I have not been able to update my 3gs from 4.3.5, as nothing happens when I connect it to my PC
I have not been able to update my 3gs from 4.3.5, as nothing happens when I connect it to my PC
See #4 in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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Similar Messages
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I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
Will the 1st generation Ipad take updates past ios 5.1.1? I have not been able to update to ios 6.
5.1.1 is the highest for the first generation iPad.
-
I have not been able to update my fairy farm game for the last 5days as it quit at launch. I am afraid to delete and reinstall the game as i might lose all. Anyone knows if there is an update for this game? Please help. Thanks
Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
I have an Iphone 4S and ever since I did the IOS6 update I have not been able to update or downloand new apps. Itunes works fine along with everything else. I touch the update or download tab and nothing happens. Thanks for any input!
Settings, general, restrictions, are they off?
-
I have not been able to update my iphone 4s to ios 8.0.2 using Itunes
I have updated my Itunes on windows to latest version
The download of 8.0.2 fails after 20 minutes due to unknown reasons.Hi, nasser_1342
Thank you for visiting Apple Support Communities.
I would need a little more information regarding the exact errors you are receiving to better assist you. However, here are the best troubleshooting resources to start with when not being able to update or restore your iOS device.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Jason H. -
HT5654 please I need help, I have not been able to upgrade my iOS from 6.1.2 to 6.1.3?
please I need help, I have not been able to upgrade my iOS from 6.1.2 to 6.1.3?
Hello mpacology
The article below will provide assistance with upgrade your iPhone operating system. You can do this through iTunes or through the Software Update section in Settings >General > Software Update
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this option?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I have a neww lap top with winddows 8. I have not been able to transfer my music from my old lap top. I sstill have the music on my Ipod. how can I restore it to the new laptop?
Hey there Brian Lewis 217!
I have an article for you that can help explain a couple of different methods for moving your library to your new computer:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I originally set up my iTunes account on my computer at work, now that I have a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?
Hello John,
It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
You can also download your apps using your purchased history in iTunes with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I updated my ipad mini to iOS 6.1.2 and have not been able to udate my apps in the AppStore since. It say I have updates available but the page remains blank. I have tried switching the unit off and on and to no avail. Can anyone help?
Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
I have been trying to update my iPhone4s' software from version 5.0.1 to version 5.1. I continue to get a message from iTunes that a network connection could not be established. I was buying apps for my phone on my computer so I know that my connection is good. I clicked on Help in iTunes and had it to run a network diagnostic and all was good. Are the servers just jammed up with so many people trying to update to the newest software version? Thank you in advance for your time!
Sincerely,
PrettyinPinkInklook around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
We have one iPod and two iPhones; we have been unable to transfer our music from the Ipod via iTunes to the iPhones, please assist.
did you right click the ipod/iphone and click transfer purchases
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I have not been able to update Prelude CC 2014 to 2014.0.1 (much less 2014.2)
All my update attempts have failed thus far. What follows is the latest log form the attempt:
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | START - Installer Session
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | RIBS version: 8.0.0.22
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Total Timer]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK: Single instance running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Credentials
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Load Deployment File
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | deploymentFile option not given
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Another Native OS installer already running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Create Required Folders
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Assuming install mode
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Looking up install source path
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Sync Media DB ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Sync Media DB]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Pre check media db sync
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | End of Pre check media db sync. Exit code: 0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Sync Media DB] took 191 milliseconds (0.191 seconds) DTR = 104.712 KBPS (0.102258 MBPS)
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Ready to initialize session to start with ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:14:18:137 | [INFO] | | OOBE | DE | | | | 18189180 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:14:18:138 | [INFO] | | OOBE | DE | | | | 18189180 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:14:24:330 | [INFO] | | OOBE | DE | | | | 18189180 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ______ Verify Dependency Subscribers ______
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: 0 (0,0)
02/25/15 15:14:24:333 | [INFO] | | OOBE | DE | | | | 18189180 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} can be applied to product Adobe Prelude CC 2014_AdobePrelude3en_USLanguagePack 3.0.0.0 {82FD7DD6-562E-4CD5-A516-3E8A12355893}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "installSourcePath" to: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "workflow" to: updater
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "extensionsOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "patchesOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "workflow" to: updater
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Found payload actions:
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Deciding what installer mode to use...
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Setting requested payload actions
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is: true
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is: false
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is: true
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | END Setting requested payload actions
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | Collected advanced path check information for INSTALLDIR
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is a well-formed path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not the root path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a local volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a writable volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not on a case sensitive volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR passed path basic path validation: /Applications
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | In UninstallPreSystemCheckProc
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:130 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallPreSystemCheckProc
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:466 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Payloads passed preflight validation.
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Call PreSession Custom Hook
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionOpenProc
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:604 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadUninstallProc
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Installer Operation: PayloadUninstaller
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Session {057A81F0-0D17-4E50-89B7-25819A5CF1CE} modify request for AdobeCode: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:609 | [INFO] | | OOBE | DE | | | | 18189414 | Effective AdobeCode for: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:611 | [INFO] | | OOBE | DE | | | | 18189414 | Payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:36:850 | [INFO] | | OOBE | DE | | | | 18189414 | CustomizedPatch property not found in database
02/25/15 15:14:36:891 | [INFO] | | OOBE | DE | | | | 18189414 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:185 | [INFO] | | OOBE | DE | | | | 18189414 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:302 | [INFO] | | OOBE | DE | | | | 18189414 | Physical payload uninstall result:0
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 10760 milliseconds (10.76 seconds) DTR = 13290 KBPS (12.9785 MBPS)
02/25/15 15:14:37:562 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:37:760 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully updated the csu inventory for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} return values 0:0
02/25/15 15:14:37:761 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for post-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:37:762 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | In PostPayloadUninstallProc
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Installer Operation: PayloadInstaller
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Request to install payload
02/25/15 15:14:37:994 | [INFO] | | OOBE | DE | | | | 18189549 | Payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | Extracting assets complete. Number assets: 1
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | CustomizedPatch property not found in database
02/25/15 15:14:47:969 | [INFO] | | OOBE | DE | | | | 18189549 | Beginning installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:48:079 | [ERROR] | | OOBE | DE | | | | 18189549 | DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:48:079 | [WARN] | | OOBE | DE | | | | 18189549 | DW063: Command ARKCopySymlinkCommand failed.(Seq 810)
02/25/15 15:14:48:079 | [INFO] | | OOBE | DE | | | | 18189549 | Completing installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 11386 milliseconds (11.386 seconds) DTR = 23.1864 KBPS (0.0226429 MBPS)
02/25/15 15:14:49:356 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | The csu inventory was not updated for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}, value of local var is -1
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:49:516 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:49:516 | [INFO] | | OOBE | DE | | | | 18189180 | Skipping payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} as payload is not cached
02/25/15 15:14:49:649 | [INFO] | | OOBE | DE | | | | 18189180 | No operation. We're done:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components installed: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components repaired: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully removed 1 component:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | - Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: The following payload errors were found during install:
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial: Install failed
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack: Patch already installed
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Call PostSession Custom Hook
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionCloseProc
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:51:659 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Total Timer] took 37751 milliseconds (37.751 seconds) DTR = 3742.42 KBPS (3.6547 MBPS)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------- Summary --------------------------------------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | - 0 fatal error(s), 1 error(s)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ----------- Payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} -----------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please search the above error string(s) to find when the error occurred.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | These errors resulted in installer Exit Code mentioned below.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------------------------------------------------------
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Exit Code: 7 - Unable to complete Silent workflow.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | END - Installer Session
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | START - Installer Session
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:875 | [INFO] | | OOBE | DE | | | | 18198735 | RIBS version: 8.0.0.22
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | OSX version: 10.10.2
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Total Timer]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK: Single instance running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Credentials
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Load Deployment File
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | deploymentFile option not given
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Another Native OS installer already running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Create Required Folders
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Assuming install mode
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Looking up install source path
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Sync Media DB ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Sync Media DB]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Pre check media db sync
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | End of Pre check media db sync. Exit code: 0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | :: END TIMER :: [Sync Media DB] took 120 milliseconds (0.12 seconds)
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Ready to initialize session to start with ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:28:16:895 | [INFO] | | OOBE | DE | | | | 18198735 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:28:16:896 | [INFO] | | OOBE | DE | | | | 18198735 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | ______ Verify Dependency Subscribers ______
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] |Hi James,
Log out of Creative Cloud, then Log back in. Can you update now? If not, contact support here: Contact Customer Care
Thanks,
Kevin -
TS3694 I have not been able to update my iPod Touch 4th generation to the newest software?
I have attempted to update it twice in the last two days. First I downloaded the newest version of iTunes, and then I clicked "Update". After about 2 hours an error pops up that says something along the lines of "Error 9006. Networking or downloading error has appeared. Please check your network and try again later." I have no clue what that means. Because I have the older software I am now unable to download many of the apps I would like, so I would appreciate any help I can get! Thanks
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
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