I have loaded the latest update of Firefox 3 times, restarted my computer 3 times and when I open the browser it still says I have an outdated version!!

There is not much more detail I can give! I have tried unsuccessfully 3 times to download firefox 5.01 for mac os. I appears that I have downloaded it and then when I go into the firefox browser - it still says I don't have the most updated version. It is very frustrating!

Hello Karl, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
also you can try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and check firefox again.
(If works in Windows Safe mode then you have a problem with other software, like security software or maybe a system driver, that is running on your computer).
thank you

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