I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

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Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close ..

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close th

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I was using iTunes on a PC forever and never had a problem. I recently bought a macbook and now I get an error message saying that it cannot connect to iTunes store. Secure network was rejected. Any ideas?

I keep getting a message that says "we cannot complete your iTunes store request. Secure network connection was rejected. There is a problem in iTunes. Please try again later." I never got this message on our PC, but recently bought a MacBook Pro and now I get this message. I'm the only one using the computer. I also get a similar message intermittently on my iPhone as well. Anyone have any idea what would be causing this? I tried syncing my phone with iTunes to see if that would do the trick, but the music didn't even transfer over to the macbook. Any help would be appreciated.

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

An error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse].

When i try and access my app store and click on categories and top 25 an error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse]. I have Tried resetting my iPhone logging out and logging back into my apple account ive tried changing the dates but it doesnt work. I dont have a phone to call apple support so how do i fix this please help! Thank a lot !!

Try this article: http://support.apple.com/kb/TS1368
Also, if that doesn't work, try this:
First you need to create another App Store iTunes account with a different country. (If you're American, do Canadian and vice versa)
When you sign out then sign in under the new account, it will say that your account only works in USA and to change the store. Once it does that your top 25 will be changed back to top apps and you'll get no more errors. Then you can change back to your normal account.
You can create another account free. Do it through iTunes on your computer or Mac. Change the country at the bottom of the App Store. Try and download a Free app. That way you don't need a credit card.

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened. Does anyone know how I can fix this? I tried rebooting my computer and reinstalling photoshop. Thank you!

i7 is quite fast. that's what i am on too. You may need to
It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
The order varies depending on your individual needs:
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

Whenever I try to download a game an error message pops up saying "cannot connect to iTunes app store" it's weird cuz it let's my look at games but won't let me download

I have tried to reconnect my wIfi but it still doesn't work :(

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

Why do I keep getting the error message that my iPhone cannot connect to iTunes?

I have tried all the suggestions that were in the articles about this problem but continue to get the error message.

I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
1. Phone: Motorola RAZR MAXX HD 24 GB of 32 GB free.
2. OS; Android 4.4.2
3. Message "Unfortunately, contacts has stopped"
4. Possible cause: Contacts stops working when either Verizon Cloud or Backup Assistant try to synchronize with their respective online storage systems. Also, neither APP managed to properly identify all my contacts. Cloud only backed up 13 of over 600 contacts. Backup Assistant Plus only backup up 360 of over 600 contacts.
5. Resolution: I disabled both APPs after clearing their respective cache and data. Then I cleared the data and cache for Contacts. Assuming your have a Gmail account for your Android device, Google will repopulate your contacts from the web based email account. So, nothing is lost and no damage is done. This was my experience.
6. Lesson learned: On my phone, and perhaps others, the Cloud and Backup Assistant are corrupted, or have bugs, and produce errors which interfere with the operation of Contacts when they try to synchronize, even imperfectly. Clearing the data from Contacts, and disabling the two Verizon APPS, resulted in restoration of the Contacts function.
7. Verizon's response: Verizon technical support pronounced itself mystified by the information presented here. So far, after two days, they have not responded with either a diagnosis or a fix.
8. My Expectations: I don't really expect Verizon to do anything at this point. I do have working contacts, and they are preserved via my Gmail account, so I have a working solution. It just doesn't involve Verizon software.

HT201359 Why every time I try to install a free app, it says my payment method is invalid?

Please help me.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Got a new iPad and every time in try to install pages it tells me I have to go through iTunes bc it's 20mb and I'm lost

I've been trying tobgo through iTunes to do it but this thing is driving me crazy bc it's going back nd forth nd I'm going in circles trying to figure this thing out

You have to download it in iTunes and then sync it with your iPad 2. The reason you have to do this is because there is a 10MB limit when downloading apps when using 3G.

I tried to erase all of the data on my Mac and now every time I try to start up my MacBook I get the backlash sign!? I've been trying to figure this out for almost 6 hours please help

i used the command F to go into Disk Utility. I clicked on my Hargrove and clicked erase. Then I restarted my comouter and it won't load up. I've tried so many things but nothing is workig? What do I do?

It won't "load up" because you erased the drive, including the operating system. There is nothing there to load...
Try following the instructions here: OS X: About OS X Recovery - Apple Support
You need to re-install OS X. You don't have a bootable drive right now.

Every time I go to authorize my account, I keep getting an error message. This has been happening since last night, Every time I go to authorize my account, I keep getting an error message. This has been happening since last night

Does anyone have any suggestions? Because now I cannot play anything that I have ever purchased on my computer, Iphone, or Ipod

If you uninstall and reinstall Quicktime, does that help? Click Start, then Control Panel. Find your Programs and Features icon (it may be labeled "uninstall a program" or something similar) and then uninstall Quicktime.Then go to [http://www.apple.com/quicktime/ http://www.apple.com/quicktime/], download and install Quicktime.
If that still doesn't work, start Firefox up in Safe Mode, and see if that makes any difference. [[Troubleshoot Firefox issues using Safe Mode]]

Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?

Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
I bought it in Thailand and am using it in Kenya.

I have the same issue. How did you solve it?

TS2446 i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, what is the problem? what can i do ?

i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, i creat a new password and still that message shoes ,what is the problem ?can you help me please???!!!!

If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Get message on iPhone 4S, "Cannot connect to iTunes Store." How can I access the iTunes Store?

I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.

Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

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