I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted & not working

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen

Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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I have Lightroom 5 downloaded from the creative cloud. Lens profiles are not working for raw files. Canon 50D with EFS 10-22, EF 100 f2.8L macro and other Canon lens. None showing in lens profiles

When I first downloaded Lightroom 5 from the Creative Cloud lens profiles were working OK
Now it does not seem to recognize my camera - Canon 50D and lens - various Canon EF and EFS - All were recognized previously

I don't use these features, since I don't have such a cam, but could it be that you may need to input settings for filmback and distance of the lens mount somewhere? If the program operated based on wrong assumprions, the best profile in the world would be wrong...
Mylenium

Accidentally deleted an app from my computer, but it shows as installed in creative cloud app so i can not reinstall it. Help!

Just downloaded the free trial of after effects on my macbook pro, accidentally deleted after effects from my applications. went back to my CC desktop app to re download it, but it won't let me because it says its already installed. Help! How do I get it back?

CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

I downloaded Photoshop CC and I can't get it to launch from the Creative Cloud APP and it's not showing up in my applications folder.

How do I launch this program??

Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.

Have just migrated from the world of PC's. and I had my set up so that when I typed a new sentence it started with a capital with out me pressing shift. also, i could set up words to self fill like ur would auto correct to your. can this be done with mac

Have just migrated from the world of PC's. and I had my mail text typing set up so that when I started a new sentence after a full stop it started with a capital with out me pressing shift. also, i could set up words to self fill like ur would auto correct to your. can this be done with mac

I don't know about the first letter cap but the spelling is simple. Edit - Spelling and Grammar - Select While Typing and Correct Spelling Automatically.
I'd also STRONGLY recommend that you bookmark and use:
Mac 101
Switch 101
Find Out How Video tutorials
List of Useful URLs for switchers
Welcome to the Light side.

I have just switched from windows and bought myself a new mac mini, only had it a few weeks and already getting message not enough free space. Help, surely cant be out of space already

I have just switched from windows and bought myself a new mac mini, only had it a few weeks and already getting message not enough free space. Help, surely cant be out of space already

It sounds unlikely of course. But from your question it's hard to tell what might have filled your HDD. Are you constantly on file sharing or has filled the drive with movies?
Best way to tell is to start checking what folders occupy space. "Get Info" for the HDD and its subfolders is a way to start checking where the data in question resides.
And as BGreg say, call Apple support is also a good way to begin with.

HT5569 i can connect to internet and e mail via wi fi , however not out with these. I have just moved from i phone 3 to 4s is it the settings?

i can connect to internet and e mail via wi fi , however not out with these. I have just moved from i phone 3 to 4s is it the settings?

Let me see if I understand correctly, you can access the Internet and email when on wifi, however when not on wifi, none of this works? Is this correct? If so, do you have a data plan with your carrier? Do you have cellular data turned on in Settings? When you look at your carrier in the upper left corner, do you see a signal, carrier name, and then 3G, 4G or LTE displayed? Have you contacted your carrier about this?

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check.

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

Just updated via the creative cloud app and now lightroom won't even load.

As the title states:
I've just updated via creative cloud app, ran lightroom from the standard shortcut on m desktop and got 5.7. Exited that and tried to run from the new shortcut. No load.
Thought it might be to do with still having 5.7 installed, so uninstalled that via creative cloud app and it still wouldn't load. Noticed that the creative cloud app still showed lightroom as being installed (5.7 had disappeared on first uninstall). Selected uninstall again and this time it went from the installed section of the app to being an option to install.
Installed new version and it won't load.
Could someone please advise how to resolve this as I would like to be able to access my files and the changes I made.
Thankyou in advance,
Matt

Moderator:
Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
I didn't see that before writing this post.

Does the Creative Cloud app on Mac have to launch at login to check for updates?

I don't really care to have the Creative Cloud app on my Mac running all the time. I don't use any of the features for it other than to update apps.
If I UNcheck "Launch at login"....will I still get notified of updates?
-Kevin

I certainly didn't have the Application Manager running all the time in CS6. Adobe must have had a background process checking for updates because in CS6 where there was an update, I would get the update icon in my menubar.
What I'm wondering now is.....does CC have a similar process that will notify me of updates? I don't want to have to manually launch the Creative Coud app just to check.
-Kevin

I've just purchased CC and can't download the creative cloud app? Help would be appreciated! :)

I can't download the Creative Cloud App?
After purchasing CC Complete, it says to click here to download the app and it just takes me to a white page with the four loading squares that just keep circling.
If necessary to know, I have a MacBook Pro and great internet connection.

Hi,
Here is the download page :
https://creative.adobe.com/products/creative-cloud?
If you still not have access to this page ,check and clean you hosts as explained in step 3:
Sign in, activation, or connection errors | CS5.5 and later
Regards,

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinsta

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinstall Illustrator CC?

Have you already used the Cleaner Tool?
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted & not working

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