I have just recently bought a MacBook Air. I am looking for an email which I put into a folder on my Mac Pro. The smart folders have come across to the Air, but not the 'On my Mac' folders. Are they lost?

Are you sure that the "On My Mac" folders weren't empty? If all your mail accounts are IMAP, they may have been.

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HT4061 I have just recently bought an iphone 4s and the techs could transfer my contacts from my samsung galaxy mini but not my photos or my music.How do I do this?

I have just recently bought an iphone 4s and the tchs in the shop transferred all my contacts from my Samsung galaxy mini to my iphone for me bought they could not transfer my photos or my small amount of music.How do I do this?
Given that I am a complete novice,some straight forward and simple advice would be helpful folks.

Get the Samsung Kies application to transfer it onto your computer, and then use iTunes to add it to your iPhone.

Every time I start Safari, uTube audio I was on last comes in loud and clear, but not the video. How can I stop this annoying overlap of sound? Thanks

Everytime I start Safari, uTube audio I was on lat time comes in loud and clear, but not the video. How do I stop the annoying overlap of sound? Thanks.

Try troubleshooting the Flash plug in...
Troubleshoot Flash Player | Mac OS

Since I upgraded to IOS7 when I synch my photos on my iphone and ipad they all come across in one album and not the separate albums I have them in on my laptop. Has this happened to anybody else??

Since I upgraded to IOS7 when I synch my photos on my iphone and ipad they all come across in one album and not the separate albums I have them in on my laptop. Has this happened to anybody else??

Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using your ID.

I have recently bought a macbook and am using outlook 2011 as email. i am getting an error message 4.7.0 not allowed when sending emails how do I fix?

i have a macbook and am using outlook 2011 as email. receiving okay. sending okay sometimes. am now getting error message 4.7.0 not allowed when sending. what is the cause? how do I fix please?

I have discovered that the emails have in fact been sent but much later, maybe it's a network problem with the people i am sending it to. so i checked my sent items and they are there, but at the time the email doesn't go straight into the sent box or drafts so i'm assuming it's disappeared and type it again. i'll keep going with it, until someone can give me a possible solution or explanation as to what is happening.

I have just recently bought a 13" mac book pro and my dearest wife would like an ipad2 would excel be compatible across the iPad 2 and the MBP?

Hello people,
Need a little help here, I recently purchased my first ever MacBook Pro and my dearest wife is looking at using an iPad 2 to do some excel spreadsheets for her new cake enterprise.
The question i have is can excel for Mac be transferred over to and from these two devices.
Thanks in anticipation
Russ

There are several iPad apps that can read and write Excel files or Excel-compatible files. Numbers is one, and I use it on both my MBP and my iPad, though not heavily on either. I also use Excel on the Mac, and because I'm used to it, I prefer it to Numbers, which works a bit differently.
I would be leery of buying an iPad to use as a substitute for a computer. Typing on it is very inefficient unless you use an external keyboard, and no Mac or Windows software runs on it -- only iOS software. You must use a computer to move files onto and off it, organizing them on it is difficult, and if you don't have a network printer you can't print from it. I dearly love my iPad 2, but it's an adjunct to my heavily-used MBP, not a substitute for one.

I just recently bought a macbook pro. I got an email from apple to update to OSX Lion but I accidentally deleted it. Is there anyway that email can be resent so I don't have to purchase OSX Lion?

I recently purchased a MacBook Pro. After setting up my new laptop, I got an email from Apple about upgrading to OSX Lion. I wasn't sure what the email was so I accidentally deleted it. Afterwards, I was informed that I need this upgrade and I have no way of retrieving this email. Is there anyway another email can be sent out to me so I don't have to purchase OSX Lion through the App Store?

Visit http://www.apple.com/macosx/uptodate and follow the appropriate links. You will be asked what your serial number is and where you purchased your computer but you will get lion free of charge.

Hi, I have the Adobe Creative Suite 5.5 student teacher edition. I have just recently purchased a MacBook Pro and need to switch the platform as it's currently for windows can anyone guide me on how to this please ??

can somebody help me as I need this software for uni and as a student cannot afford to purchase a new one !

You should have invested in another Windows machine if your intention was to continue to use CS5.5. Platform swaps are only supported for the most recent release which is currently CS6. You can confirm this by reviewing the policy thru the following link:
Order product | Platform, language swap

TS1702 When I backed up my ipad because I thought I had a problem with it in which I didnt, I went to restore my ipad and now some of my app that I had purchased are not there, the free version is on my Ipad and Icloud but not the purchased version?

I thought I had a problem with my Ipad in which I didnt, so I backed up my Ipad and restored it, but now Some of my apps that I have purchased are not available only the free version, not the purchased version. I would have to purchase again and it is not backed up into my Icloud either ?

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

I have just got a mini ipad and I am looking for best deal on a pay as you go basis, ideally useage up to 90 days

I have just purchased a mini ipad and am looking for a pay as you go connection, not a contract and would like something for up to 90 days. Can anyone advise me which is the best deal. I live in Falmouth Cornwall UK and some services are limited. I can get Three where I am and it seems I can get 3 Gbs for about £20 which lasts 90 days and I think I can get O2 for 90days, that is 5 Gbs for I think about £30. - though it seems that the coverage may not be great. Can anyone suggest any better deals or have any ideas please

The Everything Packs only include UK calls, text & data. So if you have no credit you won't be able to use it abroad. Once you top up you will be able to call & text from abroad, but no data for which you will need a Euro add-on.

Have just reinstalled PE12. Trying to access Editor - asks for ADOBE ID which I enter but program does not load.

Had problems with having the serial number acknowledged by the Photoshop Elements 12 (Organiser worked fine but Editor wouldn't open).
Chat support suggested I delete and reinstall program from an Adobe website download link. Have done that and now have slightly different problem.
Organiser still works fine but Editor asks for ADOBE ID which I enter but editor program does not load.
ADOBE website clearly confirms the product is registered against my ID.
Chat support now saying that they no longer provide support for PE12 Editor - only 13!
This is in direct conflict with the support advertised in the product's "Getting Started" brochure.
Only purchased PE 12 a couple of months ago (just prior to PE13 release) - find that this is pretty poor service.

Sandeep,
Thank you for your advice, but this is way too involved for me. Please forgive me, but I do not feel comfortable doing this on my own. I really need a live chat or phone help!
I just uninstalled PSE 12 through control panel and yet in Windows Explorer I see it listed under the Program Files (x86)/Adobe. Photoshop Elements 8.0 is also in that directory. I have been trying to uninstall PSE 8 but keep getting error 1316. To further complicate the situation when I tried to reinstall PSE 12 yesterday I got a message that I needed to create a new folder. So I have Program Files (x86)/Elements 12 Organizer now even though I just uninstalled PSE 12.
I am so confused and frustrated! I have wasted 3 days trying to resolve this. PSE 12 was working great until a few days ago. I do have a backup of my catalog on an external hard drive. I just need to talk to someone on the phone or a live chat.

I just recently bought my macbook pro 13 inch with still a 1 year battery warranty. When I don't even use my laptop, it drains my battery 30%. Would apple change my battery for free if i have a 1 year warranty on it?

Do you think i should go to an Apple store to change my battery or go to the store where i bought it?

Your battery would slowly drain during any period of disuse even if it were removed from the computer and nothing were connected to it at all. A fundamental property of every battery is that whenever it isn't being charged, it's draining. If your compputer is shut down entirely, expect the battery to lose 0.5-1% per 24 hours without AC power connected. When it's sleeping, it will lose closer to 1% per hour. In either situation, leaving the AC adapter plugged in will prevent the battery from draining more than 5-7% in total before it starts to charge back up again.

HT201272 i had a problem with my computer and had to put a new hard drive in it. i was able to redownload all purchased songs and movies but not the audio books, any ideas?

My computer's hard drive went, so i replaced it and installed windows 7, i down loaded itunes and all purchases where there to download except my audio books. Any Ideas?

The difference is that the providers of the audiobooks have not granted a license to Apple to allow redownloading. Unless and until they do, Apple cannot provide that feature.
Regards.

I need to get one of the backup copy that makes mi iphone trough icloud, but not the last one, i need the one before

accidentaly I erase one contact from my adressbook and i need it, but i think that it is in the backup copy before the last one that i have in my icloud, where can i find that copy, or everytime my phone makes a copy, erase the other one before?

Backup copies are a funny thing. Some users see only one backup when trying to do a restore, others find several versions. There's been no explanation as to why this happens. I, for one, only see one backup (obviously the most recent one).

I had to do a master restore on my computer but I cannot find any bookmarks. Are they lost forever?

I had to do a master restore on my computer (because of a problem with Firefox 4). After the restore I downloaded Firefox and the Firefox Sync App again. I thought I would find my bookmarks. However, I cannot find any of the bookmarks I had, nor were the tabs restored. I also downloaded the app Foxfire app to my iPhone (same day). Yet after I signed in, I was able to see the tabs I had before the master restore, but again - none of the bookmarks. I don't know how (if) I can recover them... Please Help?!

If the photos were not backed up with a recent backup, there is NO way to retrieve them.

I have just recently bought a MacBook Air. I am looking for an email which I put into a folder on my Mac Pro. The smart folders have come across to the Air, but not the 'On my Mac' folders. Are they lost?

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