I have just uploaded the new software and a strange app has appeared on my home screen ( a grey target, panorama thing without the man) there is no title under it and I can't seem to delete it. What is it? Do I need it? How do I delete it?

Thanks for responding so quickly!I also tried that and it still didnt' work.I tried to take pictures while using the flash.I think my only option at this point is to go to Apple........

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HT1329 I have just uploaded a new operating system (windows 8.1) on to my computer but seem to have lost my itunes library. Can this be restored? Can I plug in my ipod and syncronise so that my ipod library transfers to my computer Itunes account?

I have just uploaded a new operating system (windows 8.1) on to my computer but seem to have lost my itunes library. Can this be restored? Can I plug in my ipod and syncronise so that my ipod library transfers to my computer Itunes account?

Have you failed to maintain a backup copy?
You should never update without making sure your backup copy of your computer is up to date.
You can transfer itunes purchases from an ipod to computer: File>Devices>Transfer Purchases

HT3669 i have just downloaded my new software for my epson xp 605. installed pkg , can't find my software in my applications , i am looking for my epson scan

Yes I have just downloaded my epson XP605 new software from apple , i have installed it , but i cant find it in my applications , ? also cant find my epson scan? any help please.

Apple only distributes the printer drivers. If you want the tools that go along with your printer/scanner, you need to download them from Epson.
The utilities (ink levels and such) are usually stored in /Library/Printers/EPSON.
You should be able to scan with Image Capture, but it is very basic (but sufficient for everything I do). Although I imagine it has gotten better over the years, I always hated the bundled software. I stopped installing that stuff years ago and just use the built-in tools, where possible.

When downloading the new software none of my apps or music went back onto my phone how do i get it back onto my phone?

last night when i downloaded the new ios5 software for my ipone 3gs. when it was syncing after the software was done downloading, there was a error, and my apps or music were not transfered back onto my phone. how do i get that stuff back on my phone without having anything deleted.

If you are not showing any of your purchased music under that tab you were probably signed in on a different Apple ID account on the computer you synced with (is the the computer you normally sync with) and it has changed the User ID on your phone. Go to Settings > Store, log out whatever account it shows then log back in with your account.
Are you located in the US?
Message was edited by: deggie

TS1702 Updated the ipad to the latest software but now my apps are "waiting" to download? They are greyed out and under the app it says "waiting" how do i get them to load? Thanks

Updated to the latest ipad software yesterday now my apps are greyed out and under the ap is the word "waiting" they are not loading Help what can I do to get them to load?

I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!

Just uploaded my new software and my texts won't send. How do I fix this?

Why won't my texts send after uploading latest software? How do I fix this?

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
If the issue persists, try Settings > General > Reset > Reset Network Settings.

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

I have recently installed the new software on my iphone 4s - Error code 1600

Please does anybody know....
I have just installed the new software update on my iphone 4s soon after it my phone kept turning itself off then it wouldnt come on at all so i connected it to my mac it said my iphone was in recovery mode so needed to install new software.... i waited for 10 mins roughley then at the very end it said cannot install update then it came up with - unknown error code 1600.
Does anyone know if i can fix this from home or do i need to take it into the shop?
Many thanks.

You can use the iPhone version of YouTube or Jasmine
http://itunes.apple.com/sg/app/youtube/id544007664?mt=8
https://itunes.apple.com/sg/app/jasmine-youtube-client/id554937050?mt=8

After being hassled just about to death, I downloaded the new Firefox for Macs (3.6.13). Now I cannot download anything. Not a thing.

After being hassled just about to death, I downloaded the new Firefox for Macs (3.6.13). Now I cannot download anything. Not a thing. The help files suggested resetting the download folder (didn't work), clearing the download menu (didn't work as there was nothing to clear)

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I just uploaded the new software and some of the heading on the phone have switch over to French i want them back in englisg=h

Uploaded the new software and some heading switch to french how do I swutch back to english, my setting is in English?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

HT1222 I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (messages, Facebook, ext..) it glitches and won't load. Any advice?

I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (ie..messages, Facebook, ect..) it glitches and won't load. The blue loading bar will just jump back and forth and the page will not load properly if at all....

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

I uploaded the new software this week and no longer can view google in landscape mode

I uploaded the new software this week to my ipad2 and now my google does not go into landscape mode when I put the ipad on my keyboard

To be honest, I can't tell you specifically why Google won't work in landscape mode - but I have some good suggestions.
1. Delete your Google App, and redownload it - and make sure you've chosen the version for iPad. This fixes the problem for most users.
2. Use an alternate app, like Safari (which has loads more features) or Chrome, both for iPad. And the search results are exactly alike.

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

There is nothing to do, unless you buy a new computer.
Mac OS 10.5.8 or later is required.

Now that I have downloaded the new software, the contact name disappears and just the number shows up on my text.

Now that I have downloaded the new software for my iphone, the contact name of the person who is texting me disappears and only the phone number is there. This only happens if the person texting is using an iphone.
Any solutions?

You just need to restore your phone and if you can then you must get an iphone 5s. Its the best iphone ever. I advise you stay away from droids if you have used an apple device. Well like many people you can also keep two phones one apple and one droid.

I have just uploaded the new software and a strange app has appeared on my home screen ( a grey target, panorama thing without the man) there is no title under it and I can't seem to delete it. What is it? Do I need it? How do I delete it?

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