I have lost my install disks, will I have to pay for another set? :o[

Will I have to pay for another set of disks if I have lost mine. I set my computer up after reinstalling it and cant friggin' think where the disks are now. But I want the iLife '08 suite on it now! :o[
Is there a way I can get them for free from apple or will i have to pay? :o[

Well... Apple is certainly under no obligation to cover the cost of the DVDs and shipping because you lost yours... However, they will ship you a new set for a nominal fee. Just give them a call. Be sure to have your serial number handy as the restore media is machine specific.

Similar Messages

  • I have lost the install disks that came with my 2011 macbook pro, do i need to pay for new disks?

    Hi
    Iv lost my install disks for my 2011 Macbook pro and i want to reformat my hard drive. Do i need to buy new discs? I cant find a download on the appstore so i guess i cant download it for free since i have already bought it.
    Any Ideas on how to resolve this issue?
    Cheers!
    Tom.

    Yes. Phone Apple Support and order replacements.
    (66912)

  • HT1346 lost my install disks

    i have lost my install disks how to get new ones

    Try searching amazon or ebay with keywords like your computer (ex. 'Powerbook g5') and then 'disc' and the version of os x you want (ex. 'install disc 10.4.10'). It shouldn't be more than $50. If you want to try ordering from Apple, call support and ask for an exception so you don't have to buy another plan. Ask for the discs, and if ur lucky, they will have some you can buy.
    Just remember - when ordering from amazon or ebay, make sure you get all the discs neccessary which is 2 install discs, and maybe on for ilife and iwork, and maybe a trial of marbleblast gold or world book or something.

  • New PC lost origional install disk and unable to install using download

    I got a new PC and have lost my install disk forr my Tunston T2.  I tried to install using the download of version 4.1.4 from the website but no luck.  When I try to open the program I get an error message "Palm Desktop Application has encurred a problem and needs to close".
    I tried it without the device connected and with it connected and get the same error.
    My PC has an Intel Core2 Quad CPU Q9400 @ 266GHZ with a 500G drive.  I am running Windows XP Pro.
    Does anyone have a clue how I can get it up and running?
    Post relates to: Tungsten T2
    This question was solved.
    View Solution.

    Sounds like your data crashing out palm desktop.
    It's either your calendar or contacts causing the issue.
    Steps to fix
    1. Navigate to C:/program files/palm/Hotsync ID
    2. In that folder locate another folder called datebook
    3. Remove datebook.dat file from there and place on desktop
    4. Go to folder called Address
    5. Remove address.dat file from there and place on desktop
    6. Attempt to open palm desktop
    IF it opens continue
    7. Go to tools/options and change the start up application from datebook to memos
    8. Navigate to C:/program files/palm/Hotsync ID
    9. In that folder locate another folder called datebook
    10. Grab the datebook.dat file off of the desktop and place in the folder
    11. Choose to overwrite the file
    12. Go to folder called Address
    13. Grab the address.dat file off of the desktop and place in the folder
    14. Choose to overwrite the file
    15. Relaunch palm desktop
    16. Go to tools/options/tools
    17. Select fix corrupted records.
    18. Close palm desktop re open
    Everything should work fine. If you want you can then change the start up application back to datebook.

  • Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac pro but will not boot. Can original install disks be replaced. Thanks

    Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks

    Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.

  • I would like to install snow leopard instead of lion on latest macbook pro MD318 (oct.2011) Does anyone know if this is possible? If so, will I have to use install-disks of previous model (eg. MC721) or will retail-disks serve?

    Experiencing serious problems with lion, I would like to install snow leopard instead of lion on latest macbook pro MD318 (oct.2011) Does anyone know if this is possible? If so, please tell me how. Will I have to use install-disks of previous model (eg. MC721) ? Or will retail-disks serve?
    Thanks steph

    Snow Leopard is currently running on this MBP 15", late 2011 model, due to my need to run an old version of FileMaker.
    A retail disk with 10.6.3 did not work, I restored my previous Snow Leopard install with Disk Utility.
    However, it is not the shipped software and is not officially supported on this Mac. Therefore, your advice to troubleshoot Lion is the best option.

  • I need to reinstall the system software on my older iMac. I have lost the system disks, though... so now what? It had 10.4.

    I need to reinstall the system software on my older iMac. I have lost the system disks, though... so now what? It had 10.4. We moved, and I have looked everywhere. Am I doomed to find a way to buy it? Can taking it into the Apple Store fix it? Will it be expensive THERE? I've already saved all of the files I want off of it.... I just need it to work now.

    You've lost me on why you need to reinstall Tiger, when you already have all the files you wanted (which means Tiger worked perfectly fine). If you want to upgrade to Leopard, that's a different issue: your Mac needs to meet the minimum system requirements for that, which you can easily determine.
    If you just want to get a replacement set of Tiger install discs, you can try calling AppleCare and see if they're able to send you a replacement set, and if not, you'll have to buy a new set yourself. You can get them on eBay, Craigslist, and HardCore Mac (http://store.yahoo.com/hardcoremac/), although they sell it for ridiculous prices.
    < Edited by Host >

  • Replace the hard disk has, and also have lost the OS disk.

    Replace the hard disk has, and also have lost the OS disk.
    Reset on my computer to install the program instantly,
    Is there any way?
    Thank you.

    If I follow you correctly, you either have or will be replacing the hard drive in your iMac. You don't have the original OS X disks nor an operating system disk.  Do you have a bootable backup? Here are some steps/options:
    1) If you have a bootable backup, install the hard drive, boot from the external hard drive, then use SuperDuper or CCC to copy the external hard drive to your new internal hard drive.
    2) You have your old hard drive, and it's not dead. Put it into an external case and see above.
    3) You don't have either a bootable backup or a working old hard drive.  You can try calling Apple Support to see if they still have the original OS X disks for your system. If they do, they'll charge a nominal price for them.
    4) You checked and Apple no longer has disks for your system. You can go to the used market to buy Leopard 10.5 disks. If you do, be sure and get retail black-faced disks, but don't get the black-faced disk which is an upgrade disk .... if you don't have 10.4 on your system, it won't work. Careful of gray-faced OS X disks as they are locked to the original system type they ship with. So a gray faced OS X 10.5 disk for a MacBook won't work on your iMac. 
    5) Another related option is to buy 10.6 Snow Leopard, if your system meets requirements. This is still sold by Apple, and in the US is available online for $29.99 from the Apple store. Snow Leopard requirements are:
    Mac computer with an Intel processor
    1GB of memory
    5GB of available disk space
    DVD drive for installation
    6) Or you could consider Lion, via the USB stick that is sold in Apple stores. Lion requirements are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory (4GB recommended)
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Hopefully I haven't totally misunderstood your question, and answered something you weren't asking!

  • I have lost my installation disk for my mac book pro running Snow Leopard 10.6." Where can I replace it?"

    I have lost my installation disk for my mac book pro running Snow Leopard 10.6." Where can I replace it?"

    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

  • Help! I lost my Install disks!

    I lost my Install disks and need to reinstall my System files. Any ideas where I can find a used set?????
    Powerbook G3, Pismo   Mac OS X (10.4.1)  

    Dahn:
    Welcome to Apple Discussions.
    If you are talking about the original restore disks you can call Apple Customer Service with your serial number and they will send you new ones for a fee. Or you can look on eBay for a Mac OS 9.0.2 (Mac OS ROM 3.5). If you also need the AHT Disk the PowerBook 1.0, 1.1, 1.2, 1.2.1, 1.2.2 and 1.2.3 disks will work.
    If you need Tiger, as Tom indicated, you will need a Full Retail Version which you can purchase from the Apple Store or online suppliers, or on 4 CDs from applerescue.com
    Good luck.
    cornelius
    Message was edited by: cornelius

  • I have purchased Aperture since version 1. I have lost the original disk

    I have purchased all versions of Aperture since version 1. I have lost the original disk and since downloading an update that required the serial number, I cannot use the program.
    What is the solution to this problem?

    Green,
    I had the same problem. I had misplaced the serial number for 1.5 and I needed it to reinstall the Aperture 3 upgrade. In addition, I no longer had the disc image for Aperture 3.
    Originally, I downloaded the trial of Aperture 3 as an upgrade and then paid for it. This was before it went to the Mac App Store. I had previously bought the hard copy of Aperture 1.5 and then the hard copy upgrade to 2.0.
    This is a testament to buying direct from Apple. With a little proof that I indeed bought the product from them, they provided me with a working serial number. I bought Aperture 1.5 from the Apple Store, Soho in New York, and when the transaction was complete I got an email of the receipt. That receipt number is what entitled me to receive this support from Apple. They sent me a link to the disk image for Aperture 3.1, from which I installed Aperture on a fresh hard disk, and then they sent me a working serial number for 1.5, which allowed me to complete the installation. Afterward, I opened Software Update and updated to Aperture 3.2.3. Done!
    <Link Edited by Host>

  • HT203176 My start up disk (10.6.8 ver) has errors and I do not have the OSX install disk. How can I fix this and repair the disk?

    Start up disk needs repaired. Repair Disk button is not available in disk utility and I do not have the OS install disk as recommended to fix. Any suggestions?

    You have two choices, either get a replacement install DVD for your Mac ( best choice) or make another disk a system disk.
    Option 1 call Apple and request a replacement install DVD for you Mac. They will charge you a nominal fee for shipping and handling. You really should have that because it is considered part of your Mac.
    Option 2 This one depends on exactly what kind of errors you have on the disk.
         If the data is recoverable, you can clone to the other drive.
         If not, then you are in trouble and need the install DVD to install an operating system.
    Allan

  • Neither software upgrade or Snow Leopard install disk will upgrade

    Neither software upgrade or Snow Leopard install disk will upgrade
    I run 10.5.5 and have tried to update my OSX using software upgrade and when I click install it greys out then a few seconds later it turns blue again and nothing happens.
    So I purchased Snow Leopard hoping that would fix the problem. Well I insert the DVD and click install Snow Leopard, same thing, I click the blue install button, turns grey then a few seconds later turns blue again and nothing happens so I CANNOT UPGRADE!!
    Anyone have some advice where to start?

    Hi eastwooddesign;
    Upgrading to fix problems usually doesn't succeed and generally make them worst.
    Exactly what Snow Leopard disk do you have?
    Did you boot from that DVD?
    Allan

  • I changed permission setting on main disk...took forever now when I bootup I get the chime...apple icon...fan noise...thats it...internal drive is broken...no Mac install disk..I have a windows XP desktop with installation disk..if I was to get external d

    I changed permission setting on main disk...took forever now when I bootup I get the chime...apple icon...fan noise...thats it...internal drive is broken...no Mac install disk..I have a windows XP desktop with installation disk..if I was to get external drive ...could I use windows XP styartup disk just to boot the "17"Powerbook-G4...have no intention of downloading XP on the Mac...just want to boot it up...or is there a way to boot the Mac from the XP desktop...cables...etc?

    Hi Romko23, just pasted info from manual...PowerBook G4 "17"  5.3
    Your PowerBook comes with a minimum of 512 megabytes (MB) of 533
    MHz Double Data Rate (DDR2) Synchronous Dynamic Random-Access Memory
    (SDRAM) installed. Both memory slots can accept an SDRAM module that meets the
    following specifications:
    Â Double Data Rate Small Outline Dual Inline Memory Module (DDR SO-DIMM) format
    Â 1.25 inch or smaller
    Â 512 MB or 1 gigabyte (GB)
    Â 200-pin
    Â PC2-4200 DDR2 533 MHz Type RAM
    PS my keyboad is loose...I tighten the tiny screws...only...once ...tried  all the key-strokes...Comand-option..P-R.....safe-mode... etc...Mac only reacted ...once...right after.. I tightend K-board >>C-OpT- P-R...mac chimed twice...the Apple icon in grey screen got smaller....now after trying ...keyboard .boot short cuts 10 times..nothing...it chimes ...grey screen....apple in window...fan noice ....thats it...do you think I need to tighten screws...again,
    I actually think when I was changing permissions...on entire it was taking so ong...20 min...I just hit power,,shut it down...when it wasn't done...no patience.,...just thought of something ...sounds important...whern I resgisted on this site..I tried to use my Powrbook login name ..got message.... .. blocked...Secury problem....that has to be the problem..blocked..how do I unblock?
    Message was edited by: CMK1

  • I lost my install disk to my mac book 10.6.8

    My computer is corrupted and needs the intall disk to fix my issues but lost my install disk to my book 10.6.8

    Phone Apple Support and order replacements.
    (67436)

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