I have problem with my Itunes.

Когда я нажимаю на сообщить о проблеме
меня перекидывает вот сюда
что делать?

Are you following this instructions:
Downloading past purchases from the App Store ... - Support - Apple
if you did, what happens? Any messages? Did you set any content restrictions?

Similar Messages

  • I have problems with my itunes

    I have problems with my itunes. I updated from the app store but when i tried to use it a message appeared saying that the copy of itunes is damaged and haven't been installed correctly, and that i should install itunes again, this is the number that shows with the message (-42037). The problem is that i don't know how to do it. I tried to uninstall itunes but it's not posible. So if anybody can help me i will appreciate that, because i can't listen to my music. By the way i have OSX Maverics an a macbook pro.
    Thanks for the help.

    Hello gustavolopez,
    Thanks for using Apple Support Communities.
    To reinstall iTunes, please download and install from the following website:
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    Take care,
    Alex H.

  • Will I have problems with two iTunes Accounts?

    When I first bought my Mac, I didn’t have MobileMe, and therefore I used my Comcast email address in order to set up my iTunes account. I purchased several Apps, music, and iBooks under my Comcast account, however, since purchasing MobileMe, I have kept myself signed into iTunes under my MobileMe Account, and have made all purchases using my Mobileme iTunes account. Unfortunately, I know this means that I have two iTunes accounts.
    For mail, I solely use MobileMe, and any email I get from Comcast, is forwarded to my MobileMe Account. When I get “App Updates” available on my iOS devices (iPhone 4S and iPad2), the “pop up” (which requires I enter my password to allow the download to begin) will be associated with either my Comcast email address, or my MobileMe address (depending upon which account I purchased the App, Music, or Book under). I do use only one single computer for backing up however.
    While this hasn’t created any problems using an iTunes hard or wireless sync, I didn’t know if I will have any difficulties once migrating over to iCloud. I’m hopeful that everything works as it has. I don’t have a family account, all purchases under the Comcast and MobileMe addresses currently live locally on my iMac that I use for syncing.
    Just wanted to check with you all before I migrate to iCloud, as I didn’t want to lose any of my Apps, Music or Books, nor do I want to have difficulties with App updates (e.g. problems migrating purchases to iCloud that were originally bought under my Comcast Account, or problems updating Apps when updates are available that were originally purchased under my Comcast Account).
    Thanks you in advance for any input!
    Best,
    iDan
    PS: I recently updates to iOS 5, and 10.7.2!

    My personal experience has been no issues with either browser, including using a secure webmail account access.  If others have reported issues, I really can't comment since I haven't had any.  I have used my systems extensively in Paris and Zurich, especially at the technical university in Zurich and been satisfied with my access.
    Of course, if you have more than one browser installed you can easily switch between them if problems do arise...a lot to be said for options

  • I have problems with installing iTunes

    I cannot install iTunes. It runs and then the following notification shows: "There is a problem with this windows Installer package. A program run as part of the setup did not finish as espected. Contact your support personnel or package vendor." Please, tell me what should I do?!

    "There is a problem with this windows Installer package. A program run as part of the setup did not finish as espected. Contact your support personnel or package vendor."
    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • TS1389 i have problem with my itunes (the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone) i try to do everthing, but it does not work plz tell me what i need to do(i have iphone 5 )

    hello, i'm really tried with your itunes it really complicated to synced i try to do everything you wrote it in the website but i got the same msg

    Well Authorize the Computer...........

  • I have problem with sync itunes for iphone 4s run on ios7

    my problem is displayed in pictures. I can't sync any songs, apps, books ...

    Apple has not updated the desktop versions of the iWork apps to use iCloud. Until they do you have to use iCloud.com in a web browser or iTunes to sync files. You could also try e-mail or DropBox.
    I've gone back to saving this as a text clipping on my desktop to drag & drop into replies several times a day.

  • Have problems with transfering iTunes library from Windows to Macintosh

    Good afternoon!
    I had before Windows PC, where i had iTunes with all my music. And now i bought macbook pro. I tried to transfer iTunes library as it is described in a lot of sites in internet. But maximum what i could made - just to transfer all songs. And if before i have in iTunes folders with different music (David Garrett, Jason Mraz, music for baby, etc) now i have all songs (about 2 000) just in one list.
    Could u help me please to transfer all music with folders like it was in iTunes in Windows PC.
    Thanks in advance!

    iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the iTunes Library.itl file in the moved iTunes folder.
    For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168 
    Windows users see tip at: https://discussions.apple.com/message/18879381

  • Hi. i have problems with my itunes.

    my itunes is now not working, i tried to reinstall but it give me this message,
    Apple Software update currently suspended, pls undo changes made by that installation. after undo, there is one more message,
    the windows installer service could not be accessed. this can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed. contact your support personnel for assistance.
    what should i do? thank you.

    Reset security questions
    http://support.apple.com/kb/HT5312
    If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I have problem with my itune account as it shows "itunes account disabled" plase what can i do to solve this?

    anyone here who can help me?

    Only iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have problems with my itunes user interface

    i can't see all the options & checkbox int the prefernences window
    what should i do to solve it  ?

    Hello gustavolopez,
    Thanks for using Apple Support Communities.
    To reinstall iTunes, please download and install from the following website:
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    Take care,
    Alex H.

  • Hi I have problem with switch on my ipad.I tried by itunes but nothing happend.What I have to do?Ipad is only 3 months old :(

    hi. Could someone help me!!!   I have problem with stwich on my ipad. he is only 3 months old. I tried by itunes but still dont help. is the problem number 9.please help me!!!!

    My ipad is on DFU mode I conected with itunes. Itunes see my ipad. He restoring the software on ipad and then nothing happed. I see just logo apple. Could you help me what I have to do?

  • I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

    I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

    So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct?  Where do you look, or what do you do, that indicates the playlists are in alphabetical order?  Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
    If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe. 
    The 3rd gen shuffle uses VoiceOver.  If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details).  When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
    There are more details in the manual for the 3rd gen shuffle, which is online here
    http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
    See page 22 for the section about setting up and using VoiceOver.  The part about switching playlists starts on page 23 (Using the Playlist Menu).

  • I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please

    I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please

    http://www.apple.com/support/itunes/contact/

  • I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

    I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. HELP

    I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.

    Well Authorize the Computer...........

Maybe you are looking for