I have no sound in Netflix, everything else seems to be working fine

Sound from all other functions working. Any ideas?

And, on a couple of occasions, I could not get it to play without unplugging and replugging the power.
This also happens sometimes with the 2nd-gen model. I just keep clicking the menu button on the remote every few seconds until I finally get a picture. I've never had to cycle power to resolve it. But sometimes it does take a while. Sometimes the power light even goes out (clicking the menu button turns it back on).
Definitely not elegant. Needs work. But it's "normal", not a problem with your unit.

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