I have money in my account, when i attempt to purchase, why does it ask for credit card info? is my card getting charged? no section to select to take funds from existing account. help please!

can anyone tell me what i may be doing wrong if i have money in my itunes account, but when i go to purchase it wants billing info?
thanks!

What verification needed, if there is money in the account?

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I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT3702 I got $ 200.00 in my account why I keep asking for credit card detaill but when I enter them they come up declai ?

I got $ 200.00 dollar in iTunes credits but cannot purchase anything . Please help .

Eric... this is a user to user forum, not Apple.
Try this... launch iTunes on your computer. From the menu bar click Store / Authorize This Computer
See if you can download apps on your iPhone now.
If not, contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us
iTunes Store: How to redeem an iTunes Gift Card
iTunes Store: Invalid, inactive, or illegible codes

If I have only 2 of 5 computors authorized to play content, why does it ask for my ID and password and still not allow them to be played ?

My PC crashed and I purchased "Media Widget" from Bootstrap Developement to restore the contents of my ipod to my new itunes account. After downloading the contents of my ipod to itunes (thru MW) I encountered a problem playing several of my albums (including the ones I purchased from the itunes store) In those cases it asked me for my ID and password, and when provided, it still would not play some of the albums.

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Are you sure that some of the music was not purchased from another account?

Why is the mac app store asking for credit card info when i already have 40 on my account from gift cards

i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?

To verify your identity.

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I am trying to set up an account without a credit card. When I get to the screen which asks for credit card information, 'none' is not an option. Why not?

I am trying to set up an iTunes account without a credit card. However when I get to the screen that asks for credit card information, 'none' is not an option. According to the instructions on the website, that should be an option. Any help would be greatly appreciated.

Thanks for the response,
Yes, I followed the instructions to the letter. But it asks for credit information anyway and 'none' is supposed to be an option when setting up an account 'with no credit card'.
I have two new iphones, the first one set up as expected, where 'none' was an option. Now that I'm attempting to set up the second with different information, there is no 'none', only Mastercard,Visa, AmerX, Discover and Paypal.
My wife is ready to throw hers out the window, help me stop her...

If I have money on my account why does it ask for a payment method in order to buy the song?

If I already have money on my account from an itunes card, why does it ask for a payment method when I try to buy a song?

Most likely because your credit card is expired.
Either repklace the credit card with a valid card or remove the credit card completely.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!

Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.

HT2731 I have a student who is trying to set up an account however it is asking for Credit Card information. The choice of NONE does not appear as an option with the credit cards. Any assistance?

I have a student trying to set up an App Store account (she has an Apple ID), however she is being asked for credit card information. The option of NONE does not appear as one of the choices with the other credit cards.
Any assistance?

There are instrctions on this page for how to create a new account (it won't work with existing account) without giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it.

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?

If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534

I need help! I have iPad mini and I can't use App Store. It always asking my credit card lnformation to download, but the apps I will download are free. I don't know how it will work again.

I need help!
I have iPad mini and I can't use App Store.
It always asking my credit card lnformation to download, but the apps I will download are free.
I don't know how it will work again.
Help me please!
Thank you.

You need to have a payment method on file. If the apps are free you will not be charged anything. Either enter your credit card information or purchase and enter an iTunes gift card.

When attempting to perform updates, it asks for credit card information. I give it all the information its ask but then it tells me that the security code is invalid. I have rechecked it and rentered it several times still it tells me the code is wrong

When attempting to perform updates on my iphone, it asks for credit card information. I give them the information directly from the card but then it tells me that the security code is invalid. I have rechecked the information several times which also includes reentering the card info and still it says its wrong. What do I do?

Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

I have created my apple id.Now when I m downloading any app it is asking my credit card details again forget that I hv made multiple payments while trying to download the app but the app is not getting downloaded.It is sowing the msg cant connect to itune

I have created my apple Id.Now when i m downloading any app it is asking my credit card details.I have made multiple payments while trying to download the app.But the app is not getting downloaded,it is showing the message cannot connect to the i tune store.What should i do to download the applications.

Ok, first of all don't keep purchasing the application, and if you've purchased it multiple times, contact iTunes billing department immediately. They SHOULD only send one actual confirmation in and the rest of the "pending" charges will drop off (how long that takes is up to your credit card company, not iTunes), but you should be sure.
Second, sometimes when they are uploading a lot of new stuff at certain times it can cause the store to screw up, or any number of other reasons could be a factor why you can't connect to the iTunes store, be it on their end or on your end even. Wait a little bit and try again via "Check for available downloads" or via your "Purchased" option on the iTunes store main page.
IF the app you purchased isn't there and you are sure your credit card was charged, then you will need to contact iTunes to find out why you can't download the app.

I have money in my account, when i attempt to purchase, why does it ask for credit card info? is my card getting charged? no section to select to take funds from existing account. help please!

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