I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

Hi William. This article should answer your question:  Do I qualify for a free upgrade?

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  • TS3623 I have been using apple TV for a 2+ years now an I just purchased several new TVshows that started in Sept 2013.  In the past shows I have not yet watched had a green dot by them, but now this does not exist and i forget which show i have already w

    I have been using apple tv for 2+ years and i just purchased several new shows that began in Sept 2013.  In the past, episodes I have not yet watched were marked with a green dot, but now that dot is not there. 

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • Windows not recognizing my time capsle - I just purchased a new computer that runs windows 8 and it doesn't want to recognize the time capsule as an external hard drive (ie doesn't show up under my compter).  I've downloaded airport utility...

    I just purchased a new computer that runs windows 8 and it doesn't want to recognize the time capsule as an external hard drive (ie doesn't show up under my compter).  I've downloaded and run airport utility, but it seems to have a hard time finding the time capsule...maybe one out of 10 times it will find it.
    What's more, when I look under network infrastructure under the control panel, it shows my Broadcom ADSL centurylink Router...so I'm wondering if my modem/router combo is overriding the router function on my timecapsule and the time capsule is not being used as a router...
    Any help much appreciated!

    In this case the TC should be in bridge mode.
    Win8 is still problematic. Try using ethernet instead of wireless. I think the drivers are poor still and it is well worth having a try via ethernet if you haven't already.
    Otherwise you will need to wait for apple to release bonjour for windows 8 and airport utility.. which is not out yet.
    Also make sure the windows is set to home, not work or public.. even turn off the firewall.
    Open windows explorer and type the TC ip address into the address bar.. (none of which is perhaps the same.. I gave away windows at vista.. shudder)
    \\TCIPadderss.

  • I purchased a new camera with an Adobe Photoshop Lightroom 5 disk.  I have a windows pc with windows 8.1.  I have downloaded and removed about 5 times.  It says installed correctly but every time i hit the icon the pc freezes and I have to reboot  HELP

    I purchased a new camera with an Adobe Photoshop Lightroom 5 disk.  I have a windows pc with windows 8.1.  I have downloaded and removed about 5 times.  It says installed correctly but every time i hit the icon the pc freezes and I have to reboot  HELP

    uninstall your lr 5.
    install lr 5.7.1 and use your serial number to activate.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

    I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

    To remove the book simply touch and hold the cover on the main page.  A little pop up will ask, remove?  Say yes.  The book content will de deleted.   The cover will remain on your main page with a little down arrow so that you can redownload it if you wan in the cloud view.  In the device view, it simply disappears.
    Note at the bottom of the page are a couple of switches, labeled cloun and device.  The device switch shows you books on your device.  The cloud page shows your whole catalog, and the down arrow allows you to bring down anything in your catalog to the device.

  • I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    If you have already installed the CC software before, you just repeat the same process for the new machine.
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud Help / Download, install, update, or uninstall apps
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Help / Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?

    Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?

    Sorry, no.

  • I just purchased a new Ipad2  Having trouble with activation. What do I do?

    I just purchased a new ipad2.  I'm unable to activate it.  What do I do?

    Not necessarily. It means that the device cannot connect to Apple's activation server.
    There is another user on the discussion site currently having the same problem. It is quite possible that the activation server is busy or down right now.
    Have you tried rebooting your router just to see if that helps or maybe disable your firewall and antivirus software and see if you can contact the server?

  • Just bought a new HP Lap Top with simple pass 2011 and the scan bar does not seem to be working

    For some reason the scan for the SimplePass 2011 already seems not to be working JUST bought it today??

    if you want my honest opinion send it back to where you got it and get it replaced.
    Try this hard reset
    pressing volume down + camera key + menu key and pressing power button)
    After that return it if no joy
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Hubby has iPad with purchased games. I just got a mini iPad. Using iCloud and wifi can I get his games onto mini?  Just purchased a new one and downloaded on both.

    hubby has an iPad with purchased games. I just got a mini and would like to have these same games without having to pay again. We just purchased a new game that downloaded to both. Can I get his existing games on my mini?  iCloud activated and wifi was used when we got new game.    

    Yes, you can get those games on your iPad Mini.
    Sign into the iTunes and App Store section of the Settings with the same Apple ID used to buy those games. Then go to the App Store and click "Updates" and then "Purchases" and you should see the games your hubby bought with his device.
    Hope that helps!

  • Just purchased a new PC. I transferred entire library to cloud, my itunes will open, I can see my library but will not play any music or download it to either my devices

    I just purchased a new PC. I transferred my entire LIbrary to the Cloud, when I redownloaded my music onto my new PC, the itunes will not play music.

    You need to download the music to your computer from icloud or copy it from your old computer or your backup copy of your old computer.
    Download past purchases - Support - Apple
    Not sure what you mean by "transferred my entire LIbrary to the Cloud"

  • I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

    I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet
                if possible because it is three times faster than wireless.
    This will install the version of OS X that originally came with your model if you have a model that supports Internet Recovery - 2010 models and later: Computers that can be upgraded to use OS X Internet Recovery.

  • TS3212 I just purchased a new iphone 4s and I am trying to load some music from my itues. I am getting a message that says not enough space. I checked my phone and it shows i have 5.1G available. do you know how to fix this problem?

    I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?

    Hey csumner1,
    Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/TS1503
    Resolution
    Try disconnecting and reconnecting your device, then syncing again to solve this issue.
    Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
    1. Turn off the music or photo sync option in iTunes for the device.
    2. Click Apply to sync the changes to the device.
    3. Turn the music and photo sync options for the device on again.
    4. Click Apply again to try to sync the device to iTunes.
              - If the 'Not enough free space' alert appears, continue to step 5.
    5. Turn off the automatic syncing functions for the iOS device. To do this:
              - Select the iOS device from the iTunes window and click the Summary tab.
              - Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
              - Click Apply to sync the changes to the device.
              - Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
    If the 'Not enough free space' alert appears, continue to step 6.
    6. Restore using iTunes.
    Thanks,
    Matt M.

  • I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

    I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

    1) authorize iTunes on the new machine for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.

  • I've just purchased a new 2014 15" MacBookPro to replace my much missed 17" MBP. I got the works: OS 10.9.4, 2.8GHz Intel i7, 16GB memory and a 1 TB SSD, but despite the expense, I still don't have a computer that works...  The problem is that every

    I've just purchased a new 2014 15" MacBookPro to replace my much missed 17" MBP. I got the works: OS 10.9.4, 2.8GHz Intel i7, 16GB memory and a 1 TB SSD, but despite the expense, I still don't have a computer that works...
    The problem is that every time I try to open any program from Office 2011, I immediately get the following window, for example for Word: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." This happens each and every time I try to open Word or other Office 2011 component.
    Thinking it might be a licensing issue, I purchased and downloaded a new copy of Office 2011 from Amazon and installed it on my new MBP. Same issue once again.
    I tried to remove all copies of Office 2011 from the MBP, but the instructions provided by Microsoft required about three page and seventeen steps and the page was somehow corrupted and would not print in its entirety, nor would it e-mail as anything other than a link to the corrupted page. Not trusting my memory, I decided not to try this without adult supervision.
    I used Disk Utility to repair Disk Permissions, as described on an existing thread regarding the same problem, but to no avail.
    I removed and later replaced the "Microsoft User Data" folder from the Documents folder, but that was no help.
    I have copied the short version of the "Microsoft Error Reporting log version: 2.0," below, for those of you with a deeper knowledge of the internal workings, or non-workings of things Mac when crossed with things MS.
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2014-08-28 03:31:31 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.4.3.140616
    Crashed Module Name: CoreFoundation
    Crashed Module Version: 855.17
    Crashed Module Offset: 0x00018442
    Blame Module Name: MicrosoftOleo
    Blame Module Version: 14.4.3.140616
    Blame Module Offset: 0x000017f3
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Surely others have encountered and solved this same problem, and I'm hoping they can help me do the same. I don't know if this is a known issue or simply a matter of my having bumbled naively through a process far more complex than I was led to believe.

    http://www.microsoft.com/mac/support
    http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

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