I have PS Elements 11 which came preloaded on my Toshiba laptop. I want to be able to use it on my desktop and need help in understanding how to do that.
I have PS Elements 11 that came with my Toshiba laptop and I now want to use it on my desktop. How can I get a copy of the program on to my desktop?
Do you know your serial number? Then just download it and install it:
Download Photoshop Elements products | 11, 10
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I have lost the use of my extension pannels, and need help recovering the use. I get a message that extensions failed to load. Why?
I've had that before when on a really slow Internet connection.
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I have a mac 10.5 and need help figuring out how to change my email settings so it does not automatically delete my inbox every 30 days. How to I adjust the mail settings?
I think it must be an IMAP account then, & in Mail>Preferences>Accounts>Advanced>Keep copies for Offline viewing:>Don't keep copies, then on the Server, or maybe it's just this one itself, but on the Server you have a setting to remove eMails after 30 days.
If it's a POP account we'd have to investigate that... but you didn't say so I'm guessing here. -
How to config a new remote on apple tv (first generation). I have lost my remote which came with the apple tv.
Do you mean you've replaced your remote and it wont work because your AppleTV is paired to your lost remote?
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How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?
Buswab wrote:
How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?
If they are the grey discs which came with the iMac, then they will be machine specific and will not work on the MBP anyway. You will need to purchase a retail copy of Snow Leopard from the Apple Store for about $29 and upgrade from that. I presume your MBP is Intel and not G4.
Good Luck
Pete -
First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser
Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care -
I have a external Hard drive of 1TB. I want to transfer HD movies to it from my MAC but it can only take 4 gb at a time, now i have to format it which is the best format in this situation NTFS or exFAT, as i use windows part ion as well?? plzz help
Merry ChristmasRepartition and format the drive for a Mac:
Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size. -
CS6 Camera Raw - I can now only crop using aspect ratio in the custom crop setting rather than being able to set the dims in cm and inches? anyone know how to revert? ever since installing new mac operating system things have been strange!
Hi Kglad.
I have looked at all of my settings both in Bridge and CS6 Photoshop regarding Camera Raw. I am at a loss how to set the crop tool in cm or inches as I once did - now the only option is to crop using ratios of 1:1 etc etc - This is infuriating as lots of my square crops I could set at 10" x 10'' specifically to print one to one to fit frame and mount size -
Now if cropping using bloody aspect ratio of 1:1 (square) the actual dims of the crop are roughly 4.25 inches x 4.25 inches. this means I then have to open the whole image in photoshop in order to crop at the dims I have set! It was so much quicker in terms of batch cropping in camera raw being able to set dims in centimetres and inches but they have gone and mucked around with it, with the new bloody update! Unless you are an absolute genius and know how I can go back to having an option of CM, Inches and aspect ratio within the custom crop settings? (Please say you do)
here is the new tutorial for CC - my guess is they have scrapped the control we had over the custom crop settings
Cropping Images In Adobe Camera Raw 8 -
My HD TV has two HDMI inputs which are being used by a home theater system and my RCN cable box. i want to be able to use my appleTV as well as those but do not have another HDMI input. How can i connect it so that i can use any 1 of the 3 at any time?
Get an HDMI switcher. Plug in the ATV directly to the TV and then use the switcher on the other input.
Example
http://www.amazon.com/Ultra-High-Performance-Switcher-Switch/dp/B0015YWKYY/ref=s r_1_1?ie=UTF8&qid=1316918064&sr=8-1 -
I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this
Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about. -
Hello, I have a Macbook pro which runs under 10.5.8. I want to use a PC interface. I've been told I need to purchase paralell Destop 6, Windows licence and Microsoft Office 2008 for PC. Is that correct ?
If you have a MacBook Pro with 10.5, that's usually a machine that's getting long in the tooth and thus running Windows as a virtual machine (one OS inside another) will likely be slow.
Also spending all that money for Windows (VirtualBox is free) and Office seems like almost a waste of effort if the machine is going to die suddenly.
MacBook Pro's last about 4-5 years.
To do what you want your going to have to upgrade OS X to 10.6, then either buy VMFusion or Parallels which they are now catering to 10.7 and 10.8 users, so it's slow on 10.6, or use the free VirtualBox which will run well on 10.6. Then buy a copy of Windows 7 as earlier Windows versions are not being sold, then Office 11 or whatever.
You can also install OfficeMac into 10.6, if they still sell a copy.
You see your outdated really, and anything that can work is soon to be ignored etc.
What I would consider doing instead, since your not a OS upgrade type of person (we are on 10.8 now which won't run on your machine or be extremely slow) is to buy yourself a decent Windows 7 laptop and install Office into that. Some have the demo already inside and all you have to do is activate it.
This way you get your Windows experience and Office experience, don't have to fiddle with complicated virtual machine software, or Apple's problematic Bootcamp etc as Apple really is leaving 10.5 and 10.6 users behind, and by next summer will be leaving 10.7 users behind too.
Windows 7 laptop will be the cheapest and least stressful option for you, you can continue to use the Mac until it drops dead of course.
I say this because your on 10.5, your like most computer users, just a computer user and not a geek.
You obviously have some reason you need Office, likely for a job or school and since 99% use Windows and Office, then that's what you should be using.
If your only needing Office or Office like program for something temporary, then I suggest you install the free LibreOffice into OS X, however I don't know if it will run in 10.5, you might have to upgrade to 10.6 via the 10.6.3 white retail disk, however Apple doesn't sell it anymore, but perhaps Amazon or elsewhere does.
Sorry, you have been out of the upgrade loop for quite some time, so a new machine is in order as that one is about to die soon, so I wouldn't be spending too much on it really.
If you have a fat wallet you can buy a new Mac with 10.8, and have Windows 7 installed in BootCamp (direct boot) and also into VMFusion or Parallels (copies the Bootcamp Windows so you can use both) and Office for you. It will come all set up, enter your password and use the machine.
I think OtherWorld Computing will sell you a pre-configured Mac all set up like that for you, Apple won't do it though.
You can also pay a local PC/Mac specialist to do the same.
Don't forget setting up a backup system for both Windows and OS X, add anti-malware software in Windows, you'll need that.
IMO a new Windows 7 laptop would be the cheaper, less stressful option, Learning Bootcamp and virtual machine software can be a pain if your not computer savvy, al;so Apple has a nasty habit of upgrading the operating system constantly, now on a annual basis. You don't upgrade and all your third party software, then your denied security updates in short order. Windows 7 laptop will last a decade on the same version, only needing simple updates, not upgrades.
If you want your Windows machine to last even longer, like a decade, then get a desktop tower instead of a laptop.
Mac's are for those who can handle a lot of change, as Apple is about always inflicting change. It's costly change too.
Good Luck
Windows in BootCamp or Virtual Machine?
Things to consider before upgrading OS X -
We have two iphones and only one ipad - no mac. We want to be able to use "find my iphone" for both phones. How do we get the ipad to accept two iphone accounts? icloud is enabled on all three devices.
Also, be aware of the following:
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod/iPhone should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.
If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues). And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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