I have problem with the jack, can

i dont know what you call this but i try my best to make you understand.
Recently i have problem with that Zen Micro. I connect the earbud to the micro ( that female connector on the zen micro, whatever name i don'[t know ) so er the sound of my micro is lousy.. i need to turn the male pin a few time in order to ge the right tune.
.So now, it is confrim that my ear bud is fine, tested on my notebook and other devices.
2. It 's obovious the connector on the micro... that is faulty .. either way troublesome.
So question is CAN I RMA ?
Thank

Yes, you need to RMA. Quite a few users have experienced failed headphone sockets.

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I have problem with the jack, can

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