I have pre ordered a song but now I can't download it.

I pre ordered ' The Tea Street Band - Push The Feeling On EP' when the band first put it up for pre order.
Last night the band made the download avaiable for download, as I attempted to do that it would'nt let me download it, suggesting I had to buy it again.
I am very disapointed with apple in this situation, I know £2.49 is not a lot of money but they should make sure this does not mean, me or other people in the same situation have to pay for a download again.

Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

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    Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
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