I have problems downloading the latest version of iTunes
I am getting the following error while intalling the latest version of iTunes. Any assistance will be appreciated. Cheers
Hello, Neeraj Nagpal.
Thank you for visiting Apple Support Communities.
I am not sure what error you received so I will give you the basic troubleshooting article for issues installing iTunes.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If these steps do not resolve the issue, please reply back with the exact error message received.
Cheers,
Jason H.
Similar Messages
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I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
Having problems downloading the latest version of iTunes
I am trying to download the latest version of iTunes to my PC and when it is in the "installing" phase, it just "sits" there, nothing happening. If I cancel, my iTunes disappears and I have to restore to an earlier date to see it again. What is wrong?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I can't download the latest versions of iTunes for my Windows PC. What is going on?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have the iphone 5S and it doesn't seem to even connect to my macbook because when i connect it to my phone, a message on my laptop shows that I have to install he new version of itunes on my phone. How on earth do I do that??? I Already have the latest version of itunes installed on my laptop already.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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This has been really frustrating me today, I downloaded the new version of itunes today and now it seems that my ipod will no longer connect to itunes. when I plug the usb cable into my laptop it recognizes it is there but itunes doesn't detect that it is there.
it doesn't even open the itunes up when i plug it in, this is really bugging so any help would be great.
thanksSee TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2 -
I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have just downloaded the latest version of iTunes. However, despite iTunes working fine on the laptop, the ipod being recognised by the laptop/iTunes, telling me it is synchronising, it actually won't synch. I have reset the ipod, tried different USB ports, restarted the laptop, and uninstalled / reinstalled iTunes, but still not working. Can anybody help ?
Well, I don't know if that's a software or hardware problem. You should take it to Apple Genius Bar or send it to service center. And one more thing, Its not synch...... Its Sync... Just saying... It would help if you send pictures of the problem. Such as the screen of iTunes saying it's syncing. It will help everyone and me...
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I have had to restore my pc to a place back in time when it worked correctly. This meant that iTunes was deleted. I have now downloaded the latest version of iTunes but I cant sync my iPad with it. I get the message that this iPad is synced with another iTunes Library and cant sync to this one. Thankfully all my music library is on iPad. I would be grateful for some help on this issue
Its solved I just restored it to that point
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I keep plugging in my iPhone to my computer, but iTunes says it does not recognize my phone and won't sync because it needs the latest version of iTunes (11.1 I believe?) to work. I have already downloaded the latest version of iTunes, and I have retried multiple times just incase and it says I already have the latest version downloaded. What can I do to make iTunes recognize my phone again?
Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
iTunes: How to find which version you are using
http://support.apple.com/kb/HT1208
On Windows
Open iTunes.
On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it's moving too fast for you to read).
Also when you download the iTunes installer, you MUST double click the file that was downloaded to install it.
You can check in your Programs folder and try running the iTunes application from there to see if that works.
Cheers,
Sterling -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
Hi, I download the latest version of itunes and i have problem now to sync my iphone with my computer, I have windows 7 home premium service pack 1, can somebody tell me how to fix it. thanks
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
I have downloaded the latest version of itunes but when i plug in my ipod it doesnt list any devices in itunes to enable me to choose my ipod to sync it. Its like there is a link missing or something blocking my computer talking to itunes. My computer itself recongnises the ipod but itunes doesn't. Please help!
Yes reinstalled itunes a couple of days ago but got it sorted now thanks, the problem was that when i wiped my computer last week and reinstalled everything using the discs the free McAfee anti virus that the computer came with was still in my all programmes list although i aren't using it. This morning i tried unistalling that (didn't think it would make any difference as the programme wasn't active) once uninstalled i pluged the ipod in and hey presto it is now recognised by itunes, THANK GOODNESS. So panick over for now, thank you very much.
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Hi my and my husbands iphones are no longer syncing to itunes but have in the past. When i try to download the latest version of itunes it won't let me do it until I load and earliers version....help
No problem.
Okay ... Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that install go through okay? If so, can you connect the phones now? -
When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening
Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: MediaToolbox.dll
Fault Module Version: 1.0.694.3
Fault Module Timestamp: 4d4d9a00
Exception Code: c0000005
Exception Offset: 0034a672
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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