I have not been able to use iTunes for several months. Every time I open iTunes, it freezes by computer such that there is about a minutes between each action. I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.

I have not been able to use iTunes for several months. Every time I open iTunes, it freezes by computer such that there is about a minutes between each action. I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory. Help! I can't access my iTunes content.

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Have not been able to download InDesign for several days... "corrupt file msg" Need ASAP for school!

Have not been able to download InDesign. Have tried approximately 8 times and keep getting error message. Any advise would be appreciated.

From what URL are you downloading InDesign? What message are you getting?
Also, try posting in the forum for downloading and installing:
Downloading, Installing, Setting Up

I have not been able to use itunes in over a month. It says Itunes disabled. I have reset password but still have same problem. HELP!!!!

I have not been able to use itunes in over a month. My son uploaded gift cards and lost the $. WE can no even update our apps. WE have reset password multiple times. But we continue to get the message ID Disabled. I have updated my billing information. WE do not want to use a credit card. WE only want to use ITunes Cards. HELP!!!!!

Have you contacted itunes support?
http://www.apple.com/support/itunes

TS3694 updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

http://lmgtfy.com/?q=iPhone+error+code+3004

For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I have an apple id but i have not been able to use the same id with i tune and app store..what to do

i have an apple id but i have not been able to use the same id with i tune and app store..what to do???every time i m trying to login it is telling that this id has not been used with i tune and App Store ....reviewing of my id is one of the option provided to me after this...

Have you logged in and reviewed your account and entered payment details ? Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either have to enter card details (you should be able to remove them after entering them), or create a new account (using the instructions on the above link).

Since installing OS X, I have not been able to use PrintMaster program. Is there a solution?

Since installing OS X, I have not been able to use PrintMaster program. Is there any solution to the problem listed below:
PrintMaster 2012 Platinum <4.0.0.230> encountered the following error:
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessor Impl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructor AccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at com.storyrock.framework.Builder._main(SourceFile:211)
at Application.main(SourceFile:17)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at apple.launcher.LaunchRunner.run(LaunchRunner.java:116)
at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:51)
at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
Caused by: java.lang.NoClassDefFoundError: quicktime/std/movies/Movie
at com.storyrock.ui.TreeDialog.addContent(SourceFile:1127)
at com.storyrock.framework.AppFrame.<init>(SourceFile:565)
at com.storyrock.ui.TreeDialog.<init>(SourceFile:148)
at Application.<init>(SourceFile:12)
... 13 more
Caused by: java.lang.ClassNotFoundException: quicktime.std.movies.Movie
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
... 17 more
If this situation persists, please visit the technical support website at http://www.printmasterpacks.com/support
Is there a solution?

Found the answer. I wasted a bunch of time trying a whole bunch of different things like changing my security settings to allow apps from Everyone, turning off my firewall, downloading a newer Java, etc.
I finally contacted Printmaster support and they said that Printmaster 2012 Platinum (and ALL VERSIONS of Printmaster other than their newest one) will simply not work with Yosemite. Even their newest one (called Printmaster V6 Platinum) won't work unless you download a fix. Here is the entire response that they sent me. I've had Printmaster 2012 Platinum for several years so it will cost me $10 and some effort (calling them AND sending an email with a photo of the box and disc...and then paying them) to get a version that will work.
"Thank you for contacting Customer Support.
Unfortunately with the release of Mac OSX 10.10 Yosemite PrintMaster is experiencing issues with this new operating system. We have created an update for PrintMaster v6 Platinum our current release of PrintMaster.
We are pleased to let you know that the update for the Yosemite incompatibility is available as a download. Soon we will also have available on a DVD format. We are hoping to release the DVD format by the end of March, 2015.
If the download is acceptable as a replacement, please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST, to order the download. Mention the case number in the subject of this email. They will require proof of purchase, so please be ready with that information. Continue reading for more detail.
The following options are available to get the update to PrintMaster v6.
If your purchase was within the last 90 days:
Owners of PrintMaster 2012 or older can obtain a free download, or if you want the DVD shipped to you we will send the DVD for the cost of shipping (prices vary on your location – only within the US and Canada) as long as the program was purchased in the last 90 days with a receipt showing the purchase date.
If you would like the download option, please send your request along with:
Your mailing address and phone number.
Copy of the receipt showing the purchase date to be under 90 days.
We can then process a no charge download order to be sent to you via email. If you would like to have the DVD shipped to you please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST. If your purchase was more than 90 days ago:
If the program was not purchased in the last 90 days, we can offer the download at the replacement cost of $10.00. If you want the DVD shipped to you the cost would be $10.00 plus shipping and handling (prices vary on your location – only within the US and Canada). Please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST to place the order.To receive this exchange, we require proof of purchase.
Please provide your order number for purchases made directly from Encore.com or Broderbund.com.
For purchases made other than at Encore.com or Broderbund.com please reply with the proof of purchase attached to a reply email. Proof of purchase can be a copy of the receipt or a copy of the front of the box and the disk.
NOTE: We are unable to view images inserted into the body of the email, the file must be attached to the email for us to be able to view it."

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

Hi There,
Can you confirm if you were able to download Presenter 10 successfully, Can you please paste the screen shot of the downloaded file for Presenter 10? Can you please check in control panel >Program and features and check if you are able to see Adobe Presenter 10 as a installed program?
Regards,
Mayank

I do not understand what you are doing to my account I have not been able to use flash stock review

I do not understand what you are doing to my computer and adobe account. I have not been able to use the flash finance review on my AOL stock account. What do you want me to do. Bill Schweikert

Adobe is doing nothing to your computer. We are, however, giving notice that our Workspaces service (accessible at https://workspaces.acrobat.com) is going to be shut down in a year. If you have files stored in Workspaces, you will need to download them to your computer before 1/6/2015.
Please see: http://forums.adobe.com/docs/DOC-4203
This has nothing to do with your AOL stock account.

I have not been able to use facetime on my iPhone 5 and my daughters iPod 5 since yesterday. Does anyone know if there are any problems with apple?

I have not been able to use facetime on my iphone 5 and my daughtes ipod 5 since yesterday...does anyone know if there are any issues with apple?

As these are user to user support forums, there will be no official response from Apple posted here.
Basic forum ettiquette is search before posting, so why post again if you've already searched? Seems rather unintelligent.

I updated my software today and since have not been able to use some of the games on Facebook. I have installed the flash player 12 and still problems, can anyone give me some advice?

I updated my software today and since have not been able to use some of the games on Facebook. I have installed the flash player 12 and still problems, can anyone give me some advice?

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

Have not been able to use keynote if it's linked to icloud. It just starts and turns off quickly. No problem if I toggle off using icloud. Any ideas.

Have not been able to use keynote if it's linked to icloud. It just starts and turns off quickly. No problem if I toggle off using icloud. Any ideas.

Have you updated to the latest level of Keynote on your iPad? Keynote 2.0.1 (1075) - Check Settings > Keynote
If so, there isn't much that you can do other than report this bug to Apple http://www.apple.com/feedback/ipad.html
You could try restarting or resetting your iPad.
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

I have not been able to send email for some time but now i have stopped being able to recieve email.

i have not been able to send emails for some time but in the last two days ive stopped being able to receive, the message says 'username or password incorrect' ive checked all the settings, ive deleated accout and set up again, ive rebooted phone. i tried to sync with pc but this also fails any ideas

That is correct, They don't seem to know about Mac, never got a single scrap of help from them. Try recreating your account from scratch, delete the account, (write down all your settings first) and add an account, see if that works, and if it does, delete the first account to prevent things doubling up on you. I think that's what I did, it was quite a while ago. Hope this helps, or gets you pointed in the right direction. Maybe go to At&t and try creating another account, and if ti works, delete the first.
One other tihing I did was to reset Safari, as AT&T uses the net, that's about all I can remember, like I said it was awhile ago.

I tried the Aperture trial and liked it but did not buy it when the trial finished. a few weeks later I purchased Snow lepord and purchased Aperture Via the app store. i have not been able to use it because every time I open i get the spinning wheel of de

I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I have not been able to use iTunes for several months. Every time I open iTunes, it freezes by computer such that there is about a minutes between each action. I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.

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