I have .me and .mac email accounts on my iPhone 4. I thought I had successfully transitioned from MobileMe to iCloud, but something must be wrong. iCloud seems to work fine on my computer and, with the exception of two email accounts, seems to be fine on
I have .me and .mac email accounts on my iPhone 4. I thought I had successfully transitioned from MobileMe to iCloud, but something must be wrong. iCloud seems to work fine on my computer and, with the exception of two email accounts, seems to be fine on my phone. Can/should I delete the accounts on my phone and start over? It is somewhat of a nuisance to have two email accounts and double the amount of emails. The only thing different about the two iCloud accounts is the email addresses. Thanks.
Well, seems I managed to unscrew this...I deleted my iCloud mail account and reinstalled it on my phone. That got rid of the duplicate .me/.mac email accounts.
Similar Messages
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Please help
No, it's not currently possible to transfer an account's balance to a different account (nor can you use it to gift content to another account)
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I have 2 iPhones - one for personal use and one for work. They are currently connected with the same Apple ID. I would like to separate the two accounts. Does anybody know how to do this?
Just create a new AppleID for your work.
As Allan suggested, items purchased on one iTunes account cannot be moved to the other account.
However, you can put items purchased on on account onto the other iPhone. -
I no longer have access with the e-mail on my account. Can I change just the email on it to my current? I know it is dumb but I just got a new iPhone and can't add it.
You should be able to login here and change the email address on your account : http://appleid.apple.com
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How do you transfer voice memos to your pc? I have synced my phone a number of times and everything updates with the exception of voice memos? Also, my voice memos are checked to be synced everytime my phone is synced.
Voice memos, once correctly synced, will appear under your Music Library. Can you go through your music library to check?
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Photos in my from my iPhone have the same numbering as photos from my digital camera. They all go into iPhoto fine but when I backup to my ext hard drive it will only save one with the name IMG 1002 and I have two separate images both with that name. How do I get them all to save on my ext hard drive and hope do I prevent this numbering overlap in the future? I'm really hoping I don't have to go through and manually rename every single picture. Thanks.
How are you backing up the photos? The best way is to backup the library itself as that will preserve your organizational efforts as well as all metadata like keywords, titles, faces, places, books, etc.
You can use a backup application that does incremental backups. Thus only the first backup is a full one and subsequent backups just copy those files that are new or changed. I use Synk Pro. The lower cost version, Synk, will do the same job. Other similar apps can be found at MacUpdate.com.
OR: upload your camera to a folder on the Desktop. There you can rename the files to something that is more informative than just the file name. I use the date (international format) along with a brief desc: 2007-1-20-adian1stbday-001.jpg. File renaming apps can also be found at MacUpdate.com. Also you can give the folder an informatve name which will become the Event name when you import the folder of photos into iPhoto.
OT -
I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know! I hope it's something quite simple?
Apologies, but none of the communities listed seems to fit this question - so I'm taking pot luck!For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work -
I cannot receive mail after i sent a large photo. A new folder appeared called "recovered messages" with the over 100 recovered emails of the same email of the one i sent out. i have read apple support and done everything they suggest. Help!
How large is 'large'?
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I created an apple ID account to my Iphone, but the system doesn´t send the verification link to my email adress. I tried many times with the buton "send verification email" but doesn´t work. My mailbox doesn´t receive any mail.
My account work correctly.
please I need help.
Thank you.It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there. -
Hi, I am using my icloud on my iphone but am unable to find it on my mac book pro. It's not under my system preferences like it shows under the setup. Can I download it again? Or something. I just need to backup some files on my computer and am unable.
The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table -
2 New Ipads (Retina and Mini)(New to Apple) How do I share purchased apps, but others have each act independently? Mini is for the Wife the Ipad4? is for me. I want to use mine at work, etc. She's home with the kids. Can we set them up seperate, but share
--break--
So we are entirely new to Apple products. I'm an IT guy, but have always been a windows user.
So the Ipad with Retina Display is to be mine (and will use it at work for notes, organization, etc)
The MINI is for the wife.
But, are we allowed and can we.. buy an app and share that app between both devices? IE. Can I buy a copy of Angry Birds for the House and both Ipad's use that single purchase? and if so, can we still run the Ipads seperate other than to share the apps purchased. IE my facebook and email set up on mine and hers on her ipad mini?
When I finally find a note taking app I like, can I share it on her ipad, without her having all my work files, etc?
Thanks for helping out the apple noob. Hoping for a great experience, and anticipate droping $100 in apps the first day.. just don't want to do that twice. If this is against the usage policy, thats unfortunate but good to know. (I mean we can share stuff on PC as long as its in the same household)
thanks again (explanations or links are fine)There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
Now, to share apps, music and books you need to have the same Apple ID:
iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
For the other service, your wife should have her own Apple ID.
All she needs is a valid e-mail address, apply Apple ID below:
https://appleid.apple.com
Here's a limk with useful tips: Note: It's also valid in IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???
Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Applications not opening with the exception of iTunes and Safari
Hi I have an IMac operating OS X Yosemite, Shortly after install I have been unable to open any applications with the exception of ITunes. I am also able to open Safari.
I have transferred all of my files using time machine to my external hard drive, now I am wondering whether I need to restore my Mac back to factory settings?
I have rebooted in safe mode and the system operates no different.
I have also reinstalled Yosemite operating system, updated iTunes and am wondering if I haven't updated something I perhaps should have earlier or if I have a virus or trojan?
Each application problem reports:
Process: iBooks [1506]
Path: /Applications/iBooks.app/Contents/MacOS/iBooks
Identifier: com.apple.iBooksX
Version: 1.1.1 (600)
Build Info: iBooks-600000000000000~32
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iBooks [1506]
User ID: 501
Date/Time: 2015-03-18 09:41:30.771 +1100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
Time Awake Since Boot: 2800 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
_RegisterApplication(), unable to get application ASN from launchservicesd, and this application requires an ASN, so aborting. error=#-1.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff821d0286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff851c9b53 abort + 129
2 com.apple.HIServices 0x00007fff8a10f82b _RegisterApplication + 8950
3 com.apple.HIServices 0x00007fff8a10d4e1 GetCurrentProcess + 24
4 com.apple.HIToolbox 0x00007fff8ef610c7 MenuBarInstance::GetAggregateUIMode(unsigned int*, unsigned int*) + 43
5 com.apple.HIToolbox 0x00007fff8ef61079 MenuBarInstance::IsVisible() + 39
6 com.apple.AppKit 0x00007fff83b83a6b _NSInitializeAppContext + 43
7 com.apple.AppKit 0x00007fff83b82d10 -[NSApplication init] + 605
8 com.apple.AppKit 0x00007fff83b828df +[NSApplication sharedApplication] + 138
9 com.apple.AppKit 0x00007fff83b81426 NSApplicationMain + 314
10 libdyld.dylib 0x00007fff885b55c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff821d1232 kevent64 + 10
1 libdispatch.dylib 0x00007fff8c9ffa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff821d094a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ea3a40d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff821d094a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ea3a40d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff821d094a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ea3a40d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff821d094a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ea3a40d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5e7b8e78 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff5e7b8ea0 rsp: 0x00007fff5e7b8e78
r8: 0x00007fff5e7b8e70 r9: 0x00007fff72b86300 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000618000079080 r13: 0x322e30312e303101 r14: 0x00007fff72b86300 r15: 0x0000000000000000
rip: 0x00007fff821d0286 rfl: 0x0000000000000206 cr2: 0x00007fff713e0fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x101444000 - 0x10149efff com.apple.iBooksX (1.1.1 - 600) <8D69D81B-E7C3-3EBF-BF2F-FEE0343D1B65> /Applications/iBooks.app/Contents/MacOS/iBooks
0x1014d6000 - 0x101570ff7 com.apple.IMCommonCore (1.1.1 - 1) <072C95CE-5A4C-33A3-96E5-6DA57C49C5C7> /Applications/iBooks.app/Contents/Frameworks/IMCommonCore.framework/Versions/A/ IMCommonCore
0x1015fe000 - 0x10162afff com.apple.BKBookshelfCommonCore (1.1.1 - 1) <E7329D0D-2C8A-33E5-BF77-D6902A2B1D08> /Applications/iBooks.app/Contents/Frameworks/BKBookshelfCommonCore.framework/Ve rsions/A/BKBookshelfCommonCore
0x101648000 - 0x1016b1ff7 com.apple.IMPlatformCore (1.1.1 - 1) <5DF175E8-4369-3659-977D-10431B8DC390> /Applications/iBooks.app/Contents/Frameworks/IMPlatformCore.framework/Versions/ A/IMPlatformCore
0x1016fe000 - 0x10172bfff com.apple.iTunesLibrary (12.1 - 12.1.0.50) <E3BB68BE-6C57-3593-81F4-AD95BADE2E48> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x101744000 - 0x10174aff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/BookKit
0x10175c000 - 0x10176cff7 com.apple.BKCommonCore (1.1.1 - 1) <755163BC-C69A-3F8D-A101-85C4510CDDD8> /Applications/iBooks.app/Contents/Frameworks/BKCommonCore.framework/Versions/A/ BKCommonCore
0x101787000 - 0x101833fff com.apple.BKPlatformCore (1.1.1 - 1) <8CDD3742-9D86-3460-9B71-B77E685214A7> /Applications/iBooks.app/Contents/Frameworks/BKPlatformCore.framework/Versions/ A/BKPlatformCore
0x1018b8000 - 0x1018c9fff com.apple.BKStoreAccess (1.1.1 - 1) <E485D8B4-877C-3EA3-A920-A2A59237DE0C> /Applications/iBooks.app/Contents/Frameworks/BKStoreAccess.framework/Versions/A /BKStoreAccess
0x1018df000 - 0x101939ff7 com.apple.BKFairPlayCore (1.1.1 - 1) <01ADA9AE-C587-3E67-82F3-A55806ACBD23> /Applications/iBooks.app/Contents/Frameworks/BKFairPlayCore.framework/Versions/ A/BKFairPlayCore
0x10194e000 - 0x10197dfff com.apple.LookupFramework (1.1 - 148.1) <BAEA00A5-69A8-3B9A-9A7B-3349DEFE2BAB> /System/Library/PrivateFrameworks/Lookup.framework/Versions/A/Lookup
0x7fff68842000 - 0x7fff68878837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff80a15000 - 0x7fff80a16ff7 com.apple.AddressBook.ContactsData (9.0 - 1563) <2A4BD452-4279-38AA-A4EE-761903795B05> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff80a17000 - 0x7fff80c58fff com.apple.AddressBook.framework (9.0 - 1563) <63953D92-FB0D-31B1-A449-07BA64D08BA9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff80cd7000 - 0x7fff80d4bfff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff80efc000 - 0x7fff80fefff7 libJP2.dylib (1232) <10B78725-0B8A-3D87-B2E3-8FEED0C07F21> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff80ff0000 - 0x7fff81007fff com.apple.login (3.0 - 3.0) <85DEFDD5-FC3E-3AA1-8037-12F2DCE6BE3D> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff81065000 - 0x7fff81065ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff81066000 - 0x7fff8108cff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8108d000 - 0x7fff81091fff com.apple.LoginUICore (3.0 - 3.0) <035C8626-9E66-3E3F-9976-BA4BCD9646F3> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff81092000 - 0x7fff81155ff7 libvMisc.dylib (516) <A84F3A3B-D349-3FBC-B5A6-E0F572734073> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff81156000 - 0x7fff8116ffff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8117f000 - 0x7fff8119afff com.apple.PackageKit.PackageUIKit (3.0 - 436) <A9D85786-9323-3C2D-A6A0-83443014A750> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff8119b000 - 0x7fff811d4ff7 com.apple.datadetectors (5.0 - 286.7) <196D4E74-1157-3672-9485-98B929855781> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff8128b000 - 0x7fff812aeff7 com.apple.idsfoundation (10.0 - 1000) <E603D03E-6EFF-375B-AC5E-1F888EDB2D49> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x7fff812bc000 - 0x7fff812c0fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff812c1000 - 0x7fff812c4ff7 com.apple.AppleSystemInfo (3.1 - 3.1) <B40B3737-42A5-3D57-9E87-D3905EE5BADB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff812c5000 - 0x7fff8133bfe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff8133c000 - 0x7fff813e4ff7 com.apple.PackageKit (3.0 - 436) <2EB311B0-89DC-3667-B5B6-8CE240411EC5> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff813e5000 - 0x7fff813eefff libGFXShared.dylib (11.1.1) <7AE7D152-597E-3B27-A52C-8DA76760B61C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8142b000 - 0x7fff81c82ffb com.apple.CoreGraphics (1.600.0 - 775.16) <864C1845-C41E-314C-A3B4-438DC39E5FBC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff81cbc000 - 0x7fff81f37ff7 com.apple.CoreData (111 - 526.1) <DC4F037B-B7F4-381A-B939-4414489D76BF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff81f38000 - 0x7fff81f3cfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff81f3d000 - 0x7fff81f40fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff82014000 - 0x7fff82021ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8202a000 - 0x7fff82048ff7 com.apple.addressbook.vCard (9.0 - 1563) <370F3435-855E-3C60-9CC9-B3F24AC1AF97> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff82049000 - 0x7fff8205eff7 com.apple.AppContainer (4.0 - 238.10.1) <24A43E31-BCD3-32DB-8023-DE7EEA912E89> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8205f000 - 0x7fff820acff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff820de000 - 0x7fff8213afff com.apple.QuickLookFramework (5.0 - 675.13) <70196DC4-E71B-37E8-AA15-B7FD21EC1012> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff821ba000 - 0x7fff821d7fff libsystem_kernel.dylib (2782.10.72) <97CD7ACD-EA0C-3434-BEFC-FCD013D6BB73> /usr/lib/system/libsystem_kernel.dylib
0x7fff821d8000 - 0x7fff8318fffb com.apple.WebCore (10600 - 10600.3.15) <59A28076-26E4-3CE2-B6FC-AF59308C0B95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff83227000 - 0x7fff8326dffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff832af000 - 0x7fff833d1ff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff8d3ad000 - 0x7fff8d67cff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8d6cc000 - 0x7fff8d73eff7 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8d73f000 - 0x7fff8d76afff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8d76b000 - 0x7fff8d770ff7 com.apple.ServerInformation (2.0 - 1) <78FDEDE5-202A-3A65-BE75-B0F44A811C80> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8d77e000 - 0x7fff8d7ffff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8d83d000 - 0x7fff8dd66ff7 com.apple.QuartzComposer (5.1 - 325.1) <ABCC8B0F-9961-37D3-B231-9F2B9E027411> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8de20000 - 0x7fff8de25fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8de8e000 - 0x7fff8de9cff7 com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8dedf000 - 0x7fff8def9ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8dfaa000 - 0x7fff8e1a446f libobjc.A.dylib (647) <759E155D-BC42-3D4E-869B-6F57D477177C> /usr/lib/libobjc.A.dylib
0x7fff8e1ae000 - 0x7fff8e1caff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8e1cb000 - 0x7fff8e28bfff com.apple.backup.framework (1.6.2 - 1.6.2) <63E8CA47-B7B8-3A63-B505-D1622CE52527> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8e291000 - 0x7fff8e297fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff8e298000 - 0x7fff8e29cff7 libGIF.dylib (1232) <061D5354-FE4F-3C7E-B563-99DC0198062D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8e29d000 - 0x7fff8e2eeff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <56AA4060-63DF-3DF0-AB8A-880D0DD6F075> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8e2ef000 - 0x7fff8e303ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff8e304000 - 0x7fff8e306fff libRadiance.dylib (1232) <E670DDEF-60F8-3AEB-B6A2-B20A1340634C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8e307000 - 0x7fff8e314ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff8e315000 - 0x7fff8e518ff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8e53e000 - 0x7fff8e544ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8e568000 - 0x7fff8e5f1fff com.apple.CoreSymbolication (3.1 - 57020) <FDF8F348-164D-38F9-90EB-F42585DD2C77> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8e5f2000 - 0x7fff8e5faffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff8e8a8000 - 0x7fff8e8d1ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff8ea39000 - 0x7fff8ea42fff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib
0x7fff8ea43000 - 0x7fff8eaaffff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8eab0000 - 0x7fff8eabbfff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff8eabc000 - 0x7fff8eae7fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8eae8000 - 0x7fff8eb3cfff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff8ec1d000 - 0x7fff8ec2ffff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff8ec47000 - 0x7fff8ec87ff7 libGLImage.dylib (11.1.1) <3986BFA3-4F55-380F-B01D-91BA9785D70C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8ecca000 - 0x7fff8eccfff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff8ecd0000 - 0x7fff8ed03ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8ed0f000 - 0x7fff8eef4ff3 libicucore.A.dylib (531.31) <B08E00D5-13C6-3391-AB3A-8DE693D3B42E> /usr/lib/libicucore.A.dylib
0x7fff8eef5000 - 0x7fff8ef1aff7 libPng.dylib (1232) <6E72AE55-AFB0-3FC4-80B2-EBC3353436B7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ef1b000 - 0x7fff8ef21ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8ef22000 - 0x7fff8ef46ff7 com.apple.facetimeservices (10.0 - 1000) <3DCF679D-B06D-3CB4-AE6E-FBC122959529> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff8ef47000 - 0x7fff8ef5eff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x7fff8ef5f000 - 0x7fff8f263ffb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f305000 - 0x7fff8f306fff libSystem.B.dylib (1213) <90B107BC-FF74-32CC-B1CF-4E02F544D957> /usr/lib/libSystem.B.dylib
0x7fff8f307000 - 0x7fff8f354fff com.apple.ImageCaptureCore (6.0 - 6.0) <C2DED299-7E2B-3501-9FD6-74892A7484B3> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8fbde000 - 0x7fff8fc0ffff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff8fc2f000 - 0x7fff8fc30ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8fc9f000 - 0x7fff8ff09fff com.apple.imageKit (2.6.1 - 840) <8C974E7D-2258-3FBC-948C-D93226F42DCA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8ff0a000 - 0x7fff8ff16ff7 com.apple.commonutilities (8.0 - 900) <E5E018A7-FB3C-37A2-9769-49AFAC89FDE8> /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities
0x7fff90175000 - 0x7fff90175fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff90176000 - 0x7fff90191ff7 com.apple.aps.framework (4.0 - 4.0) <F3C3C246-101E-3E81-9608-D2D6E9352532> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff901c5000 - 0x7fff901cfff7 com.apple.CrashReporterSupport (10.10 - 629) <4BCAA6B5-EC7F-365F-9D3F-BC483B7E956C> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff901d0000 - 0x7fff90202ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff9021c000 - 0x7fff90484ff3 com.apple.security (7.0 - 57031.10.10) <79C37E73-271B-3BEF-A96E-CDB83FF12CF0> /System/Library/Frameworks/Security.framework/Versions/A/Security1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1295 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 450 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '~ "kMDItemKind=Package"' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 88;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Sync failed with the exception "We have encountered an issue in syncing your data."
Getting this rather useless sync error. Can you help identify our problem please.
Sync failed with the exception "We have encountered an issue in syncing your data." For more information, provide tracing ID ‘56e1113f-93db-4cee-9088-81d29ee39687’ to customer support.
Thanks
Nicholas
CTO of Hard Medium Soft Ltd. and Independent DeveloperHello,
Sorry to hear you met this issue.
Please post your subscription ID and Sync Group ID.The Microsoft support engineer will help to sovle the problem from backend.Sometime delay might be expected. Your patience is greatly appreciated. Thank you for your understanding and support.
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support -
I bought Napoleon Total War from iTunes on 13 July for £20.99. It downloaded properly and appeared on my iMac. Now, four days later I cannot find the application on 'Applications' or anywhere else on the computer, even with the help of Spotlight. Help.
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
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