took video in the format (AVCHD) 60i/60p and it does not download into iphoto. Any way to get this video into MP4 format so it will download?

Do you have iPhoto 9.3 or later? Have a look at this support article:
Using AVCHD video with iPhoto '11

I Have a Ipod Classic that all my music is on. After my previous computer crashed I have not had any of my music able to be transfered to the new computer from the Ipod. Is there a way to do this

I Have a Ipod Classic that all my music is on.
After my previous computer crashed I have not had any of my music able to be transfered to the new computer from the Ipod.
Is there a way to do this?

Unfortunately, unless you have a backup and can restore the iTunes library to the new computer, you are stuck with the current state of the iPod. This is one of those things that makes doing backups so important.
Unless your music is all purchased from iTunes (not from your own CD's that you imported into iTunes and then downloaded to the iPod), you will be able to re-download all your iTunes store music back to the iPod when you install iTunes on the new computer. When you first attach the iPod to the new computer and new iTunes the first time it will tell you that this iPod is synced with another iTunes library and let you initialize the iPod (which will erase everything on the iPod - so don't do this unless you don't care about the stuff on the iPod now).
I've seen 3rd party apps in the past that will let you copy music/content from iPod to computer and bypass iTunes, but not sure if they still exist as this was several years ago.
good luck

My MacBook Pro is not recognizing my external hard drive. The hard drive is listed in disk utilities but an icon does not pop up and I cannot access the data. Is there any way to resolve this?

My MacBook Pro is not recognizing my external hard drive. The hard drive is listed in disk utilities but an icon does not pop up and I cannot access the data. Is there any way to resolve this?

WE know Disk Warrior is more reliable, hence more useful, and should be in any disk mechanics toolchest.
For the record, I don't know anything of the kind. I have yet to see evidence that Disk Warrior is useful at all.
What I do know is that you seem to take every opportunity you get to promote it in these forums. Do you work for Alsoft?
Let me be a little more explicit. My opinion is that Disk Warrior is a waste of money if one has backups. If a journaled HFS directory is so badly corrupted that it can't be repaired by Disk Utility, then the volume should be reformatted and restored from backup, which has the same effect as running DW, but is probably faster and doesn't cost $99.

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

maggielou wrote:
I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed. However, a few of the recent pictures have shown up on my phone.
IHow could I get these from my MacBook to my phone?
Thanks again.
When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups. You can't view the backups.
Look at the two links I provided.
You still didn't answer any of my two questions I asked.

I have just installed Family Tree Maker 2012. It recommends use of Firefox 3.6, but that doesn't seem to be available from the download page. Is there any way to get this version?

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