I have my ipod nano 6th gen. I cannot sync it, and this message appeared to the screen. " The ipod cannot be synced. The required folder cannot be found." how is it? Please help to fix this. thanks
How to fix my newly acquired ipod nano 6th gen? i cannot sync it because it always appear to my screen that it cannot be synced. the required folder cannot be found? how is it?
Is your iPod configured to sync photos? If so, try disabling the syncing of photos and see if the error message goes away.
Anything change with your iTunes library since the last time the Nano was able to successfully sync?
B-rock
Similar Messages
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My Ipod Nano 6th gen is stuck on Terms and Conditions page.
Details - Using Itunes, latest version as of May 6th 2011. Running Windows XP on an Acer Netbook (screen is cracked in bottom right corner, is it blocking anything important on Itunes?)
Problems - 1. Will not let my Ipod sync to Itunes. Won't let Ipod Nano 6th Gen past Terms and Conditions page. I check the box that says "I have read and agreed to the Terms and Conditions," click save, save to My Documents, and nothing happens. 2. I think it won't sync. The Ipod says "Syncing..." for a few seconds then nothing happens. All the Ipod says is "Connected. Eject before disconnecting.
Possible causes - The only thing I can think of is that I might have disconnected the Ipod before ejecting the first time I plugged it in.I check the box that says "I have read and agreed to the Terms and Conditions," click save,
It sounds like you're not seeing all the buttons on that screen, Muffin. So I'd try the following troubleshooting document:
iTunes: May not display all options at low screen resolutions -
It is in warranty does it need some repair?
Get a magnifying glass and a flashlight and make sure there is not something in the jack interfering with entry. If there is not, push harder.
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Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.
I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock -
Ipod Nano 6th Gen damaged Apple won't repair...any options?
I have had my Ipod Nano 6th gen for about 8 months and used it religiously during work outs...unfortunately I sweat a lot and apparently this will damage Ipod Nano to the point that Apple considers this to be outside the guidelines of normal manufacturer warranty. I am a little frustrated by this as I spend a fair amount of money on Apple products every year. Any advice on what I can do other than just sell it as damaged on eBay?
The best thing to do is consult Genius Bar. But as you have already said Apple does not honor the cause of damage and therefore not eligible for replacement. I recommend to visit an apple technical support to confirm the initial assessment.
You can try the out-of-warranty repair and determine how much it will cost you to repair. But try to weigh in cost of repair vs. a new replacement. Here is apple's statement about out-of-warranty repair.
If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
For more details, please refer to the Repair Pricing tab on the left.
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details. -
Can i get red clock face firmware on my ipod nano 6th gen silver?
I have an ipod nano 6th gen firmware 1.2 silver and i would like to know if i can get the red or other colour clock face firmware on my ipod.
I know that but i mean the colour of the clock face like if you get the red ipod you will get the red clock face on the clock number 7-9. Any chance to get it on my silver ipod.
Thanks -
Is it possible to get intermediate info while running with the Ipod Nano 6th gen?
In the store I was told that the Ipod Nano 6th gen would keep me informed every 500m or every km about my distance, average speed etc.
The Ipod only tells me AFTER the run what my average speed etc was. Not during my run. Is there a possibility to get this info during my run? The store does not know the answer.Do you have the Spoken Feedback setting set to On under Settings -> Fitness on the iPod?
B-rock -
Ipod nano 6th gen touch screen stopped working please help
Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.
I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model -
i have recently recieved an ipod nano 6th gen after the 1st gen recall, and out of nowhere it just started flashing the apple logo when connected to computer. Help please!
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
My iPod nano 6th gen only plays through 1 speaker in my VW rabbit (2007). Help.
I connected my ipod nano 6th gen using the VW aux cable in my 2007 rabbit. The connect came through, but only through the left front speaker. Please help!
Oh, Bluetooth also daoesn't work anymore!
Thanks for this great update, that causes problems where everything worked fine before! -
My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?
I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
ThanksI too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated. -
I recently purchased an IPOD NANO 6th gen. I have a large library of music on my PC (NON MAC). How can I sync my music library from my PC to my IPOD NANO. I use Windows Media Player to hod my music files.
Install iTunes and import the Windows Media Player library to it.
(63922) -
Help!! I just updated my iPad 2 into IOS 5.1.1.. When it finished updating, I can't open all of my games. Please help me fix this. :( thank you.
You are most welcome
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My ipod nano (6th gen) is no longer identied properly in itunes. I have followed all steps in the troubleshooting guide (uninstall and reinstall itunes several times, Apple Mobile Device running ok, verified USB port runs) but the issue is still not resolved. What can I do?
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?
Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen
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