I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?
I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?
Thanks in advance for any assistance in this matter.
SandyButler4
Click here and request assistance.
(65392)
Similar Messages
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I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
I have a ton of thumbnails saved to my ipod from an old computer. I don't want to get rid of them, I want to transfer them to my new computer. Is this possible?
The photos you synced to your iPod through iTunes are no longer in their full resolution, but instead are scaled down thumbnails of those photos. So if you do manage to get them off your iPod, they will be quite small in size compared to the original ones you lost.
In order to get them off of your iPod, you'll need the help of some sort of 3rd party software. Here is one option.
http://www.macroplant.com/podtopc/
B-rock -
I have the computer that holds my itunes library. However, I no longer have access to the email account (and therefore apple account) it was set up with so can't sync/update etc. How can I transfer the library to my new apple id? Any help gratefully received as searched the internet but can't find the answer!
Have ipod touch 4th gen, ipod touch 5th gen and ipod nano 7th gen all to sync to library.Hi Stillme,
You cannot transfer purchases from one Apple ID to another. You need to go into the old Apple ID and change it to the new email address instead of using a new Apple ID altogether.
Apple - My Apple ID
If you can't remember the password to the old ID, then click on Reset your Password, and answer the Security Questions. If you can't remember the Security Questions, contact iTunes Support and have them reset:
APPLE ID SECURITY CONTACT NUMBERS
Once you get into your old account, Edit the Apple ID to your new email address. Before you will be able to do that you are going to have to change the email address on the new Apple ID to something else.
Cheers,
GB -
I have $17.17 in my old itunes account can i transfer this to my new one?
i made about 6/7 purchases when all of a sudden i was asked to answer security questions. i have been trying to make purcahses but i am required to answer the security questions, i cannot remember the answers and the reset security email keeps getting sent to my old email account which i can no longer access. My sister set up this account for me an i have no idea what she has done, i sign in with ym yahoo account but the reset email keeps getting sent to my old university email which has been deactivated. is there anyway i can have the reset email sent to the email account i am using now or can i transfer this reamining money on to my new itunes account?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
If it matters, the iTunes Store staff can put the balance from a completely unspent gift card back onto it; otherwise, the store credit can't be transferred.
(90511) -
My computer crashed and the hard drive is no longer. I have purchased a new laptop but now have no access to my old itunes library. My laptop has created a new itunes account with NOTHING in it?? My Itouch has everything loaded but it wont sync with this itunes account....HELP
- Transfer iTunes purchases:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the iPod backup that iTunes makes does not included synced media like apps and music. -
Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD -
I have an old i tunes account attached to an old email account that is no longer valid. have forgotten the apple id attached to this acct. so no longer can get the forgotten id sent to the email. I have made a new apple id and email is attached but my laptop will not allow me to download again and start over. although really dont want to start over , as have alot of music in my old account. Please help! thanks
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H. -
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?
The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.
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I have an oder Ipod shuffle with many songs loaded on it. How can I transfer ths songs to a new computer since the old computer is no longer available?
I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?
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Everytime i try to download anything i get a verification email sent to my old email account, which is the on my apple id is signed up to and i dont have the password to that email account. Does anyone have any suggestions?
calum2208 wrote:
... Does anyone have any suggestions?
Have you tried to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I have an old email account that has a gift card balance How can I transfer this balance to my new email in order to purchase some tunes?
If you are talking about an iTunes or Apple ID account, you cannot transfer from one account to another.
If you have problems with it try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html -
I just got a new Mac- I have transferred my itunes but how do I transfer my iphone to the new itunes? i dont want my whole iphone to blank so please help
and everything from my iphone will transfer to the new itunes and i wont loose anything when i sync?
thankyou!! -
I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?
Click here and request assistance.
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