I have multiple corpoarate licenses for Acrobat X Pro, how do I DL the installation files?

I have multiple corpoarate licenses for Acrobat X Pro, how do I DL the installation files?

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Mylenium

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    I just subscribed to the Photography plan that gives me access to Photoshop CC and Lightroom 5.  I already own Design Creative Suite CS3 and Adobe Acrobat Pro (9).  When I downloaded the application manager and began to download PS & LR it showed all applications and most listed as the option "Try" and on Acrobat XI Pro it indicated "Up To Date."  Once I downloaded and installed the PS & LR applications I tried to open a .pdf to do some research.  I got the following message as Acrobat Pro tried to open:
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    Since it is Sunday and there is NO Adobe Customer Support and there is no IT department in my house, what do you think I should do?  As an aside, the initial download/install for Photoshop CC hung at 44% installed.  I did online chat with Bhartha at Adobe and he managed to do nothing but make my system worse.  So I got away from him and repaired the damage he caused when I did the "screen share" operation with him.  IM not so HO, Adobe's support system, what's the technical term?, SUCKS.  If I had any good options to Photoshop and Lightroom I would use them, but for now I'd be stuck with something worse, like GIMP and Aperture.  Okay, that's my rant about the sub-standard approach Adobe has to support.  Apparently they feel that once you have their product then you're stuck with it and if they give you crappy service, so what?  I hopefully await the day when Adobe gets bought and ruined by Microsoft.  Like the old days when the phone company was one big corporation.  Their motto:  We Don't Care.  We Don't Have To.  Adobe seems to have adopted that idea.
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    Everything was fine until I downloaded & installed PS CC.  I had a copy of Acrobat 9 I had purchased.  There was also a folder for AA XI I had previously downloaded as a Cloud member, but had cancelled that and did not use AA XI.  Everything in CS worked fine for the last 2-3 years, until this download.  As I stated, the download "hung" on install the first time at 44% install & I contacted Adobe via the chat line.  Why a download of Photoshop CC would wreak havoc on my functional Adobe Acrobat 9 Pro (or XI Pro, for that matter), is something they couldn't explain, and they couldn't fix.  They provided no help whatsoever...in point of fact the tech guy didn't actually seem to know how to navigate on a Mac.  First thing he did, using the "Screen Share" process, was open the Parallels partition and boot Windows.  And since this problem had nothing to do with my Windows/Parallel partition it was clear he didn't have a clue.   Everything he did after that just confirmed his ineptitude, right up until I turned the computer off to get rid of him.
      At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing.  I did.  It did not help.  Of course I will call Adobe tomorrow and I'm sure they will not have any solution either.  Which is why I unsubscribed to the Cloud account.  Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING.  That was their solution.  The brilliant minds of Adobe Tech Support in action.  "Did you try powering if off and then back on...?"
      At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS.  Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support.  Adobe doesn't care about good support.  They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom).  Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs.  Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER.  ALWAYS.  So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support.  Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS.  In point of fact, I DESPISE these clowns.  I just am forced to deal with them against my desires and better judgment.  Probably why homicide is illegal.

  • Licensing for Acrobat 9 Pro has stopped working win 7

    Mike, in January of 2013 had a question not answered.
    mike7s Jan 24, 2013 10:25 PM
    This question is Not Answered.
    Subject:  (147:6) Acrobat 9 Pro on Windows 7
    He explored all of the four "solutions" offered at Error "Licensing has stopped working" | Windows
    My situation is similar, and the results are the same: no solution.

    Hi Bill ,
    If you have performed all the prior trouble shooting and it ended up with no result .In that case I would request you get in touch with the Adobe Support team.
    Here are the links to connect with them.
    http://helpx.adobe.com/x-productkb/global/service-c1.html
    http://helpx.adobe.com/x-productkb/global/service1.html
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    Sukrit Dhingra

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    Team license links that may help
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