I have problem with my iphone 3gs , ISO 5.0.1 , i tried to update it to new 5.1.1 and not getting and showing below massage  the iphone could not be updated. an unknown error occurred 11

I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app  so i tried to update it to new 5.1.1 but not getting update and showing below messege  the iphone could not be updated. an unknown error occurred 11
thanks

if itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.

Similar Messages

  • IPod won't sync - "Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"

    I recently bought a used iPod Classic (my previous one was stolen). I still had my iTunes library on my computer so I was just going to hook it up and sync my library over, replacing what was on there from the previous user. When I first hooked it up to my computer (Windows 7 64-bit) there was a message saying the drivers were not installed properly. I un-plugged it, and plugged it back in to the same result. I tried 1 more time and didn't get the error message. I then opened iTunes and clicked on the iPod. I checked for updates, then clicked "Restore this iPod". Next, I set it up to sync music, and the sync began. It seemed to work for a while, the "Syncing iPod" message was displayed at the top, and it said it was copying songs over. It did this for about 10 minutes before I finally got the following message:
    "Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"
    After that happens, everything seems to freeze up. iTunes says it's still syncing, but nothing ever seems to happen. If I click the eject button, nothing happens either. I eventually have to just disconnect the iPod. The iPod seems frozen for a while, then it seems to reboot itself (the gray apple window displays), then the interface displays and I can get to the songs on there. But, only a very small portion of my library makes it to the iPod. I've tried several times now and it always seems to be the same songs that DO make it onto the iPod. However, it's a different song listed in the error message each time, so it doesn't seem to be just 1 song causing the problem. Also, once I hook the iPod back to the computer, Windows displays a message prompting me to scan the drive and fix errors. I did it once and it said it found some errors and fixed them.
    I saw this thread: https://discussions.apple.com/thread/3924425
    and some people were suggesting removing everything from your library then re-adding it, in case the paths were messed up. I tried that and still got the same results. I also updated iTunes to the latest version, and I've tried different USB ports and 2 different USB cables.
    I also found instructions for a batch file you can run that, I believe, updates the iTuens DLLs, I did that as well but it did not help: http://support.apple.com/kb/TS1539
    What else can I try to fix this?

    bump (if that's allowed)

  • TS1463 Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

    Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

    I had this problem with a new album I downloaded this week from Amazon. It looks like they changed their cloud player download functionality within the last few weeks.
    I previously tried the steps listed here: http://support.apple.com/kb/TS1539
    I had also tried Windows Updates and a few other suggestions I found on this topic and nothing had worked.
    In iTunes, when I right-click on the track to "Get Info," I noticed it lists WHERE at the bottom of the Summary tab to show where the file is located. It said the file was located in \\?\C:\mp3\... Amazon automatically downloads my mp3's to this directory and imports them to iTunes. I assumed there was something wrong with the mapping, due to the \\?\.
    If you notice your files are not mapped to a valid location:
    Highlight the affected tracks and press the <Delete> key on your keyboard.
    Select the Remove option when prompted to remove the files from your Library. Take care to Keep Files if prompted so you don't completely remove them from your computer.
    Locate the files on your computer and drag them to import back into iTunes. If you check the location mapping in Get Info, the directory should now be valid.
    I think the USB workaround above might resolve this issue, but this probably helps to explain that the files locations weren't referenced in iTunes correctly in the first place.
    Message was edited by: artfuldodgr42

  • My 160MB iPod Classic won't sync from iTunes.  This is a recent problem.  The error message is "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that music will sync but photos will not.  Current software on Mac and iPod.

    My iPod classic won't synch from iTunes.  This is a recent problem.  The error message reads "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that the music will sync but photos will not sync.  I am running current versions of software on the iPod and the iMac / iTunes.  HELP! J

    First try to resolve #2 by:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem
    If you can resolve #1 and still get same message for #1 then you have to restore the iPod like the message says.

  • TS3694 the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • The iPad cannot be synced. An unknown error occurred (1140).

    Since updating my iPad to iOS 6 and updating iPhoto to 9.4, I have been receiving the error The iPad <name of my iPad> cannot be synced. An unknown error occurred (1140).
    The syncing seems to be centered around photos. I used to have the box checked next to "Sync Photos from iPhoto" and now the only way that I can get the iPad to finish sync without error is to uncheck that box.
    Any ideas how to fix this problem or what that code is?
    A couple things that I should mention:
    1) Photo Stream is Off on my iPad.
    2) If you click on the Photo app it shows that there are no photos on the iPad. Screen says No Photos or Videos - You can take photos and videos using the camera, or sync photos and videos onto your iPad usining iTunes.
    3) If I go to Settings > General > Usage > Photos & Camera it shows that I have 4.2 GB of data used by photos and camera. Clicking on it, it shows that 3.7 GB is Photo Stream and 551 MB is Photo Library.
    4) If I got to the same usage screen on my iPhone 4 running iOS 6, Photo Stream is listed as 1.5 GB.
    I can't seem to figure out how to get rid of the space on the iPad, but I assume this error as something to do with iTunes thinking there is a library on the iPad that isn't there. That's just me assuming though.
    Any help would be greatly appreciated.

    I'm having the same issue.  After updating all iOS devices to iOS 6, then updating all software on my iMac to the latest versions (including iPhoto 9.4), everthing was working as it should.  I was able to sync all of my devices (New iPad, iPod Touch, iPhone4) with the iMac early this morning.
    Subsequently, I opened iPhoto for the first time since installing 9.4, a window popped up informing me that my photo library had to be converted to work with the iPhoto 9.4.  I clicked okay, and let the conversion process run its course.
    About ten minutes later, I attempted to once again sync my iPad with the iMac.  The sync process would run for a few seconds, then stop with a window popping up saying "The iPad cannot be synced. An unknown error occurred (1140)".  I then attempted to sync the iPod and my iPhone, with the same results.
    After consulting the discussion forums, it looked like lots of other users are encountering the same problem, and that it was somehow related to the new iPhoto.  Someone suggested turning off syncing photos from iPhoto, which I did.  With photo syncing turned off, the rest of the sync program now runs without a problem.
    I've submitted a bug report to Apple.  Hopefully, enough other users have done the same, and Apple will fix whatever it is that's causing the problem.

  • Whenever I try to open an attachment I get "The download cannot be saved because an unknown error occurred"

    Title says it all. If I try to "open" an attachment, the download dialogue comes up and the progress bar begins to fill, then when it should be complete I get the message:
    "The download cannot be saved because an unknown error occurred
    Please Try Again."
    I can still save the files, but then I have to delete them (and that's just a hassle). Any help would be appreciated!

    Tools, Options, Attachments, Incoming. Then set to your prefered PDF reader.
    An update has reset this to the internal PDF viewer rather than sticking with the one you had before. This reader does not work on my machine.

  • When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

    When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
    I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
    After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
    But, hey, here I am now, with the same problem.
    If anyone has any suggestions? Please.
    Details:
    16GB ipod touch 2nd generation
         -currently 8.8GB of music
         -currently .01GB of apps
         -currently .22GB of other
    Software Version: 4.2.1 (up to date, according to itunes)
    Set to "manually manage music and videos"
    iTunes 10.5.3 (current version)

    Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • An error occurred while connecting to the AirPlay device "Apple TV". An unknown error occurred (-15000).

    Hi ,
    I acquired an Apple TV (Gen3) a couple of days ago.
    The Apple TV seems to be connected properly to WIFI (Good signal)
    I watched streaming videos on Youtube and film trailers – the speed is ok.
    I followed the protocol but, still, I cannot connect Itunes to the Apple tv.
    These are the error messages:
    On the TV : apple tv could not connect to library
    In Itunes: An error occurred while connecting to the AirPlay device “Apple TV”. An unknown error occurred (-15000).
                    Please note that Apple TV doesn’t appear in the list of devices in Itune’s preferences menu.
    The Home Share is enabled on both devices and I connected with the Same Apple ID on each device.
    Airplay is on.
    Ref Apple TV :
    Apple tv: Model MD199HC/A
    Serial number DY******RHN
    apple tv software : 5.3(6105)
    Imac: OS X version 10.8.4
    I already tried to :
    Unplug/plug modem and router
    Test connectivity
    Disable the Firewall
    Re-enable the firewall with Itunes in the list of ‘allowed’ devices
    Re-set Apple TV (3 times) + Up to date
    Re-start Apple TV and computer several time
    Itunes is up to date
    Could you please help?
    Many Thanks
    Sylvie
    <Edited By Host>

    Hi all,
    Thanks for your comments.
    In my knowledge, there isn't any security software active on my computer.
    After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
    It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
    Sylvie

  • The iTunes Library file cannot be saved unknown error occurred (-54)

    Anyone seen this before and can it be fixed
    The iTunes Library file cannot be saved unknown error occurred (-54)

    adamwineguy wrote:
    I was having this issue as well, after doing two things: updating iTunes yesterday, and installing and running ClamXav, a Mac antivirus tool.
    I have now fixed the issue, first I made sure that I had the proper permissions for iTunes and it's library folders. Then I completely removed ClamXav and all its related files and restarted iTunes.  Now I no longer get this error when adding new media to iTunes or updating apps, and the library file saves fine.  For some reason I think it was related to the antivirus software.
    I think it was a coincidence as ClamXav only modifies permissions on the files it installs and none of those are anywhere near your iTunes folders, but I'm glad you got it working.

  • The mini ipad cannot be synced, an unknown error occured (-69)

    I cannot synced files after I had changed to windows 8.1. When I synced the mini ipad, a message pop up- "the mini ipad cannot be synced, an unknown error occured (-69)"
    How can I synced again?

    Unknown Error -69 When Syncing Music or Video
    https://discussions.apple.com/article/HT1210
    http://www.makeuseof.com/tag/12-most-common-ipod-sync-problems-fix/
    more
    ipad sync error 69

  • An error occurred while connecting to the airplay device "apple tv". An unknown error occured (15007).

    an error occurred while connecting to the airplay device "apple tv". An unknown error occured (15007).
    need help

    Hi all,
    Thanks for your comments.
    In my knowledge, there isn't any security software active on my computer.
    After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
    It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
    Sylvie

  • Itunes could not copy 'song' to the ipod 'name ipod' because of an unknown error occurred (-5000)

    Itunes could not copy 'song' to the ipod 'name ipod' because of an unknown error occurred (-5000)

    This problem does seem pretty random, affecting just a small number of tracks. Apparently it is due to some file corruption or something... Anyway, this thread https://discussions.apple.com/thread/2654317?start=15&tstart=0 has a couple of solutions spelled out. Basically the same thing that a-monk-at-large suggested above. (Delete and redownload the offending tracks.)

  • I'm trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, "The iPad cannot be synced. An unknown error occured." What on earth is that all about?

    I’m trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, “The iPad cannot be synced. An unknown error occured.” What on earth is that all about?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • "An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."

    "An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
    What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?

    I have same error except that i get it even when my phone is not connected.

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