I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?
I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?
I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan
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got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords -
2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?
You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices. -
I keep getting invalid signature when I try to downloand itunes 11.1. I have tried to just do a download and i have tried to change internet options to accept downloads without valid signature. but it still does not work. anyone have suggestions?
I just tested it (on 10.6.8) and it worked perfectly well, so it may be something on your computer. You could try creating a new user account on your Mac and using that to try downloading. You can then install on that account and it will be available on your normal one.
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if I don't have apple tv how can I watch the movies on my tv because my computer is in a different room from the tv?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!
It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon. -
Question: I think I made mistakes using several different id apple. How can I cancel all of them except the one I would like to maintain ?
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
I purchased my macbook air and pre-installed software under my work apple id number. i have been unable to update software on this computer with my home apple id. how can i switch to my work id so that i can install upgrades to original software?
ThanksYou can only update software using the same Apple ID it was purchased from.
And just so you are aware, Apple ID accounts cannot be merged > Frequently asked questions about Apple ID -
My daughter gave me her old MacBook Pro; How can I change the computer name and users account to mine; I have alraedy an Apple ID
Here are the steps to follow when giving away or selling a Mac.
http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US -
Help there are over £200 of purchases in my itunes library tha I have not purchased I can not see how to contact itunes to report the problem.
What can I do?Check your cc statement with your purchase history. Make sure that you have talked to the people in your household if they had access on your account. This is to avoid banning your cc from being used in the store.
Contact support and provide the dates, amounts of the purchases. If it's visible in your purchase history, take note of the order numbers.
http://www.apple.com/support/itunes/store/ -
I have an iPhone 5s and an iPad 2 both using the same Apple ID sometime I'd like to FaceTime the iPad from the iPhone to talk to my wife while at work how can I get it to do this it always says unavailable.
Naw I figure it out without all that had to go into the FaceTime settings and only use the phone number on the iphone and only use the Apple ID on the iPad works great now no need for two Apple ID or any signing in and out.
Thanks for your help though -
I have only 66 cents left in my apple ID, how can I remove the balance?
0.66$
If you are trying to clear the balance so you can change the country of your iTunes Store account, enter in a credit card from your original country temporarily, if you can, so you can buy something that costs more than the balance remaining on your account and thereby use up all the remaining credit. If you cannot or do not wish to put in a credit card, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They can probably clear your remaining balance for you.
Regards. -
When using just Apple TV, how can I change the Genre of a movie?
It's using iCloud and some of the movie genre's make no sense. For example, Elvira: Mistress of the Dark is listed as Horror, but Elvira's Haunted Hills is showing as Comedy.
I do realize that Elvira Movies are generally listed as Comedy/Horror on IMDB, and that's fine. However I'd prefer to have these movies listed together properly when looking at movies by Genre.
Additionally, The Lost Boys is listed as a Comedy where as it really should be a horror film. It's humor is secondary after all.
Is there a way for me to change, individually, my movies genre? I don't care if it affects anyone else or not, it just doesn't help me to have them so disjointed. This is only using Apple TV and the movies that stream directly from iTunes central database, not anything located on my personal devices (I can change those just fine locally and they will show up correctly if I just look at it via a computer connection.I had the same bug in songs. It was directly related to tracks purchased in the iTunes store, they wouldn't allow any changes, it was all grayed out.
Here's how I got around it. When I selected more than one item and any other item was not from the iTunes store it would allow me to Get Info and change everything with no problems.
My suggestion is that if you need to, add in a movie from your hard drive (anything at all, it will be a dummy placeholder) that you can you use to select along with the one you need to change. Use command click to select non-contiguous files (even works in different genres), then get info (or command i) and then change your info. You can keep using the same dummy file for as long as you need to to fix the files with incorrect info, then delete it when done. -
I just updated my iPhone. it prompted me to create an apple id. not being sure i did create a new one. after my phone updated i realized what i did. how can i delete my new apple id and use my old one so i can get my apps? thanks
Go to 'Settings' and 'Store' and then click on the 'Apple ID' and sign out and back in with your correct one.
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I have more than one Apple ID.How can I change the ID on my iMac and other devices?
I am currently working with an iMac with OS X Version 10.9.5, a third generation i Pad with OS 8 and a 5S iPhone with OS 8. Until I upgraded, my iCloud account synched my calendars, contacts, and messages. Now they are not synching. I have acquired several Apple IDs over the years. Currently one works well with my iPad and iPhone, but not my iMac. However I cannot find a way to change the iCloud setting in my iMac.
On your iMac, go to System Preferences, iCloud. Click Sign Out, then sign in with whichever account you want to sync with.
Matt -
I just want to unlink that computer totally from my account because I don't know if that person that bought is able to see my imessages, facetime, etc... I'll appreciate a lot a little bit of help with this... thanks
Best is to erase the device remotely
iCloud: Erase your device
Otherwise all you can do is change the password for account.
Next time do this
What to do before selling or giving away your Mac
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