I have negative balance on prepaid debit card and cannot download free app

I do not use debit card and want to get refund on a purchase. I would like a refund on the ispeak French app. I do not want it

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and click the arrow to the left of it, click on 'Report a Problem' and select 'I inadvertently purchased this application' in the problem box - iTunes support should reply within, I think, about 24 hours

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I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether

Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273

How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

HT1918 Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

It happens to me to and idk why it is really annoying i have no idea why it does this.

Why do i need to enter the credit card information for downloading free apps and redeem the codes?

getting a message says apple id has not yet been used with the itunes store while trying to download apps
why do i need to enter the credit card information for downloading free apps and redeem the codes?

As a security precaution, Apple verifies your billing credentials with every transaction whether paid or free apps or using the balance of a redeemed code.

I cannot download free apps on my iphone/ipad. I get a notice to input my credit card info, which i should not need to do enter for free apps. please help

i cannot download free apps via the App Store...i get an error message that asks me to enter my credit card information... i wish not to enter my credit card info until i want to purchase something, and to download free apps, i do not believe i should need to enter credit card info.
Please help me correct my Apple ID account so that i can download free apps.
thank you so much

This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?
I would appreciate your support to help me figure out if this problem is solvable.
The error comes about whilst trying to download certain apps from the app store, including CSR Racing which when i tap on install a message box pops up saying "This App Is Incompatible With This iPod touch", another time for a different app it came up with a message saying "This app requires OpenGL ES 2.0 graphics capability.
Main questions:
What was achieved from the latest forces iPod touch 2g update (17/07/2012)?
solvable problem(s)?
Will i need to buy a more recent model of iPod touch if this isnt fixable?
ps. My iPod has lasted me 3 years so far so i am not suprised, still in good nick!
thanks, Sim x

i saw something on itunes just a moment ago saying iPod 1g can download 3.1 update for £2.99, will this help with the compatability of the csr racing app at all with that individual problem? |http://support.apple.com/kb/HT2052] (html for this)
i didnt think graphics could change via software updates

First of all thank you so much for the answer solution to my having to place card information to download free app games on the App Store which I never had to so many times during my restoring even to brand new my practically brand new iPad with retina d.

First of all thank you all for the kind help and to apple for all the support in these times of wonder for me. Anyways I tried the suggested solution and again reaching the review prompt and opting create new Apple ID doesn't take me to the option none on a card information or any billing account I am not meaning to sign in for. I'm just meaning to download free apps which I have done so many times now, I mean 3x. But still, the first time I had so much downloaded and I didn't have this problem. Please could someone help me? Or will I need to reset my content and settings again? This would be my 4 or 5th time to need to do so. If so, is it better I get my iPad with retina display replaced? Not wait for it's value and brand new value to it go low. I got it for an x'mas gift just this January 19 ,2013 from family and if it's better I avail of the free shipping and handling on apple's returns and exchange, then I will do so. Thank you so much again everyone.

First of all thank you all for the kind help and to apple for all the support in these times of wonder for me. Anyways I tried the suggested solution and again reaching the review prompt and opting create new Apple ID doesn't take me to the option none on a card information or any billing account I am not meaning to sign in for. I'm just meaning to download free apps which I have done so many times now, I mean 3x. But still, the first time I had so much downloaded and I didn't have this problem. Please could someone help me? Or will I need to reset my content and settings again? This would be my 4 or 5th time to need to do so. If so, is it better I get my iPad with retina display replaced? Not wait for it's value and brand new value to it go low. I got it for an x'mas gift just this January 19 ,2013 from family and if it's better I avail of the free shipping and handling on apple's returns and exchange, then I will do so. Thank you so much again everyone.

ITunes is asking for credit card details to download free apps

I've never had an apple product before so im new to this, but i now have an iPhone 3GS on IOS 4.1. I can't update the iPhone as i have it unlocked and it will remove the patch. I know that to download apps you need to put in card details, but i dont own a credit card. Apparently, it's supposed to give me an option not to select any card, which would allow me to download free apps but that option isnt there. I can't download any apps, not even free ones.

There are instructions on this page on how to create a new account (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click 'create Apple id' when 'buying' it

No credit card--can't download free apps.

I printed out the instructions listed in the link (http://support.apple.com/kb/HT2534) because I am having the same problem not being able to download free apps. When I get to the step to select "none" for credit card, this selection is not there and won't let me go past without a cc. My daughter had here ipod first and she did not have put any cc info in and has no problems. How can I get past this?

Are you sure you're starting the account creation by clicking on the "get" button for a free application? I signed out of my account in the iTunes store, went to the App store and chose a free app. In the resulting sign-in prompt I clicked on create account and filled in the information, using an email address I've never before used with iTunes. When I got to the "provide a payment" screen I was able to choose None. Note that this won't necessarily work if you don't start the process by going to a free app and clicking Get.
If you're still having trouble, try making sure that your computer is running at least iTunes 8.0.2. Click your Help menu and choose About iTunes; the exact version you are running is in the very first line that scrolls up.
CG
Message was edited by: CasperGemini

Still need credit card info to download FREE apps in App Store

Why has this issue not yet been addressed by Apple? How is it even sensible that people must provide credit card information just to download FREE apps in the App Store? The App Store was launched months ago! This is very unusual of Apple and their policy of making things simple for customers.

That is Apple's policy.
You can setup an Apple ID without a credit card.
Apple and their policy of making things simple for customers
Create an iTunes App Store account without a credit card
iTUNES STORE - TERMS AND CONDITIONS
The iTunes and the Mac App Store are one in the same.

I still have money in my itunes gift card and cannot buy more

I still have money to use in my itunes card and i cannot buy anything.... why?

It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance.

I have tried everything, even erasing content on mI have tried everything, evey iPad and I am still being asked to put in credit card information to download free apps and update apps that I already have. Someone please help me!!!! This started 3 days ago

I have tried everything, even erasing content on my iPad but I am still being asked to submit credit card information for free apps. I am also being asked the same thing to update apps which I already have. Someone please help!!!!

See the following:
http://support.apple.com/kb/HT2534

I don't have a credit card and cannot access to app updates

I have an apple ID, but I just can't update apps since I don't have a credit card, because iTunes won't let me.
when I try to it tells me:
This Apple ID has not yet been used with the iTunes Store.
Please review your account information.
is there any way to avoid it?
Thanks!

Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none".

HT2534 I cannot download free apps or update current apps. I am being asked over and over to input CC information I have been downloading apps for a year now suddenly this I even purchased an iTunes giftcard and no dice. Only options are Mastercard, Visa,

I have had my iPhone 4 for a year and a half, with absolutely no issues. I've been downloading, using, and upgrading apps all the while, until suddenly I ran into this issue.
I used a pre-paid credit card to make an in-game purchase, and ever since then I am asked to put Mastercard, Visa, or Amex information into my billing info. I do not have a credit card, I even purchased an iTunes gift card thinking I could use that as a 'payment method' (even though I was simply trying to update an existing free app) and there's no option for it.
Frankly, I'm quite irritated. I wouldn't mind making a new iTunes account, but wouldn't that affect the apps/purchases/saved game info associated with my current account?
How the heck do I fix this issue, I can't use facebook as it requires an update but I can't update without a CC. Ugh.

I also wish to perform the 'free' upgrade to the mavericks OS however I am prompted to enter credit card details. This is neither appropriate and obstructive to my apple experience. I only wish to perform the upgrade and will give my details at a later date should I wish to make a future purchase. Please let me know what options are available to me without entering credit card details. It seems an unnecessary request for my financial information for which I don't/can't provide and is already limiting my iphone experience. I wish to use apple products in the future however I fail to see the logic of the credit card requirement for a "free" upgrade. An annoying roadblock to a smooth user experience.

I have negative balance on prepaid debit card and cannot download free app

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