I have order number and order date with me want to down load adobe creative cloud can you advise how to go about it

i have order number and order date with me want to down load abode creative cloud on my desktop pls can you advise me how to go about it pls

Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

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We had a contaminated email and now we cannot send emails . our service provider thinks problem in 'mail' settings but did not want to get into that area. Can you advise how we look into this

we had a contaminated email and now we cannot send emails. Our service provider advises that 'Mail' settings may be compromised. but were not willing to get into resetting. How can this be fixed ?

jenfromwa wrote:
we had a contaminated email and now we cannot send emails.
Not exactly sure what you mean by contaminated, but there is currently no known e-mail that could impact the Apple Mail application as you have described.
Without knowing who your e-mail provider is and what type of account (IMAP or POP3) we can't advise you as to what those settings might be.
One way to fix it would be to delete the account from Apple Mail Preferences->Accounts and add it back.

I just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

i just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

You can right click the tab and choose "Close Tab" to close a tab.
Some menu entries are hidden by default and only appear if you use the keyboard to open the menu.
You can see the difference if you use Alt+F or Alt+B to open the "File" and "Bookmarks" menu and compare that to what you see if you use the mouse to open the menu after you have made the menu bar visible by pressing Alt or by pressing F10.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.

I have Lightroom 5.2. When I installed LR 5.3 vis Adobe Creative Cloud there was an error 1624

I have Lightroom 5.2. When I installed LR 5.3 vis Adobe Creative Cloud there was an error 1624
Details of the error message as follows:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
MSI Error message:
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
Would appreciate you help on this.

Please forgive me. I have not figured out how to use this forum very well. I have a similar problem. I have a trial version of Lightroom 3 already. I have signed up for Photoshop CC etc.
It includes Lightroom and several other piece of software. Lightroom 5 will not install. I was successful at downloading and installing Photoshop CC and Bridge CC. As I said Lightroom did not install. The Adobe Applications Manager shows "Installation Failed". I did retry and got the same error. The error is
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW006 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
I am running a Mac. The OS is Snow Leopard. Is there any other information that I can provide that might help? In about May of 2011 I changed from Windows to Mac. At that time Adobe provided me with a trial copy of Lightroom which I installed and did not really ever use.
James Gray

Can an older MacBook with OS X Snow Leopard run Adobe Creative Cloud programs?

I bought my MacBook around 2008 and I'm upgrading the operating system to Snow Leopard. (I know, this MacBook is in the Ice Ages.) I am wondering if I'll be able to use Adobe Creative Cloud's suite of programs on this older MacBook and operating system. I mainly use Premiere Pro for video editing. Sometimes Audition and sometimes Lightroom/Photoshop.

If your MacBook has got an Intel Core 2 Duo processor, you can upgrade. To check which processor your MacBook has got, open  > About this Mac.
I recommend you to have at least 4 GB of RAM to upgrade to Lion. You can buy more memory at OWC or Crucial. Make a backup of your files with Time Machine before upgrading and check that your apps are compatible > http://www.roaringapps.com

I had to reboot my computer and my download was deleted, I need to download adobe creative cloud again under my account, how I can I do that?

I had to reboot my computer and my original download was deleted, how can I download adobe creative cloud under my account again?

Hi rocion
just sign in with on adobe.com with your account, download CC assets--install on your desktop--sign in at CC asset using your ID--download a program
regards
Deto

How to manage the same counter based on Order Number and Order Items

Hi All,
we need some help to build an infocube and a query as described in the following scenario.
ODS 1 (Order Numbers aggregated at month level) defined as:
- Order Month
- Customer
- Counter
ODS 2 (Order Items aggregated at month level) defined as:
- Order Month
- Customer
- Product
- Counter
We would like to build an InfoCube that allows us to create a query through which we are able to compare:
- ODS 1 - Counter, that means the number of orders without considering the product
- ODS 2 - Counter, that means the number of orders where a specific product is included
For example:
ODS 1:
Order Month........Customer........Counter
200701...............20001.............10
200701...............20002.............5
ODS 2:
Order Month.............Customer...................Product..........Counter
200701.....................20001.......................A....................1
200701.....................20001.......................B....................10
200701.....................20002.......................A....................4
200701.....................20002.......................C....................5
The desired query should show the following result
Ord Month.Customer..Product.....Counter....Counter
.................................................(ODS2).....(ODS1)
200701......20001.......A..............1..............10
200701......20001.......B..............10.............10
200701......20002.......A..............4..............5
200701......20002.......C..............5..............5
Do you have any idea how to get this result?
Thanks
Kind Regards

Hi Valeria,
Have a look,
<a href="http://sapbwneelam.blogspot.com/2007/08/sap-tables.html">How to... Count the occurrences of a characteristic</a>
<a href="http://sapbwneelam.blogspot.com/">More Docs .....</a>
Hope it Helps
Srini

I need to re down load the creative cloud program as I have a new laptop as my old one is dead how do I re download the creative cloud program

I have bought Creative cloud on a monthly payment and download the program and my laptop has died and I now have another laptop and need to know how to re install the program any help would be appreciated
kate

Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html

HT2305 i have windows 8 i want to down load i tunes to my new computer.How do I get the update for my itune windows 8

I have windows 8 and want to to down load itunes to my new computer how do i do it

You do not. There is currently no publicly available version of iTunes for Windows 8.

I have an iPad and an iPad mini, I want to move my photos from one to the other how do I do this?

I'm struggling to move my photos from one iPad to another. I don't have a device to do like you tube shows, can this be done on iCloud?

Transferring info from your current iPhone, iPad, or iPod touch to a new device

I have a PC and I would like to cancel my annual subscription to Creative Cloud Photography plan Student and Teacher Edition (one-year, prepaid). What should I do?

Thank you guys for a solution!

If it's prepaid it will simply run out if you don't refresh it. Otherwise there is nothing to cancel and there's no refunds on this.
Mylenium

I cannot open numbers with annual expenses on the sheet can you advise how I can over come this issue !

I have a numbers document that will not open can someone give me some suggestions as to what can be done please neil

Although I am not a Numbers expert, let me ask a few questions so that others might help:
1) What, if any, error messages to you get?
2) If no message, are there any other symptoms besides not being able to open?
3) Have you updated to the latest versions of Mt. Lion and Numbers?

I have a new macbook pro and I want to reinstall my adobe creative suite 5.5

I have a new macbook pro and I want to reinstall my adobe creative suite 5.5. How to process?

Hi philipperahm,
If you do not have the download/DVD for CS 5.5 then you may download it from the direct link: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html, enter your serial key to activate the software.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

I'M FED UP WITH NO BEING ABLE TO ACCESS MY ADOBE CREATIVE CLOUD SOFTWARE.

I subscribed to 1 year with Adobe Creative Cloud more than a year ago. I got a discounted price of $29.99 per month instead of the normal $49.99 per month, because I qualified being that I had previously purchased and installed Adobe Creative Design Suite 4. I thought it a great idea to have all the software that the Adobe Cloud offered. A few months into that yearly subscription, I had been using Adobe Muse which was wonderful because I could actually create websites without knowing a bit of code. Yes, I was designing one site and had major difficulty and failed to publish many times. No fear, because a very king gentleman on Adobe Support named Zak did all his best and gave a great amount of attention to resolving this problem. While building that website my client lost patience with me in that I could not publish what the client wanted within reasonable time period because of all these failures in publishing and time in between each staggered resolve periods. I lost that client and ended up with a live website with a great deal of my artwork collected and established there. I decided to keep that website active if nothing more than to present it as a portfolio of sorts. Apparently, Zak, understood my disappointment with losing this client and actually provided me with a years, 12 months subscription to Adobe Creative Cloud. This was wonderful for me and I accepted it graciously. So a year’s subscription proceeded month by month. Unfortunately every month I was subject to having to reaffirm the license for this yearly subscription! I began what ended up to be having to contact support each month for assistance in doing so. For without reactivating this yearly license each month I was subject to interruptions in accessing the software's usage or unable to use it at all. Major frustration...So come the nearing end of this Adobe Creative Cloud's subscription I contacted Adobe Support to voice my complaints on having to do this every month and once again get the subscription activated in order to use my software. This one support technician was giving me a difficult time for some reason and broke our telephone conversation many times as it was necessary for him to update himself with my file??? He came back to me astonished to find 12 months credit and asked me where did I acquire these freebies and on and on. He wanted proof that I had gotten these credits legally even though I reiterated the true story of benefiting from Zak's kindness. He wanted me to provide proof of the letter giving me all these credits and I told him I could and would. But he wanted to keep me on the phone for any duration until I could search my documents and find this letter and show it to him. I told him that I did not have time to search for it that moment and I could provide it later? He was really reluctant to allow this but eventually he requested I post this letter as proof onto my support ticket? Which I got around to do soon after. When posting that proof I asked to be given extra time on the subscription for being so to suspected of fraud? I asked for the hell of it a year or 2 more for Christ's sake? You know what, my support post has yet to be answered and actually I see that it was dismissed to no fault of mine. You haven't heard the most of what I went thru every month with this year’s subscription to Adobe Creative Cloud. Yes, I'm pissed because now they are wanting me to spend $49.99 every month for another year’s subscription? Besides now the Creative Design Suite 4 that I had originally purchased as a full legal copy and acted to provide me with the original $29.99 discount qualification, they say is an OEM copy and does not qualify for the discount... What! Give me a break Adobe? I do not like being treated this way and must state the story as true, which it is, here in this forum. Thanks for listening. Sincerely, John Williams
As of today, Sunday, November 3rd, 2013, I'm still blocked from accessing my ADOBE CREATIVE CLOUD SOFTWARE! I have submitted screenshots and whatever else to Adobe Support and have had no contact. I get a message that states it cannot go online to renew, confirm, update my subscription and therefore I can't access my software. Do you know how long this has been goping on now and how many times i've been interrupted from using this software over the last year?????

Most of us in this forum are users who volunteer on technical issues, and not Adobe employees although they do drop in from time to time. As users we simply have no control over activation and that's why you are not getting responses.
If you havn't done so,you might try the Muse forums and see if you can get a staff member to look into it. Have your case numbers and phone transcripts handy.
Last option is to keep calling customer service until you get someone who will help or ask for a supervisor.
Hope this get resolved,
Gene

Hi I can't access my old behance account and every time I tried to log in it took me straight to Adobe creative cloud.

Hi I can't access my old behance account and every time I tried to log in it took me straight to Adobe creative cloud.

If you have a login questions - please contact Behance support directly. Behance is transitioning all logins to Adobe IDs this Spring 2014. If you signed up for Behance post April 10, 2014, your Behance login matches your Adobe ID exactly. If you signed up before this and are having trouble logging in, visit this section for more help, or contact Behance support. Please do not comment on this forum with login questions, as we're able to provide much faster, one-on-one support elsewhere.

I have order number and order date with me want to down load adobe creative cloud can you advise how to go about it

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