I have just uploaded my holiday pictures and videos to ipad and can't view the videos, I get sound and no picture. Can anybody help?
having trouble viewing imported videos on ipad
Hi Andy,
Welcome to Apple Support Communities.
How were the videos created? If the videos are in a format that isn't listed below, they may need to be transcoded or exported the from the application they were created with again, just in a another format.
You can find more information about the supported video formats here:
iPad (3rd generation) - Technical Specifications
http://support.apple.com/kb/SP647
Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
This article provides sample files that can be played with the iPad, which you can test with.
Verifying iTunes video conversion and video syncing using sample QuickTime files
http://support.apple.com/kb/HT1211
I hope this helps.
-Jason
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Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
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