I have lost my contacts and pictures in restoring my phone, i have lost my contacts and pictures in restoring my phone
i have lost my contacts and pictures in restoring my phone,
first i take back up of my Iphone 5 but when i restore my phone for 7.1 and then i restore the back up so i lost my contacts and pictures and videos.
as my phone not restore from back up i continue it in new iphone setting.
- Restore from backup if you have a backup. For how see the restore topic of:
iOS: How to back up
- Redownload iTunes purchases by:
Downloading past purchases from th
- For Contacts, Calendar sync with the Contacts and Calendar apps you synced with before.
- If you used PhotoStream you may be able to get some of your photos from your stream
iCloud: Photo Stream FAQ
Similar Messages
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I have an iPhone 4s iOs 5.1.1,( I know I need an update!) I want to update it to iOs 7, if I've backed up to iCloud will my contacts, pictures and text messages be saved and able to be restored if lost? I recently backed up to the iCloud as recently as this morning at 2AM.
OCD with good reason
With a second backup, as you now have, you are well protected. The update makes a backup to use for restoring after the install but with another you should be in great shape.
Just take you time and be patient, these can take a while to complete depending on server load, connection speed, etc. -
I lost photos in my iphone after i updated it by wireless also i don't have back up in itunes so please what i have to do to restore the pictures and note the contacts and app still available.
What computer do you have?
What operating system is it running?
Allan -
Is Apple even close to a fix for the fix of the IOS 8.0.2. i have lost all my pictures, contacts and more particulary my ability to access wi-fi. I have switched to a Droid and not sure I would ever go back to an iPhone again.
I had the same issue until I updated my apps through iTunes. I had over 100 updates, but none of them showed on my iPod. After they updated everything started syncing like it is supposed. Go to the apps library and check for updates. After everything syncs leave your iPhone/ipod/ipad connected if the spinning arrows at the top is still spinning. It means that things are still being added. If you go to settings > general > about, you will see it loading songs, videos, photos, etc. If you back out of "about" and then go back to it you will see the numbers for each one change.
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I made a mistake and saved my spouse's contacts and pictures from her phone onto mine. I have lost all my contacts and prior settings. Is there anyway to restore my lost contacts and settings?
I made a mistake and saved my spouse's contacts and pictures from her phone onto mine. I have lost all my contacts and prior settings. Is there anyway to restore my lost contacts and settings?
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My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?
Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?
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I have not updated my iPhone 3G since 2010 as I do not have a computer and have to use my daughters pc. She plugged in my phone to update through iTunes (which took all night) and in the morning it was completed. We backedup to the icloud but now mu pictures and contacts are missing. We cannot locate my contacts on icloud or on the phone.
How do I locate my missing contacts and put them back ON MY PHONE. I had over 150 contacts with information like phone numbers, birthdays, and anniversaries.
Do I need to restore the phone? Are they on the cloud?????Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
My friend updated her iphone 4g with the iOS6 and lost all of her photos, contacts, messages, and music. She doesn't believe she had the icloud set up because after they restored her phone they asked for a new apple-id. Any suggestions on how to get all of her stuff back, she has a newborn and all of her pictures of him are gone!
I tried that but I still got the message "Unable to verify account information." I saved it anyway and when I go to the Exchange email account it says "Cannot Get Mail" "The connection to the server failed." We are running Microsoft Exchange 2010 and I was always able to sync my calendar and email before I upgraded to IOS 6.
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I was attempting to restore music to my new IPhone. The music was once on an Ipod that I had. I selected backup restore thinking I would get the music. I lost all my contacts, music, pictures, text messages, and everything. What can I do to get back the items lost. Please help???
Restore an iPhone backup.
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After setting up iCloud, many of my Contacts have lost their picture images on my iPad and iPhone.
Any advice on restoring my Contact pictures? Thanks.
This happened to me, after talking with Apple, they said they are aware of the issue and are working to fix the issue by the end of the month (November 2011).
The issue I have is the contact pictures for my iCloud contacts all vanish (the contact remains). They disapear all at once, randomly, but I've noticed it usually happens after I add a new contact via the iPhone.
The contact pictures are still present on the contacts when I view them on iCloud.com
To workaround, turn off Contact Sync under iCloud settings. It'll ask if you want to delete the iCloud contacts from your device, agree (don't worry, your contacts are still in iCloud, just not your phone).
Then turn contact sync back on again, and the device will redownload all your contacts, with the pictures intact.
So far I've done had to do this a couple of times.
I much prefer using iCloud for contacts because the contact pictures are full screen, where as contact pictures sync with Exchange get reduced to tiny thumbnails. -
I was migrating from a 3gs to the 4s. Big mistake. Have lost contacts and access to music and apps.
I was migrating from a 3gs to the 4s. Having never upgraded the IOS before, I thought that I should do that before handed the phone down to my daughter to replace her broken 3g. Big mistake. Even using Google sync for my contacts, following instruction from the Google webpage (ambiguous: cancel or not when error message is displayed?) the contacts did not sync to gmail. iTunes says it will sync contacts, but doesn't from the phone, only from the few that were in my old Gmail account. The iCloud set up asks for email and a new password- not specifying that you should use your old email and password for your old iTunes account or your phone will be instantly locked out of those apps and tunes stored there. The web info says you can't merge accounts or passwords, so, I bet I have to cancel the new set up and start over with the old password if it will even let me. I've spent 8 hrs reading, syncing, et c., on this! It will be a long time before I casually buy a new phone from them! I wonder how much time it will take to switch from the 3GS to the 4S? I now have a 3GS without contacts, no way to get the data from those files back, and can't get the apps to it or the 4S until Apple support helps fix the double identity problem.
Considering that I had verbal instructions from the Apple store prior to the IOS upgrade, reviewed all the details on line, I think this process is woefully lacking in clarity and transparency. The local ATT branch offered nothing except backing up to avoid loss of contacts if both phones were taken to the store, but not any help with the IOS or iTunes content. Cable internet for the 3GS backup and IOS 5 upgrade seemed to take about 2 hours. At least calender, notes, etc. were done correctly and 2500 picture and videos were not removed.After the last post,I went to the local ATT for some feedback. The manager there, Stephen, was helpful and spent a long time, even after i had gotten the abbreviated list of contacts I had constructed from the 3GS to the 4S by an iTunes sync with the correct options selected. This however, would not sync notes. I took screen pix of my many stock symbols for future reference, and got them to transfer with Bump (as photos, in case I want to refresh my memory on some of the symbols added previously). I emailed myself copies of 28 notes i did not want to lose, because the iCloud back up would not initially work. After what seemed like years, I finally was able to get it working, following repeated refusal to Merge because of "not enough space available" @5GB even though everything was turned off except contacts and calendar.
My old phone is finally backed up to the cloud after I turned off location service on new phone, and a bunch of apps and photo data showed up for the first time, as icons to be turned off on the old phone in the Manage Storage window. It said it was going to back up 8 GB of photos when the photo backup had been turned off on the prior screen. (The screws are loose, and the worm has turned on this software at Apple.)
Backup for notes, a few contacts, and calendar, over high speed wifi, took 25 minutes to complete without photos.
I have never seen anything this troublesome in the Apple OS!
You will need to set your own Apple ID and a .me email ID if you want to use the cloud. My recommendation and that of the store manager for the first time is don't back up any photos, let it erase the photo stream if it wants to. The camera roll should be ok.
Backing up to the iCloud removed all my stocks from the old phone! It wasn't supposed to. Be sure to select leave data on phone at every opportunity- even so, there they went. It did not remove contacts or calendar when backing up, though the IOS 5 upgrade had lost my years of contacts since I had not specified that they should be saved when I hit the simple sync in iTunes the first time and since Googlesync failed to connect properly for me over wifi as noted above.
All in all it appears nothing is going to clone your phone or preserve all the data through a IOS 4.x to 5 migration, though I did not do it right the first time with iTunes, and complicated matters by starting with a new ID instead of my old iTunes account and password, living in a small town, away from any Apple store, though if you can't be there at an Apple store with both phones in hand, they probably can't help much unless they walk you through each option in iTunes and you are very attentive. The store genius I saw did not do this, though I had yet to order the phone at that point.
Good Luck!
Message was edited by: richardfromel dorado -
my pc crashed and i lost all my pictures and music that was stored on the pc. now i have a new pc and when i log into itunes all my music and photos are not available. I guess i dont understand the pupose of itunes and its worth. I thought it backed up all my photos and music, but apparently not. So what do I use so that when i lose data on my pc i can retrieve it again at a later date or after a crash?/
Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync. -
I had contacts and pictures on my new iphone 4 from my old android. I went to sync my music and itunes account and it asked if I wanted to restore. I thought that it meant the music so i said yes. I lost all of my contacts and pictures and it set everything up from the old iphone/apple id that i used to have onto my phone. How do I get the pictures and contacts back?
It also asked if I wanted to update my software and it did that too
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I have an ipad 2, yesterday I updated my ipad going in to settings software update, then the ipad went into resore mode saying it needs to connect to itunes. I did that and itunes said it was goingo to do a resotre and I lost all my info, pictures, contacts. Is there a way to recover all my info?
You should be able to reconnect to iTunes and then you should see an option to restore to your ipad from your last back up in iTunes.
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LG-LOST CONTACTS AND PICTURES-CAN I GET THEM BACK?
I have an LG and have lost my contacts and pictures. My daughter tried to unlock my phone and kept trying to unlock then she turned off the phone and when the phone came back on all my contacts, pictures and other data were gone. Is there a way to recover them?
FREDDIED2 we'll do everything we can to help! Which LG device do you have? Have you ever backed up your info using Verizon Cloud or Backup Assistant?
AshleyS_VZW
Follow us on Twitter @VZWSupport
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