I have just updated my iPhones 5s with and my phone will not turn on one now please help
I have just updated my iPhones 5s with las test update ios 7.0.5 and my phone will not turn on one now please help
Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
if that doesnt work you may need to do a restore
http://support.apple.com/kb/ht1808
Similar Messages
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I can not swipe and when i go into general i can not page down to refresh. I have to tap once the tap twice to open up any apps on my phone or the make calls.
Help me pleaseTap the Home button three times to disengage VoiceOver.
Turn it Off at Settings > General > Accessibility > VoiceOver -
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
I just updated my iphone4 and it will not turn back on. It says i have to restore it, but im afraid to do that because im afraid i will lose all of my pictures i have almost 2000. :*( please help. what do i do?
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
someone please help me
What is currently showing on the screen?
Have you tried a reset by pressing and holding the Home and Sleep/Wake buttons?
In the future, it might be best to leave other peoples devices alone. -
Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???
Did you buy this iPhone new from an authorized seller?
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I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
Thanks jonmac22Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I downloaded the ios7 update and my phone will not turn on
I downloaded the ios7 update and my phone will not turn on
1. Charge with AC adaptor for at least 30 minutes
2. Reset the phone (no data loss): press both the homeand power buttons for at least 10 seconds, releasing when the Apple logo appears. -
Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
Please help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have tried several times to install the updates to my iphone 4 with verizon but has been unsuccessful.
What happened when you tried?
Error message?
What did it say? -
I have just updated my iphone to ios6 and now my music will not update?
I have only heard bad things about the ios6 update, hence why i have been postponing up dating it.
so i finally do update it and now this?!
When i re sync the music it will not update at all :/
if any one knows how to help it would be muchly appreciatedSee if this helps
http://support.apple.com/kb/TS1559
if not, it is a hardware failure. Contact Genius bar for evaluation and possible replacement. -
i wanted to reset my iphone 4 from the phone settings and everything started okay until i realised it was not working at all now my phone is tuck with the apple logo and won't start can not connect to the itunes store as well what to do please help
Place your iPhone into recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808 -
Can someone please help me with retoring my iphone 3gs. Error 3194 is constantly popping up. My phone is stuck on a screen with an itunes logo and an apple cord
Make an appointment at an Apple store if there is one nearby.
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I have downloaded pictures from my computer to my iphone. They were saved on my phone it 2 folders. One was saved pics and the other was was pictures. I have tried to edit to delete the duplicates but neither folder give me the option to delete them. The only options I have are share and add to. How can I remove the pics?
You remove them by using itunes on your computer with your phone attached. Click on the photo tab and uncheck the folders your previousy synced and then sync again
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