I have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks

Question

i have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks
i cant login anywhere as all my passwords are saved in firefox, i cant even access teh firefox preference to get my password, it's so sad

Answer 1

You likley have a corrupted Firefox preference or other support file in your User/Library folder.
Programs load these files from the user account to adjust to user specifications, instead of having multiple copies of the same program on the machine.
So when you reinstalled Firefox, it reinstalled the progrma only and the user support files remained from before.
To prove this point, use System Preferences to create another Admin account and log into it, Firefox should run like a charm.
To remove the Firefox support files from the problem user account your going to need to locate these files and delete them one at a time and try FF again and again.
The first one you shoull try is your FF .plist file located in your User/Library folder.
Clicm on the Finder and use the Go > Go to Folder and paste this
~/Library/Preferences
and press Go.
Now scroll down until you see the Firefox or Mozilla .plist file and Trash it, quit and restart Firefox, it will recreate the preference file with default settings you will have to reset it.
Next run through the list of fixes #1-13 here before proceeding.
https://discussions.apple.com/docs/DOC-3353
If you need help deleting other FF files, download the free Easy Find from MacUpdate.com and search for anything "Mozilla" or "Firefox" in your User account only and take your chances you hopefully won't delete your password file in the process.
You should have site passwords written down someplace and locked up tightin case you need them, a computer isn't totally safe and reliable.